Workplace from Meta

Spike

CoPointer

Mitel

Nynja

CoPointer is a remote support co-browsing solution that allows agents to connect with customers through audio chat, video chat, as well as file-sharing options. 

CoPointer co-browsing tool allows agents to join customers in their browser, enabling businesses to provide outstanding support and keep up with the ever-growing demand for your time. Besides co-browsing, CoPointer supports audio chatting, live text messages, file sharing as well as video chatting. 
 
With CoPointer, agents can join customers in their browsing and provide a more personalized experience. This allows agents to see what products the customer is interested in, as well as provide recommendations for further research. Additionally, it provides an avenue for agents to follow up with customers who have made a purchase. CoPointer also eliminates any confusion or misunderstanding that may arise from trying to track down different details about a particular product or service. 
 
Who Is It Best For?

<ul>
	<li>The software is perfect for agents who want to join customers in their browsing. It can be used by agents to locate and connect with new or existing customers on the web, automate customer follow-up procedures, and improve customer service interactions.</li>
	<li>Businesses would find it useful to conduct video calls with their subordinates and colleagues.</li>
	<li>It&rsquo;s also a great tool for those in the field of education and teaching as it allows students and teachers to co-browse, share files and screenshots, and consequently, learn together.</li>
</ul>

 
Benefits of CoPointer:

<ul>
	<li>Features inbuilt chat that provides a single point of solution for exchanging views, sharing opinions, and so on.</li>
	<li>Provides an enhanced learning experience by allowing users to share documents and pictures in their co-browsing sessions.</li>
	<li>Contains a powerful screen-sharing feature that allows agents to highlight, draw, and paint on the user&rsquo;s screen to explain certain aspects that can&rsquo;t be addressed via audio or video solutions.</li>
	<li>Offers a Copointer standard package that offers room extension for as many as 50 members along with unlimited session duration and improved performance.</li>
	<li>With its secure and easy-to-integrate plugin, anyone can make co-browsing technology CoPointer work out of the box on any website.</li>
	<li>Another benefit of this co-browsing tool is that it saves time for both the agent and the customer. By joining customers in their browsing, no additional requests need to be made on either side - everything can be handled automatically through the CoPointer software.</li>
</ul>

 
 
​​​​​​​In regards to pricing, CoPointer hasn&rsquo;t made any information about the available plans or their corresponding pricing online.

Makes virtual class conducting easy and efficient with whiteboard, highlighting, and file sharing. 


Virtual Classes 

Supports online team meetings for up to 100 members with unlimited session duration. 


Colleague Meetings

Offers an enhanced support button that provides highlighting and conference calls, file sharing & navigation. 


Support 

This technology allows your customers & clients to explore products better with the manager's assistance. 


Virtual Tours

Allows creating conference calls in your room while offering unlimited participant support. 


Video Chat 

Lets online website visitors seek out help while on your site with a single click. 


Website Integration 

organizationtypes

Large Enterprises

platforms

Linux

monetization

Paid

Small Businesses

Windows

Mitel meets the businesses' needs for a cloud-hosted and on-site PBX system by offering products like MiCloud Flex (communication solution), MiVoice Business (business communication platform), and MiCloud Connect (VoIP product).

Mitel helps businesses connect, collaborate, and take care of customers by offering contact centers, collaboration tools, and business phone systems along with phones &amp; accessories. 
 
Leveraging Mitel&rsquo;s Contact Center portfolio, businesses get access to everything they need to transform customer journeys into omnichannel experiences. Creating these experiences is highly beneficial for businesses as they not only provide flexibility to customers to engage with you on their terms but also optimize their workforce. 
 
Under the collaborations tools category, here are three of the most popular solutions offered by Mitel:

<ul>
	<li>MITEAM MEETINGS: A meeting tool with collaboration features like chat, voice, and video.</li>
	<li>MITEL ONE: A platform that provides all the intuitive tools needed to collaborate effectively and engage with customers.</li>
	<li>MICOLLAB: Provides everything a business needs to connect, communicate and collaborate across blended environments.</li>
</ul>

 
Mitel also offers a range of business phone systems. This includes cloud-based phone systems, which are best at delivering hosted voice, unified communications, and collaboration to businesses of all sizes, and on-site business phone systems. The process of integrating these systems is easy. Under the business phones, devices &amp; accessories category, the company offers analog phones, DECT phones, digital phones, IP phones, SIP phones, wireless devices, as well as all the related accessories of all these phone categories. 
 
The software comes with out-of-the-box integration support for many popular applications including Salesforce, Skype for Business, and Microsoft Teams. Mitel also has a chrome browser extension. 
 
Benefits of Mitel:

<ul>
	<li>Its visual call flow editor allows you to easily customize an automated response system, creates ring groups and extension lists, and configures call routing.</li>
	<li>The platform offers PBX advanced features like a whisper and calls barge right on its entry-level plan. Most other VoIP services such as RingCentral and 8&times;8 offer such features only in their high-end plans.</li>
	<li>Mitel&rsquo;s audio conferencing platform is phenomenal, as it supports a number of conferencing hosts, exempts special event connection costs, and even offers add-ons.</li>
	<li>The platform has a great web-based administration portal, which comes with an intuitive and nicely organized series of function menus and dashboards.</li>
	<li>While Mitel may not offer a free version or trial period, it does provide a superb 90-day window guarantee for subscription cancellation.</li>
</ul>

 
 
​​​​​​​Mitel&rsquo;s communications and collaboration tools are used by businesses of all sizes. Businesses in almost every niche like education, field services, financial services, government, healthcare, manufacturing, retail and more could benefit from its applications. The vendor hasn&rsquo;t made the plans or their pricing information available.

