Stripe Invoicing Reviews

Julie B.Small-Business(50 or fewer emp.)

5.0

We use stripe everyday both internally and also customer facing. It's easy for our team to make requested modifications to any cusrtomers orders and they can even managed their orders themsleves. Review collected by and hosted on G2.com.

Stephen F.B2B Email Copywriter

4.0

It's flexible and has a great dashboard so you can see all transaction details. Review collected by and hosted on G2.com.

Kayla N.Customer Success Manager

4.0

Overall, Stripe Billing's combination of user-friendliness, flexibility, and security makes it a top choice for businesses looking to streamline their billing processes and enhance their overall customer experience. Review collected by and hosted on G2.com.

Andrew S.Founder and CEO

0.0

There is absolutely no way to reach a real person at Stripe. Email support is very slow. Receiving online payments is extremely important for any business and it is not good to go with a vendor that does not provide any phone or immediate support if something goes wrong. And things will go wrong. They mistakenly flagged our account as 'fraudulent' and shut us down with no explanation or any way to reach them! Several days later they apologized for the mistake and re-activated our account. Will it happen again? I don't know. It makes me very nervous to go with a vendor that does not have better communication and process for screening its users. I prefer WePay because they have a very involved process for becoming a partner with them, which means, they value our relationship and understand that we are trustworthy partners. Review collected by and hosted on G2.com.

Verified User in Computer SoftwareSmall-Business(50 or fewer emp.)

1.0

The fact that a refunded payment you still lose the fees. Also, do not connect Xero to stripe it doesn't make reconciliation any easier and simply provides your clients with a method of not paying you the full sum of their invoice due to stripe taking a cut. It is also not presented to the client that the full amount will not be sent to the supplier. Review collected by and hosted on G2.com.

Hayden L.Account Executive - Northeastern US

1.5

Stripe support is egregious. It doesn't matter how pressing your issue is, you will have to wait a minimum of 24 hours. Even for significant customer problems related to Stripe, I've waited over a week. There's no direct number to call, there's no way to escalate. Review collected by and hosted on G2.com.

Deveney H.Marketing and Advertising

5.0

Everything gonna easy with payments with contact of the support service when you have problems with your transaction

Ashley A.Real Estate

5.0

We like that it makes taking payments easy and efficient. We can set it up once and add it to our website and it operates as needed. Fees aren't terrible either.

Tyler G.Marketing and Advertising

5.0

The ultra efficient and easy to use interface and integrations with practically every platform is amazing.

Rodel M.Founder

1.0

Overall: We've been using #Stripe since October 2021, and initially, everything worked fine. However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on our payouts. Despite submitting all the requested documentation and proving our compliance, their support team has failed to give any clear reason or transparency behind this decision. This lack of communication has severely impacted our business operations, and it's unacceptable for a company that relies on consistent cash flow. To make matters worse, Stripe doesnt provide a local contact support number, making it even harder to resolve these issues. Stripe's handling of this situation has been deeply disappointing, and we strongly caution other businesses considering their service.

Niccol F.Cofounder, CTO

4.0

Overall: Stripe works very well, it's not free, and the fees stack up quite quickly, especially if you're selling internationally. However, I think it's such a complete platform and setting up everything is free, that it's worth the cost of transactions. We mainly use it with low-code solutions such as Bubble.io. The documentation and support is excellent. Also, should you expand to full code, the documentation is so complete that's always a safe bet. It does the job, it's a "set-it-and-forget-it" product great for starting with very low budget, and scales tremendously well as you grow.

Patrick W.Verified LinkedIn UserTech Support Agent

5.0

Overall: 5-Star easy-to-use payment processing service, and any time further detail is needed on a transaction to help a customer or resolve an issue, Stripe provides great detail on all transactions making it possible to provide valuable information to customers to resolve issues, and ensure the customer gets what they pay for and the business receives the payment for goods/services as intended.

Whitney L.Owner

5.0

"Stripe is the Payment Processor To Fit Any Business Needs"

Amera S.Owner

4.0

"Stripe for billing at a counseling practice"

Destiny G.Lead Designer

5.0

"Good Payment Solution for Entrepreneurs"