10WebUsed by 75% Professionals

10Web Reviews

Paid

3.5

/5

(Alternatives.co rating)
  • Linux
  • Windows
  • Large Enterprises

10Web is an AI-powered WordPress Builder, PageSpeed Booster, and Hosting platform that automatically boosts overall website speed and improves Core Web Vitals, ultimately helping your website's rank. The platform is aimed at small and medium-sized businesses, and it comes with 24/7 support and a dedicated Slack Workspace.

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Alternatives.co has rated
10Web
4.6
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  • 4.4
  • 5
  • 4.3
G2
4.4
Top Comments by G2
Positive Comments
  • Ruben O.Small-Business(50 or fewer emp.)
    Review
    4.5

    It was easy to onboard and get timely support from the online customer care team. The solution is quite user friendly and easy to use for people who have 0 WordPress experience. I was especially happy for a very detailed user guide for pointing my domain to 10web and setting up a Zoho email. I would prefer having some sort of free or discounted pricing for small teams (like us) who are just starting their business. My recommendation is at least to activate a free trial and actively use the platform during that time. I did exactly that and it helped me to get most out of the free trial period. It would be good to setup both the 10web platform and email simultaneously. Use live chat functionality extensively - customer care team is there to help you. From the other hand you still need to know what you want to achieve. Do you need just a website to be present in the web or you need a complete solution including ecommerce, marketing automation, live-chat, etc. If the latter, then you'll need to spend time on deciding the solution steak for that (like we are using live chat and user registration forms provided by the Hubspot Fee solution). Also, you need to design your website and write down the contents BEFORE starting building it. Otherwise you might end up with playing with 10web for a while and not proceeding in using the most of the platform. It took me literally several days to setup corporate website with 0 technical skills. This helped me to quickly mark this task done and focus on business development.

  • Verified User in DesignSmall-Business(50 or fewer emp.)
    Review
    4.5

    The platform is very well organized with very advanced tools you have to pay extra for at other hosts such as plugin management, performance evaluations/tools, image optimization, security tools, etc. The team is responsive and knowledgeable with support requests. The alternative version of the Elementor page builder should be replaced with basic Elementor and an add-on pack that includes all the extras that `10web created. It's confusing and not really helpful to fork such a critical component of web building as users don't really know what the differences are and why it is done and if it will be maintained. It also propels a vague sense of lock-in. I need performant yet affordable hosting for my web projects and a support team that is responsive to simple and complex issues. I like having a comprehensive backend where I can see all of my projects. The fact that there is also a built-in functionality of remote site maintenance is also a plus.

  • Antonia C.Docente
    Review
    4.5

    The AI builder is its strong point, especially for beginners or not so expert DIY developer (as I am). Regarding its features, there's nothing I dislike. Maybe it would need more ready templates editable with the AI builder. I wanted two things and 10web well did both of them: faster hosting and a simple way to edit (or create from scratch) my website. First step was to move my website to 10web hosting: procedure is simple, they have a clear and complete documentation and when something went wrong the customer care assisted me and solved the bug very quickly. I had done a speed test on GT Metrix before and after moving: it's way better than before! Second step was to edit my website with its integrated builder: it's based on Elementor (I am not an expert but I reck it's a simplified version of it) so it's been really easy.

Negative Comments
  • Narek Z.Operations Analyst
    Review
    5.0

    10Web mainly focuses on improving the speed and security of the hosting that they provide. They are also constantly improving their product and engaging with their users in order to find out what features they would like to see added onto their current platform. The dashboard is also modern and sleek and very user friendly. The support is usually responsive and can answer in-depth questions relatively quickly. The plugins also provide a lot of the functionality a website needs. Which makes it rather cost-effective since you're getting fast secure hosting, functionality, and support with just a single monthly payment. It's also rather affordable considering you get all of that for around $12 a month ($10 if paid annually). It does what it advertises, and it does it well. Not much else you can really ask for. Sometimes their plugins have a few bugs, just like any other plugin. I'd also like to see more functionality that other platforms offer, such as uptime, more detailed analytics, client management, and hardening (they're currently working on this one). They do mention that they aren't attempting to become the best plugin in a lot of categories, but I would like to see a few more features and functionalities that would put them at an even greater edge with the rest of their competition. You will have to set up a separate SMTP Server (Email Hosting) since 10Web does not offer this functionality at the moment. I recommend something like 1&1 IONOS. They give you a domain and 25 email addresses for $2 a month. GCP has been in the Cloud Services business for a long time and has a reputation as being one of, if not, the most secure cloud platforms out there. 10Web doesn't aim to become the best in everything it offers. However, it allows you to create fast, secure, and scalable Wordpress sites without worrying too much about the costs and process.

