Order.co Reviews

Bob D.Accounting Specialist, A/R, Purchasing

4.5

They also offer an application that allows it very easy to add items for purchase. I Highly recommend it. Lastly, they return incentives in the form of rebates. Negotiatus has excellent customer service with a very friendly and knowledgeable support staff. Review collected by and hosted on G2.com.

Verified User in Real EstateEnterprise(> 1000 emp.)

5.0

The platform is super easy to use and easy to navigate. The frequently ordered page is really great too as it makes weekly purchasing simple. Review collected by and hosted on G2.com.

Brittany D.Administration

5.0

The staff here have been fantastic about helping me with all questions I have! It has been amazing to get all my purchasing done with one tool and avoid having 20 different accounts with different usernames and passwords for all the stores I manage. I highly recommend giving this company and tool a try, and you won't regret it!! Review collected by and hosted on G2.com.

Verified User in Commercial Real EstateEnterprise(> 1000 emp.)

2.5

The interface is not very appealing and rather slow Review collected by and hosted on G2.com.

Adam K.Community Lead

3.0

Scrolling through various lists and several pages before finding the items I need (especially when I don't know what to search for). Having all items show up in a tile format would be most ideal. Review collected by and hosted on G2.com.

Sarah D.Community Lead

3.0

It can be extremely confusing to use at times. There is no good sort by price or search function. I wish that the settings would allow us to select multiple sub-categories, rather than having to reset every time if I'm searching for just a few items. Review collected by and hosted on G2.com.

Stefanie F.Buyer

1.0

Working with Order.co has been the most frustrating part of our purchasing, and that is the opinion of my whole team across multiple states. The basic functions it is lacking as a supply chain software application are too numerous to count and the obvious automation and computerization of purchasing functions is also very frustrating. We feel as though we are always getting a sales pitch from our account manager who has never actually been able to give us answers for our concerns when we bring them to her at our meetings. We feel as though we are being pushed to use the "substitutions" function constantly, despite Order.co having no parameter set as to what constitutes an acceptable substitution. If we order 12oz of Windex, we want that size and brand specifically and would be happy for them to source it from a different vendor at a lower cost. However, we don't want them to purchase a generic brand or a different size or formula, and the way they are set up that substitution could arrive as anything. One time an order for a 36 pack of Coke showed up as a 12 pack of Coke. That was the whole substitution they took upon themselves to save us money by purchasing a smaller quantity, but we had purchased the large quantity for a large lunch meeting and had to run to the store to buy more. We purchased the favorite energy drinks of an employee as a reward and when the vendor was out of stock, Order.co substituted it for the wrong flavors at almost double the cost.

Jackie H.Procurement Analyst

3.0

Order was a manual process for me. It required frequent updates, manual catalog additions, and manual catalog maintenance. Reporting was not accurate for financial analysis, it was not always user friendly due to the search function on the catalog, and in the end, it did not help us control our spend. It was helpful for updating budgets, made it easier for accounting due to the invoice process, and helped users buy on one platform (for the items they could find).

Samantha G.Billing Coordinator

5.0

Order has been extremely helpful to our Firm. We don't have anyone hired specifically to handle inventory and ordering so for me it gets tacked on to my already full load of daily duties in the Billing Department. Being able to get my supply ordering done and returns handled all in one spot with someone taking care of all the dirty work along the way makes my job a million times easier and I very much appreciate Order for their services.

Sarah R.Director of Operations

5.0

I have used Negotiatus for 3+ years as my former and current company and they are truly phenomenal partners. They are much more than just vendors.

Michelle C.Dj

5.0

Simple to use, ordering is easy and efficient

Natalia C.Office Manager

5.0

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