RealPage Alternatives & ReviewsUsed by 82% Professionals

RealPage Reviews

Free | Paid

4

/5

(Alternatives.Co rating)
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  • Windows
  • Large Enterprises
  • Small Businesses

RealPage is an incredibly powerful property management solution designed to help real estate owners and managers get the most out of their rental spaces. The software provides a comprehensive suite of features, including online payments, tenant screening, maintenance tracking, lease enforcement, and more. Its user-friendly design makes it easy to navigate and manage properties with ease.

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Alternatives.Co has rated
RealPage
4(179 Ratings)
Select Application
  • 3.8
  • 5
  • 4.1
G2
3.8
Top Comments by G2
Positive Comments
  • Jacky B.Director of Marketing and Information
    Review
    3.0

    RealPage is a huge company so they have all of your needs met within one software. They can do it all under their umbrella, from the back end to websites and marketing. Review collected by and hosted on G2.com.

  • Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)
    Review
    0.5

    I'm sure there are benefits to the property managers, but not at all for the end users. Review collected by and hosted on G2.com.

  • Tina B.Accountant
    Review
    4.0

    I like that we know what the industry is looking like and what we can expect over the near future in return. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Facilities ServicesSmall-Business(50 or fewer emp.)
    Review
    0.0

    It is evident in every interaction that they just do not care, they do not have time to talk to you. The first person looks over everything and says it's good. But then it goes to the actual person who makes that final decision (a person you can not talk to) and they do not bother to read all the provided information and they decline. I went through that 5 times with this company. You never get to work with the same person, each person declines for a different reason. Training is not standardized. There is also a communication barrier because they are located in another country. The 6th time I had my insurance agent on the phone with me and refused to get off the phone till it was approved. My insurance agent had them refer back to the original email that had all their requested information and they approved it. On that particular phone call, I was on the phone with them for about 45 minutes (including hold time). This is our 3rd year with RealPage and it has gotten worse each year even though our Insurance has not changed at all. Other companies that provide this same service are much easier to work with. Review collected by and hosted on G2.com.

  • Verified User in Real EstateMid-Market(51-1000 emp.)
    Review
    0.5

    I do not like the layout, it is an eyesore and not very intuitive. Review collected by and hosted on G2.com.

  • Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)
    Review
    0.5

    Signing a lease on the realpage has been the most incredibly frustrating experience. It continually times out, requires multiple refreshes. I've had to have the the property management office re-send me links because the auth token would expire due to my continual refreshes to just complete the document. The images for signatures would not load. Pages took forever to load on the screen, sometimes showing up in duplicates. I've had to try signing my lease multiple times, and still might require me to go into the office to finalize. Review collected by and hosted on G2.com.

Capterra
4.1
Top Comments by Capterra
Comments
  • Mark D.GM
    Review
    1.0

    Overall: I feel like I hitched my wagon to a 2 legged-mule. The sales team has no ethics. We were flat lied to. We were told training was FREE only to find out we had to pay $150 an hour for training that turned out to be factually incorrect (thus, all the corrections we had to make, as mentioned above). For a software package that has an accounting function built in, it is in no way intuitive as to how to pull data (i.e. Balance Sheet and Income Statement). Customer service is like leaving a baby in the woods. I will say they do get back to you, but with very little helpful advice on how to fix things. These people care about one thing, and it sure as hell isn't having a satisfied customer. They represent everything that is wrong in business, that lack ethics, they lack character, and they should be absolutely ashamed of what they do and how they do it.

  • Sarah M.Property Manager
    Review
    5.0

    Overall: I would like to see if there were other ways of searching for someone by using other "descriptions". At this time, there is by name, plate #, social #, and phone #. I would also like there to be a feature that you could add in a gate card number or a key faub number.

  • connie C.VP Of operations
    Review
    5.0

    Overall: Use Rent Roll when it was DOS based, fought my company for 10 years! to get the software, due to continued issues had to change to new software after 5 years and take the entire company through new software set up and training!

  • Verified ReviewerVerified LinkedIn UserCommercial Property Manager
    Review
    3.0

    Overall: The price has increased so much over the past two years without much changes in the programs capabilities on the commercial side or reporting side. I am not happy with the increases as they seem excessive.

  • Leslie G.Assoc Regional Property Manager
    Review
    5.0

    Overall: If you are looking for a great software for conventional or affordable, Onesite is the way to go! Highly recommend this software. I have used it for almost 10 years and couldn't be happier

  • Daniel W.President
    Review
    4.0

    Overall: The Cost / Benefit equation has worked out well.