Ender Turing

Hyro AI

Dialfire

CallRail

NICE CX

Freshdesk is a leading cloud-based customer service software that saves time with its automation features, offers advanced data security, and empowers businesses with insightful custom reports. Its intuitive interface and all-in-one dashboard streamline support operations, while the AI-powered chatbot and intelligent ticket assignment ensure efficient customer issue resolution. With this tool, businesses can deliver exceptional customer support, driving loyalty and satisfaction.

Freshdesk Alternatives and Competitors. Best Alternatives for Freshdesk are Genesys, Qualtrics, Convoso, Contacto, & Bright Pattern

Freshdesk Alternatives & Competitors - Aug 2024

Freshdesk is a cutting-edge cloud-based customer service software that is designed to revolutionize the way businesses of all sizes interact with their clientele. This innovative solution, developed by Freshworks, forms an integral part of their comprehensive suite of business software, enabling seamless customer engagement and support operations. By harnessing this tool&rsquo;s power, businesses efficiently cater to their customers through multiple channels, including phone, email, chat, and social media, presenting a unified support ecosystem.

When we talk about its major offerings, Freshdesk empowers organizations to effortlessly manage incoming tickets, ensuring no customer query is left unaddressed. The software streamlines workflow processes, significantly reducing the risk of human errors and enhancing overall efficiency. In an ever-collaborative work environment, it becomes a reliable ally, facilitating seamless team collaboration to tackle even the most complex customer issues with ease.

Perhaps the most remarkable aspect of this tool lies in its intelligent utilization of advanced AI and ML technologies. These cutting-edge capabilities enable users to swiftly resolve customer issues, resulting in heightened customer satisfaction. Plus, Freshdesk offers businesses the flexibility to tailor their support services according to their unique requirements, catering to diverse needs with precision.

What Features Set Freshdesk Apart from Other Tools?

Freshdesk comes with a wide variety of key features that are highly optimized and allow businesses to improve their overall customer experience by a big margin. Some of these features are:

<ul>
	<li>Ticketing</li>
</ul>

Freshdesk&rsquo;s ticketing system encompasses a diverse array of functionalities, including agent collision detection, SLA management, and a ticket field suggester, streamlining customer query resolution. Plus, the thank-you detector and custom ticket status enhance customer interactions while saving time.

<ul>
	<li>Collaboration</li>
</ul>

The collaborative capabilities of Freshdesk are second to none, with shared ownership and linked tickets promoting effective teamwork. The parent-child ticketing system allows for a comprehensive view of related issues, facilitating quicker problem-solving. This collaborative edge sets it apart from its competitors.

<ul>
	<li>Omnichannel</li>
</ul>

In today&#39;s interconnected world, Freshdesk&#39;s omnichannel support shines, catering to customer communication through multiple channels. From emails and phone calls to chat, social media, and even WhatsApp, it ensures no query goes unanswered, enhancing the overall customer experience.

<ul>
	<li>Automation</li>
</ul>

Automation takes center stage in Freshdesk, optimizing support workflows with ticket dispatch, intelligent assignment, time and event-triggered automation, and automatic email notifications. The innovative Omniroute feature adds to its allure, making it a top-notch choice for businesses seeking efficiency and cutting-edge automation tools.

Benefits of Freshdesk

<ul>
	<li>Time-Saving Automation: Comes with various automation features to streamline support tasks which reduce manual efforts and response times, leading to enhanced productivity.</li>
	<li>Insightful Custom Reports: Offers custom reports to help businesses gain valuable insights into customer interactions, enabling data-driven decision-making for improved performance.</li>
	<li>Advanced Data Security: Ensures top-notch data security to safeguard sensitive customer information and provide peace of mind to businesses and their clients.</li>
	<li>Intuitive Interface: The user-friendly interface of this tool makes navigation effortless, empowering agents to focus on customer needs without the burden of a complex system.</li>
	<li>All-in-One Dashboard: Comes with a centralized dashboard that offers a comprehensive view of support activities, promoting better task management and efficient ticket resolution.</li>
</ul>

Freshdesk offers a 21-day free trial period that allows users to try its services for free. Apart from this trial period, it also offers multiple paid plans whose pricing starts from ₹999/month. When it comes to integration support, users can make use of services/apps, like WhatsApp, Slack, Salesforce, etc.

