Contentful Reviews

Moad R.Software Developer

4.0

Contentful has been amazing to work with. I put it in a position to have the substance for my product advancement organization, and it has been a breeze to utilize and make articles to create inbound traffic. I've conversed with a couple of staff individuals for help and they're in every case really fast and well-disposed. fantastic organization to work with up until this point. It permits the formation of virtual gatherings in a computer-generated simulation or metaverse tool, permitting our workers and designers to expand their imaginations and study this innovation. The setup was not all that simple and having the option to speak with the specialized group was likewise a troublesome errand. However, we had the option to make it happen and begin utilizing it. A few clients are finding it a bit challenging to adjust to computer-generated reality. That is the reason we are involving it for the second time just in the imaginative division and with clients from that equivalent office. Having a rapid web association is key for the tool to appropriately work. Contentful makes my life a ton simpler by permitting me to make and oversee content for my page without changing the source code. I would alter these pages physically, and on the off chance that a client needed a change, I would need to go change the code to match their substance. Contentful permits me to hand a sign-in to these clients so they can undoubtedly change it but additionally permits me to think of one page that makes a common layout for normal substance. It's very astonishing. Inside the tool, it permits the formation of symbols, which act as though they were cooperating face-to-face, having the option to tweak them as indicated by the actual attributes wanted. Even though we are using it for the second time in the creative division, we recommend this program to all organizations that need to improve and make a stride past their rivals, since it will make them stick out and a lot more clients will move toward their administrations and items. "Contentful has been amazing to work with. "

Alexandria S.Managing Editor

5.0

The overall user-friendliness is my favorite contentful feature. When I first began using the application, I required very little walk-through during training and find it extremely easy to train new hires. I wish updates were reflected sooner. I know it doesn't actually take long. Still, when our company requests report updates, we typically hold an affiliated email until updates are reflected. This scenario is typically an issue when updating pdf attachments. (And really only an issue because we're pestered by team members who do not use contentful as they believe we have not made the requested updates until reflected on their end.) There are two additional hangups I've encountered: 1. When uploading a large photo asset that I want to resize within Contentful they often time out/glitch using the resize feature and I will resize outside of contentful, then re-upload. This is a minor issue. 2. Strikethroughs are inconsistently displayed, sometimes correctly and sometimes showing the html. The best thing contentful solved was the ability to stop using an extremely outdated WordPress. We were legitimately counting down the days until we made the switch! Simple content management

Melanie M.Marketing Coordinator Associate

4.5

Its an easy tool to help you create and/or modify websites. The best feature in my opinion? the autosave, you can count on Contentful to have your back if anything happens as all your work will be there where you left it. It has a friendly interface that allows you to work on the platform even if youre new to it (I find it to be intuitive). Apiece of advice: Make sure to publish changes before publishing ;) Sometimes things are "hidden" in the pages e.g you need to modify a specific section within the page, youll have to click several times in a section before you find it and you need to pay attention to what youre modifying as it is really easy to make changes that will reflect in other linked pages. Accelerating the webpage creation without stealing time from the developers for creating and updating pages for resources/assets as this allows us to do it via self-service. Super useful and user friendly Hey Melanie, Thank you so much for your kind words. You can definitely count on us. We count ourselves lucky for customers like you. I'll share your feedback with the relevant team. Have a good day!

Jacqueline N.Digital Consultant

1.0

It was good to have a free version. We benefited massively from going SaaS and headless - having struggled with the overheads of Episerver (Optimizely DXP) that was very expensive to upgrade and maintain etc. due the PaaS hosting. Very clunky. Almost zero support. And lacks the basic collaboration features that I expected. Pricing model is complex to the point that the reason we chose Contentful (Cheap and Easy) was no longer valid - as Contentful prices escalates quickly for multiple spaces (prod, uat) and usage. We actually moved to a more enterprise and transparent offering with Contentstack. Consider how you want to use Contentful in the long term. Pricing and features can be limiting if you have a team working on the CMS. Multi-channel content orchestration. The output of moving to a headless CMS from Episerver (Optimizely DXP) has been massive. No upgrades and lower overheads, with faster roll-out of content and campaigns. Good for individual projects, not good for team or enterprise

Verified User in Computer SoftwareMid-Market(51-1000 emp.)