Allow transmitting audible critical messages to all desktop computers in your company’s network. 


Audible Desktop Alerts 

Avoids duplicate entries or overlapping appointments by syncing data between your calendar & application. 


Calendar Integration 

It Lets you mute all incoming calls, and notifications & alerts for mobile devices and collaboration tools. 


Do Not Disturb 

Provides an overview of the big elements like emerging trends and persistent pain points to managers. 


Historical Reporting 

Makes the customer experience seamless by integrating phone calls, SMS, and live chat channels. 


Omnichannel Communications 

Easily project what’s displayed on your current device onto another screen or digital sign wirelessly


Screen Mirroring 

Nynya is an integrated collaboration suite and cross-border payment system that combines instant chat, video conferencing, file sharing, screen sharing, collaboration asset management, and much more in one platform. 


Nynja is a fast, easy and reliable all-in-one communication platform that integrates instant chat, video conferencing, collaboration asset management, screen sharing, file sharing, collaboration asset management, and much more into a single product. 
 
The product makes connection easy by allowing for the creation and management of live events, content, registrations, as well as user groups. It also provides access to 100s of thousands of Nynja users and offers fast &amp; simple onboarding with link and QR code quick join. To enable enhanced collaboration, Nynja supports powerful group and P2P conferencing, real-time translation and transcription, screen sharing, and conversational Al tools that drive dialogue. 
 
The platform also offers a plethora of monetization opportunities to both businesses and individual users alike by supporting premium groups, flexible financial commitments, universal payment methods, crypto-currency support, payment standardization, and case-by-case file management. 
 
Nynja is being used by Small &amp; Medium Businesses, Professional Services &amp; Government, Creative Services, and Enterprise and Large Businesses to unify communications, save revenue, get more done, and stay secure. 
 
Benefits of Nynja:

 

<ul>
	<li>Eliminates the need for high-cost IT services by unifying communication, hosting meetings, and enabling large file storage and transfer along with on-the-go transcription &amp; translation.</li>
	<li>Helps in overcoming fractured workflows by providing SOC2 &amp; HIPAA compliance for secure client collaboration, internal &amp; client communications in one place, and the option to host global meetings at scheduled times.</li>
	<li>Allows organizations to get more done and save an estimated 60% by providing unlimited storage and abolishing their reliance on multiple software subscriptions and providing unlimited storage.</li>
	<li>Offers HD voice and HD video conference calls that are perfect for collaborative workflows. That means you can easily connect with colleagues and clients to discuss projects or updates in a clear, high-quality format</li>
	<li>The software features a webinar and Livestream broadcast tool that makes it easy to create, host, and share live events with your customers or followers. You can use Nynja to stage interactive Q&amp;A sessions, training presentations, product launch parties, and more.</li>
</ul>

 
 
In regards to plans, Nynja offers 4 plans including a free version. Paid plans start at a monthly price of just $3.99 per month. A free trial can be availed for all its premium plans.

Combines messaging, voice, file sharing, and video conferencing in one software. 


Unified Platform 

Shows calls that are still in progress, who is on them, and allows jumping in & out of the will. 


Conference Call Management

Supports one-click conference calling with up to 250 people & automatically gets voice messages transcribed. 


Smart Calling & Transcription

Allows scheduling audio & text messages, reminders, travel plans, and holiday reminders, and birthdays. 


Scheduling 

With features like Dropbox-like subfolders, large-file sharing, auto-created groups, translation, and more. 


Barrierless Collaboration 

Connect to your whole group using just one click and say goodbye to links or login codes hassle. 


Quick & Easy

Free

Key Highlights:

<ul>
	<li>1 Seat</li>
	<li>3 Meeting Participants</li>
	<li>Up To 40 Minute Meetings</li>
	<li>5 GB Nynja Drive</li>
	<li>64 MB File Sharing &amp; Transfer</li>
	<li>Audio Recording</li>
	<li>Sync 2 Devices Simultaneously</li>
</ul>

Best for Personal Efficiency & Collaboration

Key Highlights:

<ul>
	<li>1-5 Seats</li>
	<li>50 Meeting Participants</li>
	<li>Unlimited Meeting Length</li>
	<li>5 GB Nynja Drive</li>
	<li>500 MB File Sharing &amp; Transfer</li>
	<li>Audio And Video Recording</li>
	<li>Sync Unlimited Devices Simultaneously</li>
	<li>Stream Audio, Video, And Screencasts</li>
	<li>Local And Cloud Call Recording</li>
	<li>30-Day Activity Export</li>
</ul>

Entrepreneur

Best for Startups, Consultants, and Freelance Workers 

Key Highlights:&nbsp;

<ul>
	<li>6-100 Seats</li>
	<li>150 Meeting Participants</li>
	<li>Unlimited Meeting Length</li>
	<li>50 GB Nynja Drive</li>
	<li>2GB File Sharing &amp; Transfer</li>
	<li>Audio And Video Recording</li>
	<li>Sync Unlimited Devices Simultaneously</li>
	<li>Stream Audio, Video, And Screencasts</li>
	<li>Local And Cloud Call Recording</li>
	<li>90-Day Activity Export</li>
	<li>Company Branding</li>
</ul>