Automates customer conversations with smart and friendly bots for a better overall experience.

Freddy AI Chatbot

Keeps customers and agents updated on ticket status and actions.

Automatic Email Notification

Defines and tracks service level agreements for different customers and priorities.

SLA Management

Measures the effectiveness and feedback of users’ knowledge base articles.

Solution Article Analytics

Collects relevant information from customers based on their issues and requests.

Custom Ticket Forms

Assigns tickets to the right agents based on their skills, workload, and availability

Intelligent Ticket Assignment

monetization

Free

organizationtypes

Large Enterprises

platforms

Linux

Paid

Small Businesses

Windows

Freshdesk

<ul>
	<li>Integrated ticketing across email and social</li>
	<li>Knowledge Base</li>
	<li>Ticket Dispatch </li>
	<li>Ticket Trend Report </li>
	<li>Out-of-the-box analytics and reporting</li>
	<li>Choose your data center location</li>
	<li>Team collaboration</li>
	<li>24x7 email support</li>
</ul>

Free features, plus

<ul>
	<li> Automation</li>
	<li>1000+ marketplace apps</li>
	<li>Collision Detection </li>
	<li>In-depth helpdesk report</li>
	<li>Custom Email Server</li>
	<li>SLA management &amp; business hours</li>
	<li>Custom Ticket Views</li>
	<li>Easily track time spent by agents on tickets</li>
	<li>Custom ticket fields &amp; status</li>
	<li>Custom SSL</li>
	<li>24x5 phone support</li>
	<li>Free features, plus</li>
	<li>Automation </li>
	<li>1000+ marketplace apps</li>
	<li>Collision Detection </li>
	<li>Custom ticket fields &amp; status</li>
	<li>Easily track time spent by agents on tickets</li>
	<li>In-depth helpdesk report</li>
	<li>Custom Email Server</li>
	<li>SLA management &amp; business hours</li>
	<li>Custom Ticket Views</li>
	<li>Custom SSL</li>
	<li>24x5 phone support</li>
</ul>

Free features, plus

<ul>
	<li> Automation</li>
	<li>1000+ marketplace apps</li>
	<li>Collision Detection</li>
	<li>In-depth helpdesk report</li>
	<li>Custom Email Server</li>
	<li>SLA management &amp; business hours</li>
	<li>Custom Ticket Views</li>
	<li>Easily track time spent by agents on tickets</li>
	<li>Custom ticket fields &amp; status</li>
	<li>Custom SSL</li>
	<li>24x5 phone support</li>
</ul>

Growth

Growth features, plus

<ul>
	<li>&nbsp;Multiple products</li>
	<li>Round-robin routing</li>
	<li>Includes up to 5000 Collaborators</li>
	<li>Custom Roles</li>
	<li>Custom Reports and Dashboards</li>
	<li>Custom objects</li>
	<li>Segment customers for personalized support</li>
	<li>Canned forms</li>
	<li>Customer journey</li>
	<li>Manage versions in knowledge base</li>
	<li>Community forums&nbsp;</li>
	<li>Extendable API Limits</li>
	<li>CSAT surveys &amp; reports</li>
	<li>SLA reminder &amp; escalation</li>
	<li>Multiple SLA policies &amp; business hours</li>
	<li>Multilingual knowledge base</li>
	<li>Average Handling Time (AHT)</li>
	<li>Report Sharing</li>
	<li>Custom apps</li>
	<li>Custom Metrics</li>
</ul>

