Vitally Alternatives & ReviewsUsed by 65% Professionals

Vitally Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Vitally is a comprehensive customer success platform designed to help businesses proactively manage and enhance customer relationships. It offers valuable insights by aggregating customer data from various sources, allowing companies to monitor and analyze user behavior, track key metrics, and identify opportunities for engagement and retention. With its user-friendly interface and automation features, this tool empowers businesses to deliver exceptional customer experiences and drive growth through data-driven decision-making.

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About Vitally

Vitally Features

  • Vitally FeaturesUnlimited Docs : Users can create unlimited number of documents to facilitate seamless collaboration between your team and customers.
  • Vitally FeaturesSingle Sign-on : Ensure secure platform access by allowing users to sign in once, simplifying authentication and enhancing security.
  • Vitally FeaturesUnlimited Observer Seats : Enable users to send invitations to their entire team to access and collaborate within the platform.
  • Vitally FeaturesCentralized Data : Consolidate customer data for easy access, connectivity, and integration within the platform.
  • Vitally FeaturesAuto Schedule Conversations : Enable businesses to automate conversation timing for balanced, timely engagements with customers.
  • Vitally FeaturesDynamic Docs : Collaborate effortlessly with real-time Docs, embedding essential customer data for streamlined communication and insights.

Vitally Ratings and ReviewsVitally Ratings and Reviews

Alternatives.Co has rated
Vitally as 4.6



  • G2
  • Capterra
Top Reviews
  • Carlene O.Customer Success Manager



    Vitally removes a lot of manual work for us in our CS team, in terms of being proactive and reaching out to customers who have gone quiet, defining events that trigger automatic outreach, etc. We have a great team that looks after us in Vitally and I'm excited to see their new features when they drop. Review collected by and hosted on

  • Verified User in Computer SoftwareMid-Market(51-1000 emp.)



    As Vitally is still a young product, there are certainly areas for improvement eg. managing projects and creating the views. That said I'm excited to see what's to come as the Vitally team have been extremely helpful and transparent. Review collected by and hosted on

Vitally PricingVitally Pricing

StartingUSD 0/moBilled Monthly
StartingUSD 0/moBilled Monthly
StartingUSD 0/moBilled Monthly