Key Highlights:&nbsp;

<ul>
	<li>Over150 Meeting Participants</li>
	<li>Unlimited Meeting Length</li>
	<li>More Than 50 GB Nynja Drive</li>
	<li>Over 2GB File Sharing &amp; Transfer</li>
	<li>Audio And Video Recording</li>
	<li>Sync Unlimited Devices Simultaneously</li>
	<li>Stream Audio, Video, And Screencasts</li>
	<li>Local And Cloud Call Recording</li>
	<li>Unlimited Activity Export</li>
	<li>Company Branding</li>
	<li>Coporate Admin Controls&nbsp;</li>
</ul>

Enterprise

Stackfield is an all-in-one collaboration tool that provides a variety of tools for team chat, task and project management, video conferencing, and collaborative work on documents.


Stackfield is an all-in-one privacy-friendly collaboration tool. The platform combines all the modules which teams need to ensure collaboration &amp; productivity like team chat, task and project management, video conferencing, documents and more in a single fully compliant with GDPR and end-2-end data encrypted platform. To provide top-notch security, Stackfield features other security measures like German-based servers, the highest 
 
SSL standards, sign-On DDoS, multiple redundant systems, 2-factor authentication, and more. 
 
Stackfield&rsquo;s key modules include a team communication portal that allows teams to communicate more clearly via group chats, discussions or comments. Its project management features provide an extensive report and views, keeping everything essential always in sight while its tasks &amp; workflows provide an at-a-glance view of tasks opened and what needs to be done next. Stackfield&rsquo;s in-built video meetings and integrated screen sharing allow for discussing complex content efficiently while its knowledge management functionality allows teams to work together on documents, and make that team knowledge centrally and conveniently available. 
 
​​​​​​​Stackfield is perfect for businesses of all sizes where the security of data is essential. That&rsquo;s why over 10,000 companies use it to communicate better as a team, manage their projects, and accomplish their goals. Businesses in the niche including Law Firms, Government &amp; Infrastructure, Banking &amp; Private Equity, Research &amp; Innovation, Works Councils, Insurance, Learning, and Healthcare and Pharma would benefit the most from it. 
 
The platform is accessible from all sorts of devices including Web, iPhone, Android, iPad, Android Tablet, Mac &amp; Windows. The software comes with native integration support for popular platforms like Google Drive, Dropbox Business, OneDrive, and Box.

Benefits of Stackfield:

<ul>
	<li>Offers the ability to discuss multiple topics in parallel with your team and allows for easy sharing of files and folders between participants. This makes it easy to keep track of changes and ensure that everyone is on the same page.</li>
	<li>Provides an excellent way to visualize projects and dependencies through Gantt charts, Kanban boards, and to-do lists. With these tools, you can easily see how each aspect of your project is progressing and what needs still need to be completed.</li>
	<li>Includes a powerful event management system that makes it easy to schedule and invite team members.</li>
	<li>Makes it easy to find relevant content, thanks to the global search function, which lets you explore topics and sources across a wide range of subjects. Simply enter a keyword or phrase, and Stackfield will instantly return any results that are related to your query.</li>
	<li>Its dashboard provides a comprehensive overview of all upcoming events, tasks, notifications, and chat messages, making it easy to stay on top of what needs to be done and who is currently working on what.</li>
</ul>

 
 
Stackfield is available in 3 pricing plans with subscriptions starting as low as $9 per month per user. It&rsquo;s also available as an on-premise solution. The software offers no free version but users can opt for a free trial.

Communicate in real-time by quickly exchanging information & keeping everyone posted. 


Team Chat

Allowing moving important topics to discussion areas to keep them clear, reasonable, and easy to find.


Thread-Based Discussions

Includes support for audio conferencing, video conferencing as well as screen sharing. 


Extensive Collaboration 

Documents, wiki pages, and knowledge bases allow for sharing policies, templates, or project plans. 


Documents & Pages 

Features a marker function for directly addressing and adding individual images and page areas. 


Visual Feedback

Meet your internal compliance policies by setting restrictions and user access rights. 


Compliance Management 

Stackfield

Key Highlights: 

<ul>
	<li>Team Chat</li>
	<li>Polls</li>
	<li>Tasks</li>
	<li>Projects</li>
	<li>Milestones</li>
	<li>Calendar</li>
	<li>Workflows</li>
	<li>File Storage</li>
	<li>Unlimited Rooms</li>
	<li>Reports</li>
	<li>Time-tracking</li>
	<li>1:1 Telephony (audio/video/screen sharing)</li>
	<li>Mobile &amp; Desktop Apps</li>
</ul>

Business 

Everything In Business Plan, plus: 

<ul>
	<li>Forwarding of emails to Stackfield</li>
	<li>Project Portfolios</li>
	<li>Unlimited Externals</li>
	<li>Preview for Word, Excel, and PowerPoint</li>
	<li>Custom Theme</li>
	<li>User Profiles</li>
	<li>Conferences (audio/video/screen sharing)</li>
	<li>Advanced Security Settings: IP Whitelist, enforced 2FA, Advanced Password Policies</li>
</ul>

Premium 

Everything In Premium Plan, plus:&nbsp;

<ul>
	<li>Unlimited Organizations</li>
	<li>Provisioning via API</li>
	<li>Custom Modules</li>
	<li>Global Export</li>
	<li>Single Sign-on</li>
	<li>Custom email texts for invitations</li>
	<li>Compliance confirmation by users</li>
</ul>

LocalPhone is a cloud-based calling management solution that allows users to make cheap international calls from their landline, mobile, or computer.