Growth features, plus

<ul>
	<li>&nbsp;Multiple products</li>
	<li>Round-robin routing&nbsp;</li>
	<li>Includes up to 5000 Collaborators&nbsp;</li>
	<li>Custom Reports and Dashboards</li>
	<li>Custom Roles</li>
	<li>Custom objects</li>
	<li>Segment customers for personalized support</li>
	<li>Canned forms</li>
	<li>Customer journey</li>
	<li>Extendable API Limits</li>
	<li>Manage versions in knowledge base</li>
	<li>Community forums</li>
	<li>CSAT surveys &amp; reports</li>
	<li>Custom Metrics</li>
	<li>SLA reminder &amp; escalation</li>
	<li>Multiple SLA policies &amp; business hours</li>
	<li>Multilingual knowledge base</li>
	<li>Average Handling Time (AHT)</li>
	<li>Custom apps</li>
	<li>Report Sharing</li>
</ul>

Pro features, plus

<ul>
	<li>&nbsp;Assist bot&nbsp; (FREDDY)</li>
	<li>Auto-triage&nbsp; (FREDDY)</li>
	<li>Article suggester&nbsp; (FREDDY)</li>
	<li>Email bot&nbsp; (FREDDY)</li>
	<li>Unlimited products</li>
	<li>Canned response suggester&nbsp; (FREDDY)</li>
	<li>Sandbox&nbsp;</li>
	<li>Audit log</li>
	<li>Easily manage agent shifts across time zones</li>
	<li>Skill-based routing</li>
	<li>IP range restriction</li>
	<li>Flexible knowledge base hierarchy</li>
	<li>Knowledge base approval workflow&nbsp;</li>
</ul>

Pro features, plus

<ul>
	<li>&nbsp;Assist bot&nbsp; (FREDDY)</li>
	<li>Auto-triage&nbsp; (FREDDY)</li>
	<li>Email bot&nbsp; (FREDDY)</li>
	<li>Article suggester&nbsp; (FREDDY)</li>
	<li>Unlimited products</li>
	<li>Canned response suggester&nbsp; (FREDDY)</li>
	<li>Easily manage agent shifts across time zones</li>
	<li>Sandbox</li>
	<li>Audit log</li>
	<li>Skill-based routing</li>
	<li>Flexible knowledge base hierarchy</li>
	<li>Knowledge base approval workflow&nbsp;</li>
	<li>IP range restriction</li>
</ul>

Enterprise

Freshdesk Pricing: Basic & Enterprise Plans For Small, Medium and Large Businesses Billed Monthly & Yearly. Compare the cost with top Freshdesk Alternatives

Freshdesk Pricing and Packages For 2024

Freshdesk is one of the highly rated software from Customer Support category. Know the best features of Freshdesk that are rated by the highest no. of users.

Freshdesk Reviews and Ratings - Aug 2024

Freshdesk is a Customer Support, Contact Center platform designed to help businesses grow. Know the Freshdesk features and it’s benefits

About Freshdesk - Overview and Features

Bright Pattern offers AI-powered omnichannel content center software for seamless, high-uptime operations. Regular software upgrades reduce maintenance costs, and automated conversations with voice and SMS support improve customer interactions. Intelligent agent assistance and sentiment analysis provide valuable insights for exceptional customer experiences. With a drag-and-drop report builder and unified omnichannel reporting, businesses can efficiently manage customer communications.

Bright Pattern Alternatives and Competitors. Best Alternatives for Bright Pattern are Qualtrics, Genesys, Eleveo, Talkdesk, & Freshdesk

Bright Pattern Alternatives & Competitors - Aug 2024

Bright Pattern is an AI-powered omnichannel content center software that stands as a reliable solution for handling a heavy volume of customer communications inbound and driving business growth. Simplifying customer communication management, this platform empowers businesses to offer high-quality interactions. Founded in 2010 and headquartered in California, USA, this software has earned its reputation across diverse industries like BPO, healthcare, insurance, retail, travel and hospitality, financial services, and education.

Capabilities of Bright Pattern

This cloud-based call center software eliminates maintenance and software upgrade concerns, making it a preferred choice for businesses seeking hassle-free solutions. Bright Pattern&rsquo;s Enterprise-Class capabilities cater to companies of all sizes, ensuring seamless tech updates and robust security measures while remaining customizable and scalable.