0.0

I like that it looks nice and modern. That's about it. Good UI. Horrible UX. Everything else. We use both Wordpress and Contentful, but I wish I could move everything back to wordpress. You never know when things will update and when an update is pushed through it could take HOURS. Additionally, it's so complicated on the back end that only our developers are allowed to approve changes making it a NIGHTMARE to use when someone is on vacation, or out of office and you have time sensitive projects. Nothing, I guess our site looks marginally better? Not Timely, Hard to use

Ryan b.Automotive

5.0

The platform is pretty self-intuitive and easy for new users to pick up. We have a lot of SEO modules and features in the platform which allow us to perform better in Google search results and our engineers don't seem to have any issues integrating these into the platform.

Cassidy S.Information Technology and Services

5.0

Contentful's tools are quick and straightforward, and their technical implementation is effective and efficient. Thanks to their assistance, I needed help getting started with the program, and their ongoing support has been excellent. I may quickly and easily preview the progress of any project thanks to their streamlined UI. We've found it helpful in automating high-quality content production across multiple channels.

Felix P.Accounting

5.0

I recently started using Contentful as my company's content management system, and I have been extremely impressed with the platform's capabilities. One of the standout features for me has been the flexible content modeling. With Contentful, it's easy to create custom content types and fields, which has been a huge help in managing our structured content. The multiple language support has also been incredibly useful, as we have a global audience and need to be able to publish content in multiple languages.In addition to these core features, I've also appreciated the ability to integrate Contentful with other tools and platforms. This has made it much easier to manage our content across different channels and to track the performance of our content. The collaboration and workflow management tools have also been very helpful in keeping our content organized and ensuring that everything is reviewed and approved before it goes live.Finally, the robust API has been a game-changer for our team. It has allowed us to build custom integrations and applications on top of the platform, which has greatly increased our efficiency and allowed us to do more with our content.

Eric MasonLead Developer

4.0

In the past we've used WordPress to manage documentation content. Wordpress was more flexible than Contentful but also prone to inconsistencies and we ended having a lot of hacks to accomplish various Wordpress tricks. With Contentful there's less ambiguity so content producers are less likely to go astray. We also have our own in-house programmatic template solution for managing content, but this was a previous pain point when we needed to get the dev team to do a deploy for every content change.
Contentful is good to use in teams with varying levels of technical proficiency that will need to allow non-technical members easy access to update content and have the time/ability to integrate Contentful into their product. Contentful can be a bit of work to implement initially but it will save time in the long run as marketers/etc. are able to push updates without needing to do backend deployments. Don't use Contentful as a substitute database, it's not built for such cases (e.g. requests for content can be slow - in fact, you may need caching to help with that). Also, if you require a large number of models you'll hit limits and could quickly face higher prices.
Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas). Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed. Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).
The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything). The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother. It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).

Andrew FoltsDigital Strategist

5.0

For custom solutions, Contentful blows every other CMS I've used out of the water. Unlike WordPress, there's no clutter to wade through, and you can simply build the infrastructure you need. It's more secure by far, and works seamlessly with modern frontend technologies, like GatsbyJS. In contrast to website builders like Squarespace and Wix, Contentful gives developers (like myself) free range to create high-quality, unique, scalable frontends that aren't limited by preexisting design and layout structures.
Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.
Clean, modern interface (not clunky and outdated, like WordPress) High degree of flexibility (I can structure data any way my clients need) Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either. There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly. A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.

Md. Masudul HassanAssistant Professor and Cooordinator

5.0

A vast range of features that are uncommon in other services is offered by Contentful. First, Contentful provides a built-in blogging platform. This is a fantastic approach to inform visitors to our website about the most recent news and happenings. Furthermore, Contentful offers forum support. This is a fantastic approach to interact with website visitors and solicit comments regarding the information on our website.
In addition to giving these users an indicator so they can surely update it, contentful enables me to conceive of one page that creates a standard structure for everyday content. It's incredibly amazing. With the possibility to modify them in accordance with the desired attributes, the tool enables the creation of symbols that behave as though they were collaborating face-to-face. We propose this program to any businesses that want to advance and outperform their rivals, even though we are only utilizing it twice in the creative division because it will help them stand out and attract a lot more customers to their services and products.
very user friendly It is very easy to use than another platform
The resize feature frequently times out or glitches when I upload a huge photo asset that I want to resize inside of Contentful. Thus, I have to resize outside of Contentful and then re-upload. It would be beneficial to alter the image workflow procedure. I wish it were simpler to return to an earlier version of certain content.

