About Yext
Yext Features
- Case Form Deflection : Enables businesses to deflect support case forms by providing relevant answers and solutions through AI-powered search.
- Mobile App Search : Create customized search experiences within mobile applications for seamless user navigation.
- Reputation Management : Manage and respond to reviews at scale with Yext's reputation management tools to improve your brand's online presence.
- Publisher Details and Control : Businesses can track listing status, troubleshoot errors, monitor alerts, and modify configuration settings across various publishers.
- Sentiment Analysis : Allows businesses to analyze customer reviews and understand the sentiment associated with different aspects of their brand.
- Document Search : Searches through long-form documents and returns relevant results, including direct answers in the form of featured snippets.
Yext Ratings and Reviews
- Ryan C.Marketing Director
The analytics are very in-depth and provide a seamless dashboard to be able to pick and choose the metrics and KPI's most important to your organization. Makes reports much easier. Review collected by and hosted on G2.com.
- Lauren EricksenSEM Analyst
Our search engine marketing department uses Yext to ensure our client's information is the same across all platforms. So often we find clients changing hours on their Facebook page and forgetting to update them on their Google My Business listing which makes people unsure which information is correct. With Yext, they just have to change the information once and it adjusts on all platforms. The only problem I have run into with this software is having the optimization link expiring after being opened once however, I believe that is a security measure they take.
Can't be used globally. Optimization link expires after one click.