Chartbeat Reviews

Stephanie S.AM Content Coordinator, Reporter

5.0

When I'm editing the front page of our site, I use Chartbeat to see which articles are grabbing people's attention. It's helpful to keep people engaged, reading, clicking around. I love the daily reports that tell me which of my stories got the most views so I can see if people are actually reading my work and if not, I can try to improve on that. Review collected by and hosted on G2.com.

Molly P.Technical Writer

3.0

The platform has nice visuals and it's a neat and clean interface. Review collected by and hosted on G2.com.

Michelle B.Senior Online Journalist

4.5

I love using Chartbeat to keep an eye on how stories are performing in real-time, but I also love the historical data it provides. It helps me plan future content. Review collected by and hosted on G2.com.

Verified User in Financial ServicesSmall-Business(50 or fewer emp.)

2.0

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times Review collected by and hosted on G2.com.

Verified User in Public Relations and CommunicationsEnterprise(> 1000 emp.)

3.0

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that. Review collected by and hosted on G2.com.

Molly P.Technical Writer

3.0

Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author. Review collected by and hosted on G2.com.

Anonymous ReviewerBroadcast Media

5.0

Daily reports with statistics on engagement on all of my articles; real-time statistical tracking; headline testing;

Cameron M.Sports

5.0

The real-time dashboard is far superior to GA and also the reporting structure sent to my email on my frequency of choice on a per-author basis is the best feature it has

Anonymous ReviewerPublishing

5.0

The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.

Verified UserTeam Lead

10.0

The entire organization is using Chartbeat. Chartbeat helps to understand the interest of online readers. Chartbeat has also proved to be very helpful in the growth of users, as the number of readers present on any story is available live through Chartbeat.
Track time spend. Track traffic sources. Comparison of different headlines.

Verified UserEmployee

10.0

Chartbeat helps you better understand website and content analytics by directly showing you real-time data of pages and stories that are doing well. Their headline testing is unmatched. If you want to improve your analytics, choose Chartbeat.
Headline testing. Analytics readings. Real time data.

Verified UserEmployee

10.0

It is being used by our web department in our newsroom. It's also displayed on a TV in the newsroom for others to see which stories are doing best on our website, which helps our managers decide what stories our reporters will be assigned for TV.
Chartbeat tells where the attention our stories is getting is coming from, letting us know which distribution methods are most effective for our audience and where we should invest the most time and energy. Chartbeat tells us how many users are watching video on each story, which shows that having video on a story might make them spend more time on that piece of content and forces us to come up with more creative items for them to consume. It tracks data in real time, something that's important in news when you have to make decisions in a fast-paced setting.

Verified ReviewerTeacher Internet Marketer Developer Author

5.0

We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well.

John C.Vice President, Digital

5.0

I have never been disappointed by Chartbeat. Any technical issues are quickly disclosed and resolved. Customer support is responsive, and the product is fairly priced for smaller publishers.

William S.Digital Content Producer

5.0

Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.

Cam M.Executive Director

5.0

This overall experience with Chartbeat has taken us off Google Analytics (not completely but close).

Cyrus E.Digital Publishing Editor

5.0

I've always enjoyed working with Chartbeat and find their team and software to be of a high quality

Verified ReviewerSenior Editor

5.0

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