Eleveo Alternatives & ReviewsUsed by 74% Professionals

Eleveo Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Eleveo is an advanced AI-powered call center optimization tool designed to streamline contact center operations. It offers a user-friendly and secure platform that can be easily deployed on the cloud, on premises, or in a hybrid environment. By simplifying complexity, minimizing service interruptions, and ensuring scalability, Eleveo empowers businesses to enhance customer service and efficiency in their call center operations.

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About Eleveo

Eleveo Features

  • Eleveo FeaturesPredictive Behavioral Routing : Automatically direct customer interactions to the most suitable agents based on their behavior and preferences.
  • Eleveo FeaturesMulti-Channel Contact Center : Allows businesses to manage interactions through various platforms, including phone, email, chat, and social media.
  • Eleveo FeaturesCall Center Reporting : Provides valuable insights into performance metrics, agent efficiency, and customer interactions to drive data-driven decisions.
  • Eleveo FeaturesCall Center Quality Monitoring : Enables supervisors to evaluate and assess agent interactions with customers, ensuring consistent service quality.
  • Eleveo FeaturesCall Recording : Allows businesses to securely capture and store customer interactions for compliance purposes and continuous improvement.
  • Eleveo FeaturesDrag and Drop Scheduling : This makes it easy for supervisors to assign and manage agent shifts efficiently.

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Eleveo Ratings and ReviewsEleveo Ratings and Reviews

Alternatives.Co has rated
Eleveo as 4.5



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Top Reviews
  • Miracle AchebeStudent Office Assistant



    I use it for project meetings where there are more than 1000 users at once where we would want to have break-up groups or having screen shares where many couldn't come in person for these meetings. Zoom Quality Management Suite has been used for sharing programs online, like engineering software that could only be shown as either a PDF to others or screen shared.

Eleveo PricingEleveo Pricing

Eleveo as a Service
Starting 0/moBilled Monthly
Starting 0/moBilled Monthly