Hubspot Service Hub Alternatives & ReviewsUsed by 85% Professionals

Hubspot Service Hub Overview

Free | Paid

4.4

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

HubSpot Service Hub is a cloud-based customer service tool that enhances customer relationships and boosts team efficiency. It unifies customer service data and channels within a single CRM platform, simplifying support, retention, and growth strategies. This platform facilitates seamless connectivity to the front office, enabling businesses to deliver exceptional customer experiences while efficiently managing interactions to nurture and expand their customer base.

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Starts at

$20/Month

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About Hubspot Service Hub

Hubspot Service Hub Features

  • Hubspot Service Hub FeaturesInbound Calling : Seamlessly receives customer calls within HubSpot, consolidating information for speedy issue resolution with a personal touch.
  • Hubspot Service Hub FeaturesConversational Intelligence : Allows users to automatically gather call details to understand team performance.
  • Hubspot Service Hub FeaturesPlaybooks : Creates a resource hub for your service team, offering recommended content in real-time for enhanced support interactions.
  • Hubspot Service Hub FeaturesConversations APIs : Enables users to extract conversations data for centralization, manage routing efficiently across communication channels.
  • Hubspot Service Hub FeaturesTeam Management : Lets users monitor and manage agent permissions, status, and availability for streamlined operations.
  • Hubspot Service Hub FeaturesSLAs (Service Level Agreements) : Allows users to set working hours, automate processes, and track attainment to foster customer trust and satisfaction.

Hubspot Service Hub Competitors

Hubspot Service Hub Ratings and ReviewsHubspot Service Hub Ratings and Reviews

Alternatives.Co has rated
Hubspot Service Hub as 4.4

4.4

/5

  • G2
    4.4
  • Trustradius
    4.2
  • Capterra
    4.4
Top Reviews
  • Marc L.Small-Business(50 or fewer emp.)

    5.0

    /5

    Makes it very easy for me to stay organized with my daily tasks. Very simple to navigate and the search feature makes everything quickly accessible. It has made it very easy for our support and sales teams to keep eachother up to date on both existing client accounts and new deals in the pipeline. Review collected by and hosted on G2.com.

  • Verified User in Health, Wellness and FitnessEnterprise(> 1000 emp.)

    2.0

    /5

    The system can run slow, its is very difficult to find old tickets. We use it as an email system and it is very inefficient for this Review collected by and hosted on G2.com.

Hubspot Service Hub PricingHubspot Service Hub Pricing

Free Tools
StartingUSD 0/moBilled Monthly
Starter
StartingUSD 20/moBilled Monthly
Professional
StartingUSD 890/moBilled Monthly