Building upon its strengths, Bright Pattern&#39;s Workflow and Customer Journey Builder provide even more flexibility and engagement options. Users can effortlessly configure customizable workflows and leverage the power of omnichannel support and point-and-click widgets for workflow automation. Plus, SMS and Email scenarios, along with automated outbound notifications, enrich the customer journey.

Inbound and Outbound capabilities take center stage, optimizing call distribution and identified contact routing. Answering machine detection, predictive dialer, and skills-based routing enhance call efficiency, offering a streamlined experience for both agents and customers.

Additional Offerings of Bright Pattern

The feature-rich Bright Pattern doesn&#39;t stop there. It also boasts omnichannel conversations, quality management, and reporting, along with offering remote agents and mobile agent desktops. Businesses can take customer interactions to the next level by leveraging AI and bot technology. Plus, compliance measures like HIPAA, GDPR, SOC 2, and PCI provide peace of mind for companies operating in regulated industries, making it the ultimate choice for their customer communication needs.

Benefits of Bright Pattern

<ul>
	<li>High Uptime: Ensures high uptime to offer uninterrupted customer service and continuous connectivity for efficient operations.</li>
	<li>Regular Software Upgrades: Businesses can stay up-to-date with regular software upgrades and access the latest features and enhancements to foster innovation,</li>
	<li>Fewer Maintenance Costs: With its cloud-based system, this software minimizes maintenance costs, saving businesses from extensive hardware upkeep expenses.</li>
	<li>Automated Conversations for Efficiency: Streamlines customer interactions through automated conversations to deliver swift and accurate responses across multiple channels.</li>
	<li>Voice and SMS Support: The platform&#39;s voice and SMS support expand outreach capabilities, which enables businesses to engage effectively with their customers.</li>
</ul>

Bright Pattern does not offer any free trial period, but it comes with different paid plans. Interested users can contact the sales team to get the pricing details. When it comes to its integration support, users can make use of services like Hubspot, Zendesk, Salesforce, etc.

Effortlessly synchronizes data across platforms for real-time information accessibility to boost productivity.

Seamless Data Syncing

Empowers agents with smart tools for exceptional customer experiences and optimized performance.

Intelligent Agent Assistance

Businesses can gain valuable insights through sentiment analysis, tailoring interactions based on emotions.

Sentiment Analysis

Easily creates comprehensive reports with a user-friendly drag-and-drop interface.

Drag and Drop Report Builder

Users can access centralized reporting for all interactions and gain a holistic view of communications.

Unified Omnichannel Reporting

Seamlessly integrates with popular messenger apps, expanding communication channels for customers.

Messenger App Support

Bright Pattern

<ul>
	<li>Inbound Voice (IVR, ACD)</li>
	<li>Includes CRM Integration</li>
	<li>Outbound Voice (5 dialing modes)</li>
</ul>

Call Center Standard

<ul>
	<li>SMS / MMS Campaigns</li>
	<li>SMS / MMS</li>
	<li>Web Chat</li>
	<li>Email</li>
	<li>Video Chat</li>
	<li>Social Messengers</li>
</ul>

Digital CX

Call Center Standard and Digital CX features, plus​​​​​​​

<ul>
	<li>Inbound Voice (IVR, ACD)</li>
	<li>Web Chat</li>
	<li>Video Chat</li>
	<li>Email</li>
	<li>Outbound Voice (5 dialing modes)</li>
	<li>Includes CRM Integration</li>
	<li>SMS / MMS</li>
	<li>SMS / MMS Campaigns</li>
	<li>Social Messengers</li>
</ul>

Call Center Standard and Digital CX features, plus​​​​​​​

<ul>
	<li>Inbound Voice (IVR, ACD)</li>
	<li>Web Chat</li>
	<li>Video Chat</li>
	<li>Email</li>
	<li>Outbound Voice (5 dialing modes)</li>
	<li>Includes CRM Integration</li>
	<li>SMS / MMS</li>
	<li>SMS / MMS Campaigns</li>
	<li>Social Messengers</li>
</ul>

Omnichannel CX

Bright Pattern Pricing: Basic & Enterprise Plans For Small, Medium and Large Businesses Billed Monthly & Yearly. Compare the cost with top Bright Pattern Alternatives

Bright Pattern Pricing and Packages For 2024

Bright Pattern is one of the highly rated software from Customer Support category. Know the best features of Bright Pattern that are rated by the highest no. of users.

