Thirdlane Connect Alternatives & ReviewsUsed by 83% Professionals

Thirdlane Connect Overview

Paid

3.5

/5

(Alternatives.Co rating)
  • Linux
  • Windows

Meet Thirdlane Connect - the world's most advanced customer communication and team collaboration software. It gives you access to all your customer data in one place, making it easy for you to stay connected with them and understand their needs.

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About Thirdlane Connect

Thirdlane Connect Features

  • Thirdlane Connect FeaturesWebhooks : Slack-compatible Webhooks allow receiving messages and notifications from other applications.
  • Thirdlane Connect FeaturesContact Management : Allows managing contacts in Google, Office 365, Salesforce, Sugar CRM, Zoho, and Zendesk.
  • Thirdlane Connect FeaturesCaller ID : Connect’s office extension and caller ID allow you to make and receive calls from anywhere.
  • Thirdlane Connect FeaturesConference Support : Quickly configure and effortlessly manage both voice and video conferences.
  • Thirdlane Connect FeaturesEasy Switching : Allows for easy switching between Thirdlane Connect and your office desk phone.
  • Thirdlane Connect FeaturesWide Compatibility : Works across web browsers, iPhone, Android, Windows, Linux, and Mac devices.

Thirdlane Connect Competitors

Thirdlane Connect Ratings and ReviewsThirdlane Connect Ratings and Reviews

Alternatives.Co has rated
Thirdlane Connect as 4.3

4.3

/5

  • G2
    4.5
  • Capterra
    4.2
Top Reviews
  • Mark M.President and Founder

    5.0

    /5

    We have been working with Thirdlane and their staff since 2008. Their product has evolved nicely over the years and allows us to put a high quality service offering in front of our customers. We are very happy with Thirdlane.
    A consistent and easy to deploy software platform that works great for our customers. Professional user portal that gives the end users an intuitive tool to manage their own call routing, voicemail, and sending of faxes. Easy for our support team to view end user accounts and phone registration. I love that special calling scripts can be added at any time and allow us to meet most of our customer's crazy expectations
    not too many cons

  • Ali H.Frontend Developer

    4.5

    /5

    What I like the best about Thirdlane Connect is that it is not just a video conferencing tool to connect with your team but it also works as a CRM and that is what gives it an edge over its competitors. The chat, video call/conferencing is very smooth, never had an issue with this. I don't really dislike anything about it, however; what I feel that this application is lacking is the "self-explanatory" part. At first, it is very hard to hard to understand where to go to perform certain tasks. Connecting with my team virtually and getting and being able to share screens with them.