  • Ruben O.Small-Business(50 or fewer emp.)
    Review
    4.5

    It was easy to onboard and get timely support from the online customer care team. The solution is quite user friendly and easy to use for people who have 0 WordPress experience. I was especially happy for a very detailed user guide for pointing my domain to 10web and setting up a Zoho email. I would prefer having some sort of free or discounted pricing for small teams (like us) who are just starting their business. My recommendation is at least to activate a free trial and actively use the platform during that time. I did exactly that and it helped me to get most out of the free trial period. It would be good to setup both the 10web platform and email simultaneously. Use live chat functionality extensively - customer care team is there to help you. From the other hand you still need to know what you want to achieve. Do you need just a website to be present in the web or you need a complete solution including ecommerce, marketing automation, live-chat, etc. If the latter, then you'll need to spend time on deciding the solution steak for that (like we are using live chat and user registration forms provided by the Hubspot Fee solution). Also, you need to design your website and write down the contents BEFORE starting building it. Otherwise you might end up with playing with 10web for a while and not proceeding in using the most of the platform. It took me literally several days to setup corporate website with 0 technical skills. This helped me to quickly mark this task done and focus on business development.

  • Edyr S.Photographer
    Review
    4.5

    I have been using Photo Gallery from 10Web.io Web-Dorado for a couple of years. I also used other plugins in my website, LambeLambe.com, and I feel this one is almost perfect. Needless to say that some times we face some troubles with bugs we found, but their development team and their support team are very good in reacting to our tickets and fix the problem in a acceptable time scale. I will continue using this plugin and I reccomend it to other photographers. The way to upload the photos and build the gallery is not very smart and not very friendly. I have been using Photo Gallery from 10Web.io Web-Dorado for a couple of years. I also used other plugins in my website, LambeLambe.com, and I feel this one is almost perfect. Needless to say that some times we face some troubles with bugs we found, but their development team and their support team are very good in reacting to our tickets and fix the problem in a acceptable time scale. I will continue using this plugin and I reccomend it to other photographers. I have a photo website, LambeLambe.com. The layout of the Photo Gallery is nice, but some times we face some bugs, which after reporting to Web-Dorado support team they are solved in an acceptable time scale.

Trustradius
5.0
Top Comments by Trustradius
Positive Comments
  • Hellen NatashaContent Strategist
    Review
    5.0

    We needed a modern tool for managing a WordPress website and we have gotten the 10web which helps us in creating a website blog and managing it, it has helped us in creating automation, and scheduling and is very secure with high faster loading time of the website on all devices. The best we have done for our company is saving on the amount of money the developer would need to come up with a good CMS website but 10web has helped us towards such.
    10WEB is cheap, especially the personal plan which is $14/month coming up with greater features like hosting and super-fast CDN, Support is paramount, as you can contact them whenever you face any technical challenge and the team is very polite to assist with capping the issues faced within the software. NEXT, their servers load very fast compared to custom hosting servers from website hosting providers.
    Recreating the website. Importing of the recreated website and backing website files.
    Some plugins fail to be updated. Optimizing images takes more than normal time.

  • Graphic FinesseWeb Developer
    Review
    5.0

    10 Web has been an excellent source for our organization, we use it on most of our Wordpress projects and have been satisfied with the results. Plus the support team has been helpful when necessary.
    My experience with 10Web has been positive. Not only do they provide an excellent set of tools to help build functional and efficient websites, they also provide fast and comprehensive support. I recently used their support team to troubleshoot an issue that I had initially thought was with one of the plugins but was actually an oversight on my part. Fortunately, the support team was thorough in their explanation of why the error occurred and how I could fix my mistake. Thanks 10Web!
    Plugin Development Customer Service Online Support
    Some of the styling dialogs could user refinement.