Bright Pattern Reviews and Ratings - Aug 2024

Bright Pattern is a Customer Support, Contact Center platform designed to help businesses grow. Know the Bright Pattern features and it’s benefits

About Bright Pattern - Overview and Features

CloudTalk is an AI-powered call center tool that enables businesses to connect effortlessly with their customers, elevating customer satisfaction. Tailored for sales and customer service teams, this VoIP business calling solution offers a plethora of features and seamless integrations with CRMs and helpdesk tools. By centralizing and processing all calling data, CloudTalk empowers businesses to customize their customer experience to precise specifications. With over 70 powerful features at its disposal, CloudTalk is a comprehensive solution that enhances communication and ensures a personalized and efficient approach to customer interactions.

CloudTalk Alternatives and Competitors. Best Alternatives for CloudTalk are Sprinklr, NICE CX, Five9, Voximplant, & Hyro AI

CloudTalk Alternatives & Competitors - Aug 2024

CloudTalk is a cloud-based customer support and call center solution designed to streamline and transform the customer experience, ultimately fostering lasting relationships between businesses and their clientele. Founded in 2018 by Martin Malych and Viktor Vanek, CloudTalk has rapidly evolved from a simple click-to-call widget into a comprehensive, all-in-one, modern cloud communication software that caters to sales and customer service teams worldwide.

This tool leverages Voice over Internet Protocol (VoIP) technology, enabling seamless and cost-effective communication for businesses. By automating workflows, CloudTalk empowers teams to optimize performance and increase calling efficiency, freeing up valuable time and resources for more meaningful customer interactions

Another notable aspect of CloudTalk is its Data and Analytics functionality, which grants businesses access to essential customer data and call history before the conversation even begins. This invaluable insight allows agents to personalize interactions, anticipate customer needs, and provide a more tailored experience, fostering greater customer satisfaction and loyalty.

What else

In addition to its comprehensive analytics, CloudTalk offers a robust skill-based call routing feature is yet another powerful asset, ensuring that incoming calls are intelligently directed to the most suitable agent based on their expertise and skills. This intelligent routing results in quicker resolutions and higher customer satisfaction, enhancing the overall customer experience.

Additionally, this tool also provides a call tagging feature that allows users to label each call with custom tags. This labeling system facilitates easy categorization and sorting of calls, enabling teams to quickly identify the type of call and gain valuable insights for future improvements. Overall, CloudTalk stands as a cutting-edge customer support and call center tool that empowers businesses to deliver exceptional customer experiences.

Key highlights that make CloudTalk different from other competitors

<ul>
	<li>Call Queuing: This enables businesses to efficiently route incoming calls based on predefined rules. The system automatically organizes calls into queues and directs them to the next available agent, ensuring timely and effective customer support. Additionally, callers can be redirected to pre-recorded messages, enhancing customer experience during peak call times.</li>
	<li>Automatic Outbound Caller ID: With this functionality businesses can set caller IDs based on the call destination country. This means that international calls appear as local calls to customers abroad, enhancing the likelihood of engagement and ensuring a seamless customer experience.</li>
	<li>Click to Call: Businesses can initiate calls directly from their internet browsers, using clickable phone numbers. Moreover, the tool automatically scans websites for phone numbers and converts them into clickable formats, streamlining the calling process and improving efficiency.</li>
	<li>Custom Reporting: Enables businesses to generate personalized reports based on filtered statistics for inbound, outbound, and missed calls. These reports provide valuable insights into agent performance, call data, and customer interactions, facilitating data-driven decision-making.</li>
	<li>Online User Management: This simplifies the process of managing agents within the call center. Administrators can easily add new agents, modify their details, and remove agents who are no longer part of the team, ensuring a streamlined and up-to-date workforce.</li>
</ul>

