About RingCentral
RingCentral Features
- Call Screening : Allows users to preview incoming calls and decide whether to answer or redirect to voicemail.
- Voicemail to Email : Automatically converts voicemail messages into email format for easy access and management.
- Single Sign-On : Simplifies user authentication by allowing users to access multiple applications with a single set of credentials.
- Audio Conferencing : Allows users to conduct virtual meetings with multiple participants, fostering seamless communication across teams.
- Automatic Call Recording : Records incoming and outgoing calls for review and analysis of customer interactions.
- Number Porting : Allows businesses to transfer their existing phone numbers to the platform without disruption.
RingCentral Ratings and Reviews
- Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)
RingCentral is easy for employees to use. The apps are available for windows, mac, android, and iPhone, and they work very seamlessly. I wasn't able to find another platform that can centralize all phone, SMS, and fax needs in one app and connected to one phone number. It is also easy to add new users, provision deskphones, and send faxes using the Ringcentral desktop app's virtual fax printer driver. Review collected by and hosted on G2.com.
- james s.Small-Business(50 or fewer emp.)
hese were basically glorified secretaries that took all your information, said pretty words and then transferred to someone who dealt with the issue. It was inconvenient and time consuming but it wasn't a horrible experience. Now when you call it is straight up a call center reading off a script. They have no idea what the product even is and they just try to help you by pointing out the website FAQs or telling you something they are reading off a piece of paper. They are trained so horribly that you can actually detect the timing when they are reading off the paper. Horrible customer service. Review collected by and hosted on G2.com.