LocalPhone is a cloud-based calling management software aimed at providing affordable international calls to users on a variety of communication devices including landlines, mobile, or computers. The platform allows you to phone the world and send international SMS&rsquo;s starting from just 0.3p per minute! All that is paired with great call quality and no hidden charges, connection fees, or monthly contracts. To get started, simply top up when you need to! 
 
Amongst the host of services offered by LocalPhone, the first one is Dial Online, which allows you to call from your mobile through the LocalPhone&rsquo;s website without spending your minutes. With their Internet Phone, you can either call overseas from your computer for less or use your own VoIP device to leverage the platform&rsquo;s low rates. LocalPhone is also great at delivering fast &amp; inexpensive global SMS messages while making sure that they appear to come from your phone. 
 
LocalPhone also allows you to rent a landline number from one of over 50 destinations. Using this, one can either forward the calls to their phone or answer the calls using the platform&rsquo;s Internet Phone and talk for completely free. There is also a callback functionality through which you can connect with LocalPhone&rsquo;s servers, which allows you to connect to the international number at super-low rates. 
 
LocalPhone is great for individuals and families who spend considerable time and money talking to their relatives or friends living abroad. Businesses with an international client or customer base and who often need to speak to them should also invest in this solution. 
 
Benefits of LocalPhone:

<ul>
	<li>The platform offers even cheaper calling rates for landlines and mobiles to users who sign up for one of its subscription plans.</li>
	<li>Provides anywhere from 10% to up to 87% more savings on international calls when compared head-on-head to leading calling software Skype.</li>
	<li>LocalPhone provides local numbers which make calling abroad from your mobile or landline an affordable experience. Another way how the platform provides cheap international calls is by allowing users to receive a callback from Localphone.</li>
	<li>LocalPhone&rsquo;s internet phone makes it easy for individuals and businesses to directly make low-cost calls &amp; send SMS right from their computers. Making cheap international calls from any device is also easy, thanks to their VoIP service.</li>
	<li>The software, through its affiliate program, offers 10% of the call credit to a user every time their friend or someone else in the network tops up within 90 days of signing up.</li>
</ul>

 
 
LocalPhone doesn&rsquo;t follow any standard pricing format. Also, it doesn&rsquo;t provide 3 to 4 different, as we see in so many software. Rather, the price that one needs to pay depends on a lot of factors including destination country, category, locality, and even network. Sign up today at LocalPhone to find the exact per-minute price you would be charged.

Works in as many as 167 countries across the globe. 


Extensive Support 

Instantly find out how much it costs to call an international number by specifying the country & number. 


Cost Calculator 

Works on all calling devices including mobile, landline, computer, and VoIP. 


Multi-Device Support 

Provides incoming numbers service, which allows you to talk to your abroad friends cheaply. 


Numbers Rental

Pay only for the calls you make without any surprising contracts or hidden costs. 


Transparent Pricing 

LocalPhone’s SMS service provides the cheapest way of sending international text messages. 


SMS Service 

LocalPhone

BT Meetings is a powerful audio, video, and web conferencing software that lets you connect with colleagues and clients from anywhere in the world.

BT Meetings is a comprehensive audio, video, and web conferencing solution that enables you to connect with colleagues or clients from anywhere in the world. This software makes it easy to manage online meetings, including recording and playback of conversations, presentation sharing, slide sharing, chatroom moderation, and more. You can also use BT Meetings to create group polls and surveys for data collection. 
 
One of the great features of this program is its ability to synchronize meeting recordings between multiple participants so that everyone has an accurate record of what was said. This way, disputes or misunderstandings are easily resolved without having to replay all the footage again. 
 
BT Meetings comes with built-in integrations with popular collaboration tools so you can stay connected during your meetings while still staying focused on the task at hand. In addition to the traditional conference call mode, BT Meetings can also be used for group presentations or interactive workshops. This platform offers support for multiple platforms (PCs/Macs/phones), so everyone can participate from any location. 
 
With BT Meetings&#39; audio/video capabilities, participants can access HD content from their computers or handheld devices. This allows them to view presentations without having to leave the meeting room. Additionally, they can ask questions in real time while viewing documents or videos inline so that everyone understands the conversation at hand. 
 
Web conferencing is another great feature of BT Meetings since it allows participants from around the world to join together in one virtual space. You no longer need separate platforms for online communication; all you need is access to a broadband connection! Not only does this increase efficiency by reducing coordination costs, but it also promotes collaboration because people are able to see each other&#39;s faces when communicating via webcam (if desired). 
 