Benefits of CloudTalk

<ul>
	<li>CloudTalk Go Mobile App: The mobile app is available for both iOS and Android devices, allowing agents to stay connected and manage calls on the go.</li>
	<li>Dashboard: The user-friendly dashboard enables quick and seamless setup of the contact center from any web browser. Integration with existing tools is effortless, allowing easy management of numbers, agents, call routings, and other intelligent features in one central location</li>
	<li>Toll-Free Numbers: It provides toll-free call center numbers, offering customers the convenience of free or low-cost calls. It also offers green numbers or blue numbers to expand market presence without financial barriers</li>
	<li>Fax to Email: Allows businesses to receive fax messages conveniently in the form of emails, eliminating the need for traditional fax machines.</li>
	<li>3-Way Calling: Enables agents to include a third party, such as a supervisor or expert, in a conversation to provide assistance or support during customer interactions.</li>
</ul>

With regards to pricing, CloudTalk offers 4 paid subscription plans such as Starter, Essential, Expert, and Custom. However, there is no free plan, but this tool offers a 14-day free trial with no hidden fee. Newbies or interested users can opt for the free trial to understand the tool before paying for subscription. Moreover, users can also reach out to its customer support for any assistance and queries.

CloudTalk integrates with a number of third-party applications such as Hubspot, Zendesk, Intercom, Gong, Pipedrive, Salesforce, Zapier, Zendesk sell, and more.

Allows businesses to receive and reply to messages from customers via WhatsApp.

WhatsApp Inbound Message

Users can customize greetings and music for callers, enhancing the overall customer experience.

Personalized Greetings and Music

This allows businesses to transfer existing phone numbers to CloudTalk without disruption.

Number Porting

Allows businesses to radically cut down your call center’s wait times by routing incoming calls to the first available agent.

Auto Answer

Users can add call notes to customer interactions, facilitating better information sharing and seamless follow-ups.

Call Notes

Seamlessly converts voice conversations into written text, enabling easy transcription and analysis of call content.

Speech to Text

CloudTalk

<ul>
	<li>Unlimited inbound &amp; intracompany calls</li>
	<li>Click to call</li>
	<li>Automated call distribution</li>
	<li>Mobile app</li>
	<li>Unlimited call queuing</li>
	<li>(160+ countries)</li>
	<li>International numbers</li>
</ul>

Starter

<ul>
	<li>All Starter features, plus&hellip;</li>
	<li>Real-time client dashboard</li>
	<li>Advanced analytics with unlimited history</li>
	<li>Integrations to other systems</li>
	<li>Open API</li>
	<li>Skill-based routing</li>
	<li>SMS / Text messages</li>
	<li>Smart queueing</li>
	<li>Workflow Automation</li>
</ul>

Essential

<ul>
	<li>All Essential features, plus&hellip;</li>
	<li>Salesforce integration</li>
	<li>Call Monitoring (Call Barging, Call Whispering)</li>
	<li>Power Dialer, Smart Dialer</li>
	<li>Wallboards</li>
	<li>Single Sign-On (SSO)</li>
	<li>Speech to text</li>
	<li>SQL Exporter</li>
	<li>Unlimited concurrent calls</li>
</ul>

Expert

<ul>
	<li>All Expert features, plus&hellip;</li>
	<li>Custom onboarding</li>
	<li>Unlimited outbound calls (Flat rates)</li>
	<li>Developer support</li>
	<li>Enterprise-level security</li>
	<li>Custom reporting</li>
	<li>SLA</li>
</ul>

Custom

CloudTalk Pricing: Basic & Enterprise Plans For Small, Medium and Large Businesses Billed Monthly & Yearly. Compare the cost with top CloudTalk Alternatives Free Trail Available

CloudTalk Pricing and Packages For 2024

CloudTalk is one of the highly rated software from Artificial Intelligence category. Know the best features of CloudTalk that are rated by the highest no. of users.