Negative Comments
  • Hellen NatashaContent Strategist
    Review
    5.0

    We needed a modern tool for managing a WordPress website and we have gotten the 10web which helps us in creating a website blog and managing it, it has helped us in creating automation, and scheduling and is very secure with high faster loading time of the website on all devices. The best we have done for our company is saving on the amount of money the developer would need to come up with a good CMS website but 10web has helped us towards such.
    10WEB is cheap, especially the personal plan which is $14/month coming up with greater features like hosting and super-fast CDN, Support is paramount, as you can contact them whenever you face any technical challenge and the team is very polite to assist with capping the issues faced within the software. NEXT, their servers load very fast compared to custom hosting servers from website hosting providers.
    Recreating the website. Importing of the recreated website and backing website files.
    Some plugins fail to be updated. Optimizing images takes more than normal time.

  • Graphic FinesseWeb Developer
    Review
    5.0

    10 Web has been an excellent source for our organization, we use it on most of our Wordpress projects and have been satisfied with the results. Plus the support team has been helpful when necessary.
    My experience with 10Web has been positive. Not only do they provide an excellent set of tools to help build functional and efficient websites, they also provide fast and comprehensive support. I recently used their support team to troubleshoot an issue that I had initially thought was with one of the plugins but was actually an oversight on my part. Fortunately, the support team was thorough in their explanation of why the error occurred and how I could fix my mistake. Thanks 10Web!
    Plugin Development Customer Service Online Support
    Some of the styling dialogs could user refinement.

Capterra
4.3
Top Comments by Capterra
Comments
  • Bassam a.Web developer
    Review
    5.0

    Me as a web developer and every web developer have something in common ....we search for the best tools and services that can give the maximum benefits and save us time and cost,I found that 10web has many benefits that helped me a lot starting from the affordable price, installing andmanaging my client siteswithin minutes, automatic backup to Amazon s3 preserves my work in a safe place with no concerns of files lost, the page speed score is high and that improved my sites ranking and that means High-quality service and I think that feature one of the best features 10web provides, also sites migration from another Hosting went smoothly. I can add SEO tools, premium plugins are so great, with white labeling I can copy any site design and publish it using 10web, the security center scans my sites 24/7 for bugs and exploits. when I need help ... the customer support team is there easy and rapid support 10web helped me a lot with my web development career
    Price: 10Web has 3 different premium plans I can choose from, and also there is 14 days trial features : 1 click automated site migration: I canMove my websites to10Webfor free with full optimization -automatic backups: I can backup or schedule my site backup daily, weekly, or monthly and all myDatabase and Files Backup are stored in cloud storage using Amazon s3 -Pagespeed: my websites with 10web page speedoptimization became much faster and that made search Engines love my sites -Customer support: 10web has an amazing team, they provide speed and quality support for the users -Website Management with automatic backup, automatic security 24/7.my website, plugins, themes are updated automatically. -many features like premium plugins, SEO tools, photo gallery are also provided by 10web
    with all features 10web provides, I have no complaint but I have some points I think 10web should look into it: -10WEb doesn't provide Email hosting at all, that important for E-mail marketing and contact center -the migration plugin needs to be updated to avoid errors - The number of websitesthat I can manage under one account is limited, if I want more management I must buy another hosting plan

