About Bazaarvoice
Bazaarvoice Features
- Sampling : Provides products to supporters for genuine reviews and visuals.
- ReviewSource : Helps elicit new product reviews from Influenster members.
- Retail Syndication : Assists in spreading content across all product selling channels.
- Rating and Reviews : Utilizes genuine feedback, and visuals like images and videos to promote product sales.
- Social Commerce : Makes images more shoppable to boost traffic and buyer journey.
Bazaarvoice Ratings and Reviews
- Nolan SweeneySocial Media Representative
It is currently being used by our social media department. We use Bazaarvoice Conversations for product reviews where we can see what customers are saying about certain items. It gives us a good idea if something needs to be updated on the website. We also use it for product safety concerns a lot of customers will leave reviews of hazards that products have caused and we do our best to make sure the products are safe for consumers.
- Verified User in Financial ServicesMid-Market(51-1000 emp.)
Knowledgebase is so confusing. Technical onboarding is not helpful. Onboarding a new product takes months longer than planned... and we've only got a few products. I can't imagine how bad it is for companies with hundreds of products. I would never recommend BV to anyone. Also, the interface is basically from 1998. It's not user-friendly, it's clunky and we've been asking for updates for years and it takes them years to update anything. They had a popup on their login page from 3 years ago. Reporting is sad. Review collected by and hosted on G2.com.