CloudTalk Reviews and Ratings - Aug 2024

CloudTalk is a Artificial Intelligence, Call Center Automation platform designed to help businesses grow. Know the CloudTalk features and it’s benefits

About CloudTalk - Overview and Features

Talkdesk is a cloud-based customer experience platform powered by AI. It offers self-service authentication, global coverage, real-time dashboards, and compliance with data security regulations. With flexible deployment options and employee collaboration, this platform optimizes contact center operations, enhances customer experiences, and provides actionable insights for businesses.

Talkdesk Alternatives and Competitors. Best Alternatives for Talkdesk are Qualtrics, Convoso, Contacto, Freshdesk, & Genesys

Talkdesk Alternatives & Competitors - Aug 2024

Talkdesk is an AI-powered cloud-based customer experience platform that provides a comprehensive suite of contact center solutions for businesses across various industries. Founded in 2011 by Tiago Paiva, this platform has established its headquarters in San Francisco, USA. With its advanced AI models and algorithms, this platform enables businesses to enhance customer experience by automating different aspects of their operations. Its capabilities extend to its Talkdesk CX Cloud platform, which offers a range of AI applications such as customer self-service, fraud mitigation, and agent empowerment.

When it comes to self-service experience, Talkdesk helps businesses offer 24/7 customer service through virtual agents that utilize NLU with multiple language support. These virtual agents can be personalized according to specific requirements, ensuring that businesses can deliver tailored self-service experiences. Building on the self-service aspect, it also excels in providing omnichannel engagement capabilities. Through voice engagement, digital engagement, and proactive outbound engagement features, businesses can seamlessly connect with their customers across multiple channels.

In addition to self-service and omnichannel engagement, Talkdesk places a strong emphasis on enabling effective employee collaboration. By offering a modern cloud business phone system and integrating it with popular collaboration tools like Microsoft Teams, Zoom, and Slack, it ensures smooth communication and collaboration among employees. This collaborative environment enables teams to work together seamlessly, ultimately leading to exceptional customer experiences.

Along with seamless integrations, Talkdesk stands out from its competitors with its extensive feature set, including over 100 AppConnect solutions in the marketplace, more than 70 pre-built integrations, and flexible deployment options. These features allow businesses to customize and integrate this platform into their existing workflows, enhancing their overall customer service capabilities.

With its AI-powered capabilities, comprehensive suite of solutions, and commitment to enhancing customer experience, Talkdesk has established itself as a leading player in the customer experience platform market. Businesses across various industries can rely on it to automate processes, provide exceptional self-service experiences, enable seamless omnichannel engagement, foster effective employee collaboration, and benefit from its rich feature set.

Benefits of Talkdesk

<ul>
	<li>Enhanced Customer Experience: Empowers businesses to offer efficient self-service authentication that allows customers to access information and resolve queries quickly and conveniently.</li>
	<li>Reliable Service: With its Uptime SLA, businesses can rely on a stable and uninterrupted customer experience platform to ensure minimal downtime and maximum availability.</li>
	<li>Global Reach: Provides true global coverage, operating in over 160 countries, enabling businesses to connect with customers worldwide and deliver exceptional service on a global scale.</li>
	<li>Actionable Insights: Through real-time dashboards, this platform equips businesses with valuable insights into their contact center operations to enable data-driven decision-making and improved performance.</li>
	<li>Data Security and Compliance: Prioritizes data protection and regulatory compliance, adhering to industry standards such as HIPAA and GDPR, ensuring the security and privacy of customer information.</li>
</ul>

Talkdesk does not offer any free trial period; however, interested users can opt for its paid plans which start from $75/user/month. When it comes to its integration support, users can make use of services like Slack, HubSpot, Zendesk, etc.

Fosters teamwork and communication through its employee collaboration features.

Collaborative Environment

Offers valuable analytics in real-time for data-driven decision-making and performance improvement.

Real-time Insights

Comes with a comprehensive all-in-one dashboard to monitor and manage contact center operations.