Benefits of BT Meetings:

<ul>
	<li>Listen to your meeting in high definition whether you&#39;re on your phone or desktop computer.</li>
	<li>Keep everyone&#39;s comments and recordings easily accessible so you can revisit key points later.</li>
	<li>Send recorded participants&#39; remarks as an email attachment for easy sharing with team members.</li>
	<li>Greater understanding by all participants because live video and audio allow for face-to-face discussion.</li>
	<li>One big benefit of using BT Meetings is that it dramatically reduces costs associated with traditional meeting formats like face-to-face meetings and conference calls. By bringing people together online instead of in person, you&#39;re able to save not only on travel expenses but also on accommodation costs and other related expenses.</li>
	<li>As we know all too well, communication is essential for teamwork success. Using audio/video/web conference tools helps build strong relationships between teammates by facilitating effective dialogue (both verbal and visual). This leads to a better understanding (and resolution) of conflicts as well as improved collaboration skills overall!</li>
</ul>

 
 
BT Meetings offers global access dial-in numbers that can be used when participants are in different countries. These numbers, known as local numbers will help you join the same meetings or conferences irrespective of location. You can opt for two options under this section, the first being BT MeetMe, and the other BT Event Calls. 
 
​​​​​​​Under BT Meet Me, users can organize meetings whenever they like without the need for others to pre-book any meeting. Users/admins can also send out invites by sharing their personal passcodes or dial-in numbers at any given time, even during ongoing meetings. BT Premium users can organize and manage meetings that have large participants. They can also take help from event management experts to organize all their conferences.

Allows users to call into any meeting via a local dial-in number with ease. 


Easy Calling

Admins can invite participants by inserting their meeting info into the calendar/email app. 


Call Invitations

Join meetings from anywhere by tapping on the email link, without a need for a passcode. 


One-Tap Join

Allows users to connect to the app using Wi-Fi to save on data charges. 


App Connect

Allows you to see who joined your meetings, conferences, etc. 


Call Start Alert

Plays back recorded names of all participants, a part of the meetings/conferences. 


Pay Roll Call

BT Meetings

CommPeak is the perfect Contact Center Platform for your business. It provides you with all the features and functionality that you need to manage your business contacts efficiently. 

CommPeak is a cloud-based contact center solution that can help you to streamline your operations and improve customer satisfaction. This software provides a centralized platform for managing your contacts, calendar, call logs, and recordings. In addition to this, the company also offers comprehensive reporting capabilities that give you insights into how your contact center is performing overall as well as detailed information about individual channels such as phone or email interactions. 
 
CommPeak is best known for providing the most advanced contact center solutions versus other available solutions in the world. From customer service to sales and marketing automation, to lead management and more, this cloud-based platform offers an unprecedented level of flexibility and control. To this, the team of experts is always available to help you customize a solution that meets your specific needs. 
 
CommPeak&rsquo;s intuitive user interface makes it easy for you to manage your contacts from anywhere in the world. And thanks to its industry-leading proactive chat functionality, you can respond quickly and effectively to customers no matter what stage they are at in their interaction with your business. 
 
If you&#39;re looking to increase sales and get your customer service operations up to speed, then CommPeak&#39;s cloud contact center solutions may be a good option for you. The online tools in the offering provide users with the ability to manage their inquiries, appointments, and conversations from anywhere in the world. This can help reduce response time and improve customer satisfaction rates overall. Additionally, our call management software offers features such as automated voicemail greeting messages, live chat support during business hours, routing capabilities based on agent preferences or departmental responsibilities, and more. 
 
High-Quality Communication Tools 
 
CommPeak offers high-quality communication tools that can help you to improve your customer interactions. Some of the most popular include SMS Messaging API, Speech-to-Text, and more.

The SMS Messaging API allows you to send or receive text messages from your customers directly through the platform. This is a great way to keep track of important messaging updates and respond quickly when needed.

The platform allows its users to integrate its SMS API to their portal or CRM system with ease, and to connect with their leads, and customers via SMS. Using this service, users can utilize its HTTP API for HTTP/HTTPS connections, SMPP for SMPP/SMPPS integrations, and also secure their encrypted transport methods.

On top of it all, the platform allows users to send customized SMSes to their users to better the engagement and results. Using this feature, you can create two-way channels, leverage OTP, and promotional messages, and also forward SMS to email with ease. You can also make use of long and short code sender IDs for all your requirements.

The Speech-to-Text feature allows you to transcribe what your customers are saying into text format so that you can easily understand their needs. This functionality provides excellent insights and also converts interactions into scripts accurately.

This feature helps you instantly explore conversations, and save time by accessing accurate, and easy-to-read transcripts. You can use this feature to improve your productivity and comprehension of business meetings, recorded telephone conversations, or any other spoken language content. This is majorly helpful to understand what your agents are conversing with your customer in a short and crisp manner.

Using this platform, you can transcribe one or two parties at the same time and also receive all your transcripts within a few minutes. This powerful tool also makes it easy for you to search for specific terms (keywords) or phrases so that you can easily find what you&#39;re looking for. And if there are ever any changes or corrections made to the transcriptions, they will be updated automatically in real-time. 
 
