About Ender Turing
Ender Turing Features
- Actionable Insights : Comprehensive call analytics provide valuable insights for optimizing operations and improving performance.
- Timely Notifications : Offers real-time updates to ensure businesses stay informed of critical events and trends as they occur.
- Performance Tracking : Enables easy tracking and assessment of agent performance based on predefined metrics.
- Agent Empowerment : Robust performance management tools facilitate effective coaching and development of agents' skills.
- Streamlined Feedback : Comes with automated feedback and review process that simplifies the evaluation and improvement of customer interactions.
- Enhanced Searchability : Calls are automatically translated into searchable text, enabling effortless retrieval and analysis of customer conversations.
- Izabela D.Mid-Market(51-1000 emp.)
Ender is very usefull to develope our skills in the debt collection call department. Besides quality control of conversations there are place for trainings and playlists that help you achieve a higher level of conversations. Transcriptions are getiing better. Review collected by and hosted on G2.com.
- .Senior expert in bank
Some technical bags with chat integration but i can't say that it was critical problem in my everyday work. Especially, company-provider resolved them very quickly. Review collected by and hosted on G2.com.