Image Relay Reviews

Lauren S.Mid-Market(51-1000 emp.)

5.0

I've used other companies where they reel you in, then literally throw you in, and forget about you. Not the case with IR and James Fox. 5 stars, 10/10 would recommend for onboarding through the data migration phase alone. Review collected by and hosted on G2.com.

Colin R.Small-Business(50 or fewer emp.)

5.0

The simplicity of Image Relay is exactly what my team needed. With the onslaught of new tech and software to learn, taking on a new DAM was daunting, but IR made the implementation straight foward and worked to customize what we needed. They're customer service was supberb with quick replies. Uploading has been an easy process with bulk uploading and tags along with good speeds. Downloading has been good with the different formats and sizes for images and videos. The overall value for the features was exactly what we needed. Review collected by and hosted on G2.com.

Don S.Small-Business(50 or fewer emp.)

4.5

I love the ability for Image Relay to be able to generate easy to product pages with key attributes for all teams and the degree of modularity it brings. Ease of use with sales cataogs and other visual tools is such a time saver too, gone are the days of doing 4-6 hours of work with creative teams to generate a catalog.Our integration was handled quickly and efficently with a very supportive account rep who handled implementation handidly. We use this tool every day for product launch and reference. Review collected by and hosted on G2.com.

Verified User in RetailSmall-Business(50 or fewer emp.)

0.0

2. If a non user is sent a link to a folder owned by an Image Relay user, there is no option to download the entire folder at once. This makes it hard for your users to share "THEIR" files with non users. Other asset management tools have much more flexibility in this regard. Review collected by and hosted on G2.com.

Emily S.Marketing

0.0

Unethical business practices and below-expectation customer service interactions. Review collected by and hosted on G2.com.

Larry M.owner

1.0

difficulty in navigating through the site, number of times lost link in uploading large files, Review collected by and hosted on G2.com.

Harsha V.Information Technology and Services

5.0

This is the Best platform to share marketing assets with the Vendors . Uploading the images, manage hand to monitor in one platform it's very easy. The file shared between the organisation and the Vendors is very secure

Lori M.Marketing and Advertising

5.0

Ease of upload/download and organizational features

Danielle P.Food & Beverages

5.0

Ease of use, great tool for sharing large assets and organizing assets.

Verified UserManager

10.0

Image Relay is a fantastic asset management tool. We use it to organize, save, and share our photo gallery, video files, and marketing files like logos, publications, etc. We have several different departments that use Image Relay including the marketing staff, development staff, and artistic staff. It is a great way to keep all of our assets organized and in one place that is easy to share and update.
Organizes photos. File sharing. Permissions between users. Security of files.

Gary HolawayDirector, Archives & History

10.0

We use Image Relay to manage all of our digital assets, photos, and documents. We have more than 30 employees who use Image Relay to easily search and share our digital files for both internal and external use.
Massive file storage capabilities with multiple daily backups of data. Easy organization and management of files. Fast and efficient search capabilities. Excellent training and customer service.

Verified UserDirector

10.0

We use Image Relay to organize our digital photo and video archives, which include content that dates back to the founding of our organization in 1899. Before we worked with Image Relay, this content was stored on our network. It took up a ton of space and was difficult for our team to navigate. Image Relay makes it easier for us to sort, search, display, and share decades of our digital assets.
We can access our digital files from any location with an internet connection. We can share high-res photo collections with outside parties in just a few clicks. We can search 120 years of photo and video archives by using keywords.

Verified UserManager

8.0

We use Image Relay as a digital asset management tool, primarily for photography. Our primary clients are internal, specifically our marketing and communications office. It allows our small team of 10 to be able to browse images quickly and keep them organized and accessible via keywording.
It would be nice to be able to select multiple photos during a bulk upload to keyword, right now you can only select one or all. Default alphabetization of folders or control of how they get sorted. Being able to create a new collection from within collections.

Verified UserAccount Manager

9.0

Image Relay is an easy-to-use Digital Asset Management system that helps to keep all images and video assets in one place. You can create separate folders to help keep you organized with easy uploads, monitoring, and management, of all files from one centralized and secure place in the cloud. This has helped us share and receive images from our clients to help us understand what assets they have available for different campaigns and such. There is almost no time to implement as it is extremely user-friendly. I do wish there was an app for quick transfers on the go!
It would be great if there was an app to use! There is very limited customer service at this time. Can be expensive for video file storage.

Verified UserEmployee

9.0

We use Image Relay to organize our media assets and share those assets, both inside our organization and with external partners. It has made our collection of photographs, infographics, and videos a lot more accessible for everyone, resulting in better use of their assets.
The Adobe plugins could perform better Tagging multiple files (vs individually or all files) during upload would be nice Displaying more than 100 files per page would be handy

Amanda C.Brand Services Manager

5.0

Overall: We use Image Relay as the hub for our completed works. From print to video and of course our photo assets. It meets the need for a file-sharing platform, creative repository and public-facing digital asset portal. With thousands of clients, and hundreds of internal stakeholders, it is easy enough to use that little to no training is needed and sharing is as simple as can be. We recently upgraded to have access to "Showcase Collections" and the addition of a public portal - these additions are truly fantastic and have made a huge difference in the professional appearance, and ease of use of our assets for clients.

Lindsay F.Sales & Marketing Manager

5.0

Overall: It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.

Rachael K.Communications Manager

5.0

Overall: Very positive, and really can't imagine my job without it. Seamless, helpful, makes me remain very organized. Ease of use - especially sharing assets with partners, other departments - super helpful.

Verified ReviewerVerified LinkedIn UserMarketing Director

5.0

Overall: A great company to deal with--help is always at the ready and they do a great job of communicating new features without a lot of fluff and stuff.

Steven J.Senior Director of Marketing and Brand Strategy

4.0

Overall: Overall, Image Relay is a solid product and the interface is good. Customer support has always been responsive and good.

Aimee W.Senior Design Manager, Global Marketing

5.0

"An intuitive and useful asset management tool"