Benefits of CommPeak:

<ul>
	<li>With CommPeak&#39;s automated routing, you can quickly assign calls to the most appropriate agent, based on customer information and preferences. This helps to address unanswered or missed calls in a much faster manner, which is essential for keeping customers happy and satisfied.</li>
	<li>CommPeak&#39;s cloud contact center solution is highly scalable, allowing you to accommodate an increasing number of agents without any issues.</li>
	<li>Thanks to CommPEAK&#39;s real-time communication capabilities, both agents on the phone are able to access relevant data simultaneously so that conversations are flowing smoothly from start to finish. This minimizes biases in response time and ensures accurate transcription of all chats into text files for future reference or archiving purposes.</li>
	<li>Easy to manage communications with CommPeak&rsquo;s Virtual/Cloud PBX phone system. It helps increase all your customer engagement results manifold and helps you monitor and look into the communication workflow on the go.</li>
</ul>

 
 
In regards to pricing, CommPeak offers flexible and transparent pricing plans that ensure users pay for the services they use. You can visit the website for more details.

Offers a variety of SMS types like promotional, transactional, OTP Messages, etc. 


Multiple SMS Types

Allows conversion of recordings into over 75 languages using the speech-to-text app. 


Vast Vocabulary

Select a primary language, and about three additional languages. 


Multiple-Language Recognition

Use EDRs to understand the SMS performance and optimize the sending process. 


In-Depth Reports

Boost your productivity and increase your sales using this predictive dialer.


CommPeak Dialer

Premium A-Z VoIP services with connections to tier 1 provider, strong partnerships, etc. 


VoIP Service

CommPeak

ConferenceCaller is a prominent conference call service provider that lets you join several audio or web conferences at the same time.

ConferenceCaller is the leading conference call service provider that provides quality audio and web conferencing services for businesses of all sizes. Using this platform, users can place both domestic and international conference calls on the go from any corner of the world at affordable prices. With ConferenceCaller, you&#39;ll never have to worry about your calls being dropped or having poor audio quality again. The customer support team is available 24/7 to help resolve any issues that may arise during your calls. 
 
The platform also offers a variety of features that can help you improve productivity and achieve maximum efficiency when working together as a team. These include Call Recording, which allows multiple users to record their conversations simultaneously; Group Chat features for seamless communication between participants; and Real-Time Transcription so everyone can understand what&#39;s being said without delay. In addition to this extensive functionality, ConferenceCaller also makes it easy for you to manage your scheduled calls by providing an easy-to-use web interface. So whether you&#39;re calling in from home or on the go, ConferenceCaller will make sure your meetings are productive and successful! 
 
Global Audio TeleConferencing 
 
With ConferenceCaller&rsquo;s audio conferencing call feature, users can reduce their conference calls by 90% versus other conference calling service providers like Sprint, Skype, ATT, etc. They can also be assured of the best audio quality, security, and confidential conference call lines at the lowest rates. This apart, the platform allows users to access complete administration of their phone calls, and also set up group calls with ease. All these group calls can be set up in your phonebook, online meetings, and more. 
 
 
Benefits of ConferenceCaller:

<ul>
	<li>Users can enjoy crystal clear audio quality no matter where they are located in the world. Thanks to the use of cutting-edge technology, including HD sound and codecs that ensure high-quality transmission even over long distances.</li>
	<li>Provides users with an infinite amount of domestic and international channels so that they can join any number of calls at once without having them overlap or get cut off midstream. It also allows sharing of email documents, presentations, and more during meetings in real time.</li>
	<li>The platform helps in cutting down on your training costs. You can use this platform to train your clients, partners, employees, and more at the best price. Participants will not waste valuable time traveling for a few hours of training since they can join from anywhere.</li>
	<li>ConferenceCaller&rsquo;s security is one of the main reasons why people choose them over other types of conference calling services. Their strict compliance rates with government regulations ensure customer safety.</li>
	<li>Many busy professionals appreciate how easy it is to answer questions immediately without having to leave a meeting or office environment. Responding quickly during a live conference call allows participants to stay focused on what&#39;s important - the conversation!</li>
</ul>

 
 
​​​​​​​Currently, the platform is offering a free 100-minute trial to all users, with a pay-as-you-go plan, starting from just 7&cent;/ per minute. You can connect with up to 50 participants and host conference calls using local access from 20+ international countries.

Allows you to record and download all your audio conference calls on the go. 


Conference Call Recording

Features include phonebooks, mute, call logs, etc. 


Moderator Controls

Allows users to save contacts in groups for conferencing purposes. 


Group Dialing

Allows users to use any telephone like mobile, cellular, workplaces, etc. 


Multiple Phone Support

Offers fully automated conference call support - 24/7, 365 days. 


Automated Calls

Offers options like web dial-out, toll and toll-free dial-in access, and more. 


Multiple Connections

ConferenceCaller

Universal Calling is a UK-based leading wholesale service provider specialising in carrying voice & SMS traffic for the world’s leading telecom players. 

Universal Calling Inc. is a UK-based leading wholesaler and master distributor of prepaid telecommunications is known for its top-quality tier 1 carrier for all calls, complete online management system, and state-of-the-art fraud detection system. The range of products under its portfolio includes Conference Calls (a platform designed to host global meetings), Corporate Calling (an international calling service designed for corporates), and Interpreter (vendor&rsquo;s language translation service). 
 
Their meeting solution, Conference Calls, makes it possible for businesses to host small to large global meetings with up to 10,000 people, and comes with a host of advanced features like group dialing and in-call touchtone commands. The vendor claims that, unlike other traditional conferencing methods, using their platform can reduce operational costs by up to 90%. The brand makes similar claims for its corporate-designed advanced international calling solution, called Corporate Calling. Besides calling and meeting services, Universal Calling also provides on-demand interpretation between English and over 170 different languages like Hindi, Finnish, Mandarin, Portuguese, Russian, Vietnamese, Polish, and Swedish through its services-based websites including Interpreter and OneTrasnslator. 
 