Eric MasonLead Developer

4.0

In the past we've used WordPress to manage documentation content. Wordpress was more flexible than Contentful but also prone to inconsistencies and we ended having a lot of hacks to accomplish various Wordpress tricks. With Contentful there's less ambiguity so content producers are less likely to go astray. We also have our own in-house programmatic template solution for managing content, but this was a previous pain point when we needed to get the dev team to do a deploy for every content change.
Contentful is good to use in teams with varying levels of technical proficiency that will need to allow non-technical members easy access to update content and have the time/ability to integrate Contentful into their product. Contentful can be a bit of work to implement initially but it will save time in the long run as marketers/etc. are able to push updates without needing to do backend deployments. Don't use Contentful as a substitute database, it's not built for such cases (e.g. requests for content can be slow - in fact, you may need caching to help with that). Also, if you require a large number of models you'll hit limits and could quickly face higher prices.
Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas). Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed. Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).
The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything). The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother. It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).

Andrew FoltsDigital Strategist

5.0

For custom solutions, Contentful blows every other CMS I've used out of the water. Unlike WordPress, there's no clutter to wade through, and you can simply build the infrastructure you need. It's more secure by far, and works seamlessly with modern frontend technologies, like GatsbyJS. In contrast to website builders like Squarespace and Wix, Contentful gives developers (like myself) free range to create high-quality, unique, scalable frontends that aren't limited by preexisting design and layout structures.
Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.
Clean, modern interface (not clunky and outdated, like WordPress) High degree of flexibility (I can structure data any way my clients need) Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either. There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly. A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.

Md. Masudul HassanAssistant Professor and Cooordinator

5.0

A vast range of features that are uncommon in other services is offered by Contentful. First, Contentful provides a built-in blogging platform. This is a fantastic approach to inform visitors to our website about the most recent news and happenings. Furthermore, Contentful offers forum support. This is a fantastic approach to interact with website visitors and solicit comments regarding the information on our website.
In addition to giving these users an indicator so they can surely update it, contentful enables me to conceive of one page that creates a standard structure for everyday content. It's incredibly amazing. With the possibility to modify them in accordance with the desired attributes, the tool enables the creation of symbols that behave as though they were collaborating face-to-face. We propose this program to any businesses that want to advance and outperform their rivals, even though we are only utilizing it twice in the creative division because it will help them stand out and attract a lot more customers to their services and products.
very user friendly It is very easy to use than another platform
The resize feature frequently times out or glitches when I upload a huge photo asset that I want to resize inside of Contentful. Thus, I have to resize outside of Contentful and then re-upload. It would be beneficial to alter the image workflow procedure. I wish it were simpler to return to an earlier version of certain content.

Benjamin M.Web Developer and Designer

5.0

I can create a small site without bothering with a traditional CMS and allow the client to access important text copy and the same content could be repurposed for another platform, which is good to know for the future.
I should clarify that I am speaking from the perspective of a developer so I can't vouch for the experiences of a content contributor. As a developer, I really appreciate being pointed in the right direction with their Gatsby starter kit and Netlify. This has been a great intro into the trend of static react based sites and I love it so far. I will try to stay focused on Contentful though. As someone very familiar with the traditional LAMP stack CMS world, I appreciate that they try to keep CMS best practices and dispense with the countless technical issues plaguing the old school approach. I have only used it for a small site though, but I am psyched to try it out with a larger project to really use it to its best potential.
I was going to say that it is totally painless, but there are some adaptation pains involved. If, like me, you just jump right in with a Gatsby Starter Kit, you may do some newbie things here and there. But I never really got stuck or blocked, and always learned when going back to improve something. Like I said, I haven't dug deep enough to have had a real issue. The worst negative could be that there are some cross sale situations where you may feel obliged to purchase a plugin to work with your content. I don't know if I can really fault a business on this though. Depending on your dev skills, you can always figure out a way to get your Contentful content to work without necessarily buying a shortcut from a third party.

