Google Workspace Reviews

Raquel C.Mid-Market(51-1000 emp.)

5.0

I really like the integration of communication across documents. The cloud-based features also help me to work from multiple devices and enhance my workflow, promoting flexibility and accessibility. The real-time editing is great for me and my team because it makes simple to share comments and collaborate with each other. The learning curve for beginners is not steep, the features are very intuitive. Review collected by and hosted on G2.com.

Matt M.Enterprise(> 1000 emp.)

3.0

GWS is a giant and standard in today's environement, and they have a million and one application integrations becasue of this. Review collected by and hosted on G2.com.

Derwin V.Enterprise(> 1000 emp.)

5.0

Google Workspace is a tool that evolves every single day. I really love the fact that we can have different tools combined and working in harmony. You can multitask no matter the type of work you are doing. The simplicity to have all what you need in place is amazing. I use it everyday and never fails. The implementation of new updates very frequently is great since you need stop getting new things. It's amazing too because it works perfectly fine with other tools since it's great integrated in the cloud and last but not less, the support you get whenever you face something weird is always open. Review collected by and hosted on G2.com.

Verified User in Media ProductionSmall-Business(50 or fewer emp.)

0.0

Where do I begin? I switched from using Outlook, as I thought GMail would be light years ahead of Microsoft in terms of functionality and easy of use. Boy was I mistaken. It doesn't hold the formatting in Calendar invites that Outlook does so nicely, e.g., tables or rows and columns are not supported at all, and it has created havoc amongst my team and clients. The sync between using Outlook and GMail is very unreliable. I am constantly getting sync errors. For e.g., it's is often difficult to change a calendar invite or update it if it occurs in the past. Very annoying. You can't attach an email message as you can in Outlook,it looks like it's attached but not supported, so if you want to forward an email to a colleague or client, it won't happen. Same goes for trying to forward documents, its often problematic. Outlook allows a logical structure of using folders to file emails, that is easy and intuitive. Gmail is not at all easy or intuitive to use. For personal use I'm sure it's fine. Not for business use though. I've had problems both displaying and syncing calendars on multiple devices hot being accurate. Plus the color coding that Outlook provides for different types of events doesn't carry from one device to another. Sorry to sound so glum, but this was a horrible mistake and we are now going to migrate to Office 365 Live and expect to have this transition completed by 1/1/15. Review collected by and hosted on G2.com.

Garth G.VP Professional Services

0.0

Web interface SUCKS. Outlook 365 is actually a decent web mail client. GMAIL sucks. Review collected by and hosted on G2.com.

Mike M.President

0.0

Google is happy with the way this product performs. Google voice worked very well until they thought they would try to improve it. They couldnt have more that one app Review collected by and hosted on G2.com.

Ada T.Education Management

5.0

Google Workspace keeps me organized and ready to do my job.

Tsunghan Y.Mechanical or Industrial Engineering

5.0

GoogleGoogle drive

Anonymous ReviewerE-Learning

5.0

The best thing about workspace is that it keeps your life in order. Be it your daily schedules, your files or your photos and videos back up. I have been all reliant with the software for years.

Bianca S.Automotive

1.0

Couldnt figure out how to use it but was charged every month for it to no avail

Fabien C.Retail

1.0

Service client pas fluide , pas ractif a se tirer les cheveux

Fabian L.Internet

1.0

Support technique totalement inexistant. Lorsque l'on paye en tant que professionnel, on s'attend en avoir pour notre argent. En ralit c'est comme gmail gratuit mais payant, sans aucun service support, une honte.

Verified UserAdministrator

10.0

We use Google Workspace as full suite solution for our needs including email, authentication to an in-house database, creating documents, spreadsheets, slide presentations for talks, etc. We make use of Google Drive to share files between workers and to communicate with our Board of Trustees. Google Workspace is at the heart of our inter-office communications.
Email. Google Drive. Authentication.