Universal Calling custom voice solutions are suitable for businesses of all sizes, from startups to large enterprises. The brand has been offering premium online telecommunications resources for more than 23 years, so is a reliable player to trust and invest your money in. 
 
 
Benefits of Universal Calling:

<ul>
	<li>The platform&rsquo;s conference calling functionality makes it easy to host anywhere between 50 to 3000 participants by offering crystal clear conference call sound quality, and dial-in via toll-free and local numbers in 45+ countries.</li>
	<li>Universal Calling provides handy touchtone commands for recording conferences on the go and stores them too for later reference or for those who missed out on the sessions.</li>
	<li>The vendor has a special calling plan designed for corporations, which can help large-scale businesses to reduce their long-distance phone expenses by as much as 90%.</li>
	<li>Universal Calling&rsquo;s Corporate Calling solution features worldwide standard pricing of just 3.8&cent; per minute and comes with enterprise-grade features like real-time call history &amp; reporting, pinless dialing &amp; speed dial, instant signup along with unlimited sub-accounts support.</li>
	<li>The company, through its product Interpreter, provides certified, live interpreters for almost all international languages, which can be booked in less than 30 seconds right from the phone.</li>
</ul>

 
 
To know the exact pricing, one needs to check out the individual website of each product. The vendor offers a 30-day free trial on its conference calling solution.

Makes it easy to integrate all major credit cards and ATM/debit/EBT card processing. 


Point of Sale (POS)

Allows companies to start their own brands, unlocking additional avenues of residual cash. 


Private Label

Provides extraordinary sound quality & top-notch reliability to both domestic & international callers. 


Global Conference Call 

Makes it easy to activate a card or recharge a card by providing users with a universal PIN and access number. 


Recharge Services 

Offers customers the option to buy, recharge, or modify card details online. 


API Web Services

Offers electronic virtual calling cards to businesses having a monthly purchase volume of $500 or more. 


Calling Cards 

Universal Calling

Vast Conference is a diverse conferencing platform that offers crisp audio conferencing and online meeting capabilities (HD-video calling and screen sharing) to small businesses, solo entrepreneurs, and even large enterprise organizations.

Vast Conference specializes in offering conferencing solutions that achieve business goals, align teams faster, and build and nurture meaningful connections. The software comes packed with features like audio recording, web controls, screen sharing, international coverage, custom greeting, and operated assisted calls. 
 
Starting with its conferencing capabilities, the platform comes with a video conferencing module that supports up to 49 simultaneous HD video feeds and 250 viewers, bringing the power of video calls to one&rsquo;s online meetings. With its great audio conferencing services, businesses and individual can create fast, easy and unlimited conference calls with as many as 1,000 callers simultaneously. Vast Conference also supports live streaming of audio, video, or presentations while also providing hosting provision for professionally-managed, operator-led calls for complex and critical business events. 
 
And while Vast Conference&#39;s features &amp; pricing are mainly designed to appeal to small businesses and solo entrepreneurs, it&rsquo;s powerful enough to meet the needs of the largest enterprise organizations, which means businesses of all sizes can use install and deploy it. 
 
The software comes with native integration support for popular calendars including Google Calendar, and Microsoft Office Calendar. The platform also comes with out-of-box integration support for Single Sign-on tools platforms including Google SSO and Okta. 
 
Benefits of Vast Conference:

<ul>
	<li>Its web meeting portal comes with all the features you expect in an online meeting platform including recording provision, support for Phone or VoIP connection, instant messaging and file sharing options, as well as meeting personalization options.</li>
	<li>Features a great screen-sharing module that&rsquo;s simple, reliable, fast, and HD-supporting. The module also allows teams and individuals to stay on the same page by allowing for the escalation of email chains and phone calls to online meetings.</li>
	<li>Provides mobile app for both Andriod &amp; iOS platforms which makes it easy to schedule, join, host, and collaborate from a home office, remote location, or while traveling off-site.</li>
	<li>The software supports both local as well as toll-free conference call numbers in over 80+ countries, invoicing businesses for only toll-free conference minutes used each month rather than charging a fixed monthly cost per user.</li>
	<li>Vast Conference&rsquo;s extensive call management capabilities allow you to see who&rsquo;s on the call, send files and chat either one-on-one or with the complete group at once.</li>
</ul>

 
 
​​​​​​​Vast Conference is available in 4 different plans, with pricing starting at just $14.99 per month. No free version is available. A 14-day generous free trial can be availed though for all its plans.

Supports HD video conferencing, easy content sharing as well as mobile conferencing. 


Online Meeting 

Allows hosts to meet participants literally on the same page using real-time desktop sharing. 


Desktop Sharing

Allows participants to directly join a web conference from their browser without requiring any installations. 


No Downloads  

Let any meeting attendee instantly broadcast their content to everyone in the web meeting. 


Pass Presenter Rights

Allows businesses to host toll-free conference call lines that let callers join in without any involved costs. 


Toll-Free Call

Reservationless conferencing service allows attendees to join via a local access number/ a toll-free dial-in.