Verified Reviewer

2.0

It is impossible for users to create elements that are totally out of line with the corporate design. Contentful also loads faster than many other CMS.
There isn't much I like about Contentful. It is impossible to copy entire pages without a lot of effort, which makes it very time-consuming to create new pages. While you can re-use existing elements, the problem is that if you change them, they are changed everywhere, and there is no way to just copy an element in order to use it as a new element (i.e., changes you make to it don't affect the element you copied). As others have mentioned before, it sometimes takes a quarter of an hour for changes you made to appear on the preview pages, which is just painful (Wordpress is pretty much instant). But by far the biggest pain is that there is no way for the user to simply access the CSS. We have to go back to our engineering team for every little tweak we want, even if it is just the padding of an element or the alignment of a certain style of text. Another issue I have is that it is hard to figure out where on a new page you are while you are editing it. Unlike Wordpress, where you can see the overall structure of your page elements clearly on an overview page, you can only see the rows of the page on the overview in Contentful - you have no idea what the structure inside each row looks like until you click on it. That means you're getting disorientated quite quickly as to where you need to click to edit element X of the page. Overall, I find Contentful terrible to use. It has a few benefits, but at least from a content management user experience those don't outweigh the significant downsides at all.

Herbert K.Full Stack Developer

4.0

Contentful must provide a validated experience that is straightforward and consumer-friendly for all users, including those without any experience in website development. It doesn't necessitate any code. It enables several teams to work together on a single project. Contentful eliminates the need for newcomers to bother about maintaining and personalizing content. It's simple to use and adaptable. Using Contentful, duplicating pages has not been a problem. Think about how you intend to utilize Contentful in the longer run. If you have a team of people functioning on the CMS, the cost and functionalities might be limited.
It was convenient to get a free app. We greatly profited from moving to SaaS and headless after struggling with the operating expenses of Episerver (Optimizely DXP), which was highly costly to update and sustain owing to the PaaS service. In comparison to the WordPress option that I have used, Contentful's free edition is reasonably simple to utilize and extremely sturdy. The overall product is clean and elegant, as well as the learning curve was not too severe. It enables migrating website frameworks to a rather painless procedure.
In several areas, the UI appears to be tailored for coders rather than ordinary/generalist consumers and marketing personnel. For instance, that's not always feasible to see modifications as they would seem to the end customer, so I often have to rely on a feeling of what would look nice in the end. Yet none of these would deter me from adopting Contentful in the future.

Cesar M.Senior Frontend Architect

4.0

Feature rich, dense and feels mature. Still, the "not so great bits" of Contentful ended up being deal breakers and made us switch to other options on the market.
Our client had a fixed contract with the service.
For editors and copywriters the experience was intuitive enough. All I can recall are some complaints about the asset picker. For developers, I loved that there's a certification exam and a curriculum. https://www.contentful.com/help/contentful-certification/ I did the exam and that helped me structure our projects in a way that reduced development complexity - and by extension, development costs for our clients. Other developers in our company who also took it share the same feeling.
The limits on how many content types you can have on a space. https://www.contentful.com/developers/docs/technical-limits/ Unless you're running the enterprise plan, chances are your team will quickly run out of content types. This makes working with a "component" based approach painful. For instance, if you wish to port an existing design system on a 1:1 mapping and don't have the enterprise plan you'll quickly run out of components. This was the case for one of our projects and it meant the development team had to prioritise which content types were actually critical enough to create - this frustrated both developers and the content team.

Rachael P.Marketing Generalist

2.0

Frustrating, being treated like an imbecile with over simplified explanations of content types which still don't answer the question
It is impossible to get a straight answer before even trying this platform. The 'expert' who was supposed to contact me back couldn't answer simple questions over the phone about costs for my needs, and was completely non-technical. Then they spam you will calls and emails and still absolutely no concrete information about the features and costs. WHAT THE HELL IS A CONTENT TYPE? is it each image you upload? is it every form field on a simple contact form no mater how many times it's re-used? They give you 24 content types for 39/month and then 48 for over 800/month !!!! WTH.. for a 15 person small business, no-one is going to pay over 800/month for their company website!! I gave up trying to get a straight answer out of them, and am looking elsewhere for a dual-language advanced website solution .
Terrible support. I notice also that they don't offer phone support, only email. I can only imagine how frustrating they would be in action if they're this hard to get information out of before purchase.

Ali K.Information Technology Adviser

4.0

In the few years that we have been working with various CMSs, Contentful has been very successful and one of the safest and most well-designed decisions is being made for your organization. They are both safe and have a great status.
The content of a project was very large and the classification and synchronization of content with Cantenful are excellent.
I like Single Sign-On for easy and secure access of team members, It is also a great platform when you've got a lot of content and data for your organization and need a professional platform for categorizing your data in the shortest time. GraphsQL is great, and at last, Contentful is user-friendly and easy to understand for newbies.
Because a team is working on a project in a short amount of time and maybe working two or three shifts to edit the content of several people, a more professional and secure log is needed to record all events in detail.