  • William S.founder
    Review
    1.0

    I subscribed to their agency account about 6 months ago due to their claim that they guaranteed speeds over 90. After transferring 18 sites to their hosting, we quickly realized they could not guarantee to achieve the speeds, and their 10web plugins created major problems on most of our websites. Anytime we tried getting support, we got the run around instead of Hours upon hours of chat support trying to explain the issues. Waiting for email replies that never were responded to. We removed all of our websites with the exception of 3 sites which we didn't want to disturb by migrating it to another hosting provider after all the issues we had with 10web. Fast forward months later, 10 web offers the LTD AI web builder. Against my own good judgment, I decided to evaluate the builder and decided to purchase the $400 agency plan. That's when the problems started again. First they tell me they cannot add the AI subscription to my current account because their tech doesn't allow for that function. Hmmm advanced AI tech but can't get a subscription added to an account..ok. They then tell me that I need to create a new account with a different email address. So I created another account and even with the new account, the 10web platform would not let me register for new service. After an hour of chat support, their solution was to create a 3rd account using yet another email address. At this point, it is obvious their technology has major issues and bugs still and simply to new for us.
    Pros is that the advertising positions the platform to be advanced.
    Can't add additional services to your original account. They make you create a second account and when that doesn't work their suggestion is to create 3rd account. Their reasoning is that their system doesn't have the functionality as of yet.

  • Christopher J.CEO
    Review
    5.0

    All in all, it's a newer company and if you're willing to tolerate a bit of bugginess here and there you have the opportunity to get grandfathered in on some amazing prices. As an early adopter, I expect this kind of stuff. What matters is a strong team and ongoing improvements which 10web does very well.
    Cloudways support went downhill and the prices were HIGHER for less quality hosting and features.
    I love how this software brings me functionality offered elsewhere at about 10% of the price. Google hosting is HUGE and these guys offer it at what I believe to be the most competitive pricing around. The features of the manager are fantastic, including credential-less login, automatic updates, automatic backups and great speed boosting features
    One of the things I was most excited about is the massive array of plugins you get, as the makers of 10web were Wordpress developers before. Unfortunately lots of these plugins aren't fully functional and tend to be a bit buggy. This includes the migration plugin, which oftentimes flat out doesn't work. Fortunately [SENSITIVE CONTENT HIDDEN] and the support team are getting better and better everyday to work out the kinks.

  • Antonia C.Freelance
    Review
    4.0

    I was looking for an hosting with a simple theme builder integrated and I found almost everything. First of all I imported my actual website: procedure should be simple and fast (unfortunately something went wrong but the customer care solved the problem very quickly with me doing nothing). Importing the website caused some minor losses (ie: custom fonts) but the cool thing it's that now I'm able to edit my website with its integrated builder, based on Elementor. So I quit with the idea of a brand new website 'cause 10web let me edit this one with this modern and simple builder.
    It's relatively easy to use 10web, you just need to go familiar with some not so common features. Apparently its hosting service performs well and the site is loading very fast (I must say my website is very light, but my old hosting was slow!).
    My intention was to build a brand new website using ready templates but there are too few and they are pretty ugly. Even for a beginner with few needs as I am, I think they should add more and better ones.

  • Oscar S.Responsable de Marketing Online y Ecommerce
    Review
    5.0

    Habia probado plugins para obtener una buena puntuacion en google page speed, en la mayoria de los casos no lo consegua y si se consegua era muchas veces teniendo problemas con la visualizacin de la web, con este servicio de 10web, me ha solucionado estos problemas
    Lo que mas me gusta es su producto Page Speed Booster que es el que mas utilizo, te permite por el mero hecho de instalar el plugin y conectarse con la plataforma, sin tener ningn tipo de conocimiento tcnico, te hace los ajustes en tu web para obtener una puntuacin de entre 90 y 100 en google page speed, algo que es fundamental hoy en dia. Me encanta
    Lo que menos me gusta de esta funcin es que tienes que ir pasando una una las urls que quieres que te optimice, cuando lo ideal seria que directametne te optimizara toda la web y que lamentablmente tras consultar al soporte no funciona para wordpress multisite

  • Vivian V.Owner
    Review
    3.0

    Once I got used to the way Wordpress was set up and structured I was able to move around, add modules, and update all the sections. There's a lot of choices and you can add just about anything you can think of. The finished website looked very good.
    I have experience in website design and was able to figure things out by searching their help section. For some users it's not an easy site. I help non profits use Wordpress and it is a challenge to teach them to use it and make changes. I find myself saying - yes just do it that way because that's the way Wordpress works. It's not intuitive. When you add modules they are designed by people or groups outside of Wordpress. If you have a problem or issue it's hard to get help. I've had to drop modules because they didn't work well. Luckily there's usually other choices.