International Conference Call

Vast Conference

Features:​​​​​​​

<ul>
	<li>Unlimited Calls + Meetings</li>
	<li>Conference Call Line</li>
	<li>(52 Countries)</li>
	<li>Web Audio</li>
	<li>HD Video Conferencing</li>
	<li>Screen Sharing</li>
	<li>Pass Presenter &amp; Control</li>
	<li>Unlimited Cloud Recording - 1 GB / user</li>
	<li>Microsoft Outlook Integration</li>
	<li>Office 365 Integration</li>
	<li>Web Call Manager</li>
	<li>Dialpad Controls</li>
	<li>Online Account Management</li>
	<li>Hold Music Library</li>
	<li>Messaging &amp; File Transfer</li>
	<li>Detailed Reporting</li>
	<li>Customer Service 24/7</li>
	<li>No Install for Attendees</li>
</ul>

Essentials

Try 14 Days Free , Total Participants Supported: 10

Features:​​​​​​​

<ul>
	<li>Unlimited Calls + Meetings</li>
	<li>Conference Call Line</li>
	<li>(52 Countries)</li>
	<li>Web Audio</li>
	<li>HD Video Conferencing</li>
	<li>Screen Sharing</li>
	<li>Pass Presenter &amp; Control</li>
	<li>Unlimited Cloud Recording</li>
	<li>Microsoft Outlook Integration</li>
	<li>Office 365 Integration</li>
	<li>Web Call Manager</li>
	<li>Dialpad Controls</li>
	<li>Online Account Management</li>
	<li>Hold Music Library</li>
	<li>Messaging &amp; File Transfer</li>
	<li>Detailed Reporting</li>
	<li>Customer Service 24/7</li>
	<li>No Install for Attendees</li>
</ul>

Standard 

Try 14 Days Free , Total Participants Supported: 100

Professional

Try 14 Days Free, Total Participants Supported: 250

Features:​​​​​​​

<ul>
	<li>Unlimited Calls + Meetings</li>
	<li>Conference Call Line</li>
	<li>(52 Countries)</li>
	<li>Web Audio</li>
	<li>HD Video Conferencing</li>
	<li>Screen Sharing</li>
	<li>Pass Presenter &amp; Control</li>
	<li>Unlimited Cloud Recording</li>
	<li>1 GB / user</li>
	<li>Microsoft Outlook Integration</li>
	<li>Office 365 Integration</li>
	<li>Web Call Manager</li>
	<li>Dialpad Controls</li>
	<li>Online Account Management</li>
	<li>Hold Music Library</li>
	<li>Messaging &amp; File Transfer</li>
	<li>Detailed Reporting</li>
	<li>Customer Service 24/7</li>
	<li>No Install for Attendees</li>
</ul>

Total Participants Supported: 250+ , Custom Pricing


PowWowNow is a leading provider of free conference calls and contract-free video conferencing. The software helps you deliver these engaging events in no time as it requires no additional software downloads or plugins. 
 
The great part about the software is how its video call plan provides unlimited free UK voice calls for you and your guests. With PowWowNow&rsquo;s document annotations function, guests can doodle their feedback in real time. That means, searching to get the video conference info in PowWowNow is an effortless task. 
 
PowWowNow works for conducting business-related online meetings, and online events, as well as large-scale, interactive webinars. That&rsquo;s why it is suitable for all types of businesses from startups to big corporations looking for an online tailored meeting solution. The software integrates with Google Chrome, Microsoft Outlook, and Mozilla Firefox. 
 
Benefits of PowWowNow:

<ul>
	<li>PowWowNow offers several annotations and markup tools that make it easy to add notes, graphics, and videos during your chat sessions.</li>
	<li>You can share files with anyone in the world, regardless of their location or device. This makes it a great tool for collaboration and communication, whether you&#39;re working on a project together or simply need to share a document with someone else.</li>
	<li>Offers screen sharing so that you can see what is happening on another person&#39;s computer screen without having to be physically there.</li>
	<li>PowWowNow&#39;s live chat allows you to connect with customer support in real time and solve any issues that you might be experiencing.</li>
	<li>The platform offers excellent mobile apps for both Android &amp; iOS which make video conferencing easy and efficient by allowing you to attend or host conference calls with your team, clients, or customers from anywhere in the world.</li>
</ul>

 
 
​​​​​​​As mentioned on their website, PowWowNow&rsquo;s conferencing service has been discontinued, and its existing customer base has been given the option to move to a NEW upgraded Audio-Conferencing service with Premiere Global Services (PGi). The software used offers 4 plans including Lite, Pro, Enterprise, and a free forever plan. A 14-day free demo was available too.

Allows users to join meetings without creating an account. 


Guest Users 

Lets you quickly add new sessions or modify or delete existing ones. 


Meeting Scheduler 

Offers high-quality audio conferencing that allows businesses to easily connect with colleagues & clients. 


Audio Conferencing 

Lets you visualize data onscreen in real time, which makes it easy to communicate ideas visually. 


Virtual Whiteboards

Allows participants to view high-resolution videos with excellent clarity. 


HD Video Streaming

Makes it possible to record a complete conference session and review it later. 


Session Recording

PowWowNow


How helpful it is in organizing my work and I feel like it aids my career. 
I love everything except for a few glitches 
Helps with secure video call where I know my business info is safe 

PowWowNow is a Productivity, Audio Conferencing platform designed to help businesses grow. Know the PowWowNow features and it’s benefits. 

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