Andy AbramsonCEO and Founder

10.0

Google Workplace is the central hub for everything we do. Gmail, calendar, forms, docs, sheets, slides, so in essence it replaced Microsoft Office years ago. We like it due to the simplicity of sharing, the ease of use, and the lack of bloated features that never get used. The best thing about it is how many other companies we work with use it, making sharing and scheduling a breeze.
Sharing files. Nothing is as easy. Making templates-you just save them that way. Forms that integrate into Sheets for tracking data.

Kristi PorterChief Do-Gooder

10.0

I am a solopreneur and use Google Workspace for all kinds of things. First of all, I use the custom domain for my email address. It works so much better through Workspace than the company where I bought my domain. I also use Google Workspace for my work calendar, creating surveys, sharing files (Sheets, Docs, Slides, and Drive), and even for Google My Business. And I occasionally use Google Meet, though I prefer Zoom. It's terrific to have an entire suite of products that works both easily and seamlessly together. I have been very happy with it, and have referred it to others.
It's terrific to have a suite of products that is built to work together, rather than having to piece tools together. The email and calendar are the tools I use most often together. I use Gmail through Apple Mail rather than in the browser, and it works great. Also really easy to access and use my calendar. I use the other suite of features both for my own company internally and to share files with clients. Super easy to use and share.

Verified UserDirector

1.0

Utilized for management of corporate email addresses and file storage for many years. The quality of support and complexity of data migrations have been declining every year.
Complete lack of sales team support. Inability of the support team in solving simple issues. Complex data migration system, to force clients to remain current users.

Russ MichaelsJedi Master

5.0

I use it on a daily basis for myself and my business, I also use it for my family and resell it to clients. It is primarily used as a secure business email solution and cloud storage. I find it preferable and more secure than Office 365, and easier to manage.
customer support (terrible) Partner support (realy really terrible) downloading mail from external sources

Glen MehnHead of Development Innovation

6.0

We use it across the organization - every department has access to it and we use it and along with Microsoft Office apps for external compatibility. Its sharing functionality addresses the dreaded email and merges chain that you so often get in office. It also handles our organization's email which is fairly well best of the breed.
Import/export from MS Word/Excel/etc is a massive problem (claimed to work but causes problems, can't copy/paste with comments/etc) Spreadsheets are VERY slow seems like it was more robust in the past: odd errors with permissions (you cannot access your own document) crop up regularly. Support has significantly dropped off - the assumption is that it works and you can fix it yourself (and you can't always) Offline editing still a problem (claimed to work, craps the bed) Limited functionality: word and excel are slightly too massive beasts but google docs are too limited.

Jaqlyn M.HR and Finance Manager

5.0

Overall: Google Workspace was the easiest to integrate with our website host, which is why we went that avenue; however, after our subscription ends, we may consider looking at a different avenue. Google is one of the most expensive options, and while it does work and you are likely to not ever experience issues in functionality, if you need any help with issues that cannot be solved via chatbot or help articles, it's almost impossible to get assistance from Google. We still have existing customer service help requests or review requests that have cases that have been open for years. Overall, Google workspace is simple, straightforward, easy-to-set up, and does what it says it will; our complains would be that it is probably the most costly option, has some features that are lacking and need to be updates, and Google's abysmal customer service.

Nathalie G.CEO

5.0

Overall: We're a small restaurant business, with little time to spare for administrative tasks, especially for office work and its configuration. G.Workplace helped us to be efficient and save maximum time, while remaining autonomous and, above all, cost-effective.

Tito H.Computer Consultant

5.0

Overall: Overall great product good price. Awesome technology. Great tools. Uptime is almost perfect. Google products are solid. Do your due diligence and find out if its for you.

Adam S.Founder

5.0

Overall: I enjoyed it, it was instrumental in running my small venture, it think its a solution you can progressively scale with no matter what the size of your business is.

William G.Verified LinkedIn UserOwner

5.0

Overall: Still using it and inqould be lost without it.

Lynn R.Licensed Clinical Social Worker

3.0

"Google workspace "

tihedomecu

1.0

Privacy issues, huge control, not following standards, and have their own proprietary standards to login to the web mail interface, censorship. Avoid.

patelmonline

5.0

Easy to use. Google Suite of products having consistent user experience and possible collaboration makes it powerful.