Unified Dashboard

Compares performance against industry standards to identify areas for enhancement.

Industry Benchmarks

Users can utilize its data APIs to connect with other systems for streamlined workflows.

Seamless Integrations

Choose from versatile deployment options that adapt to users’ business requirements.

Flexible Deployment

Talkdesk

<ul>
	<li>Voice Engagement</li>
	<li>Studio Functions</li>
	<li>Studio &amp; Routing</li>
	<li>Customer Experience Analytics Starter</li>
	<li>Al Trainer</li>
	<li>Agent Assist Starter</li>
	<li>Connections</li>
	<li>Guardian Starter</li>
	<li>API Access</li>
	<li>Real-time Dashboards (Live)</li>
	<li>Knowledge Management</li>
	<li>Business Intelligence (Explore)</li>
	<li>Virtual Agent</li>
	<li>Automation Designer</li>
	<li>Workspace Designer</li>
	<li>60+ out-of-the-box integrations</li>
	<li>80+ AppConnect marketplace</li>
</ul>

CX Cloud Essentials

CX Cloud Essentials features, plus

<ul>
	<li>Digital Engagement (3 channels)</li>
	<li>Screen Recording</li>
	<li>Quality Management</li>
	<li>Feedback</li>
	<li>Conversations Mobile App</li>
	<li>Automated Notifications</li>
</ul>

CX Cloud Elevate

CX Cloud Elevate features, plus

<ul>
	<li>Custom Reporting with Live &amp; Explore</li>
	<li>Performance Management</li>
	<li>Guardian 
	&nbsp;</li>
</ul>

Pick Any 1 Add-On Package From Four Options:

<ul>
	<li>Customer Experience Analytics</li>
	<li>Agent Assist</li>
	<li>Workforce Management</li>
	<li>Proactive Outbound Engagement</li>
</ul>

CX Cloud Elite

Talkdesk Pricing: Basic & Enterprise Plans For Small, Medium and Large Businesses Billed Monthly & Yearly. Compare the cost with top Talkdesk Alternatives

Talkdesk Pricing and Packages For 2024

Talkdesk is one of the highly rated software from Customer Support category. Know the best features of Talkdesk that are rated by the highest no. of users.

Talkdesk Reviews and Ratings - Aug 2024

Talkdesk is a Customer Support, Contact Center platform designed to help businesses grow. Know the Talkdesk features and it’s benefits

About Talkdesk - Overview and Features

Eleveo is an advanced AI-powered contact center optimization tool designed to streamline operations, simplify complexity, and reduce service interruptions. With its versatile, user-friendly, and secure software, businesses can efficiently record and manage various contact center interactions, such as service requests, outbound sales, and financial or healthcare transactions. Eleveo caters to privacy and regulatory requirements, providing solutions for secure data handling and compliance. Additionally, the tool captures valuable customer experience insights, empowering businesses to enhance service quality and deliver exceptional customer interactions. With its scalable capabilities, Eleveo proves to be an indispensable asset for contact centers seeking to optimize performance and ensure regulatory compliance.

Eleveo Alternatives and Competitors. Best Alternatives for Eleveo are Ender Turing, Medallia, Hyro AI, Sprinklr, & Avaya

Eleveo Alternatives & Competitors - Aug 2024

Eleveo is a cutting-edge AI-powered call center and workforce optimization tool that revolutionizes contact center operations, simplifying complexity and streamlining processes to enhance overall performance. With a reliable host that can be seamlessly deployed in the cloud, on-premises, or in a hybrid environment, Eleveo offers unparalleled flexibility and scalability, providing businesses with a powerful solution for their contact center needs.

One remarkable aspect that sets Eleveo apart is its emphasis on user-friendliness. Unlike traditional tools that often require a dedicated team of experts for setup and management, Eleveo stands out with its user-friendly workforce optimization suite. This intuitive suite empowers businesses to optimize their contact center operations without the need for extensive technical expertise, making it accessible to a wide range of users.

Founded in 2008 by the visionary Brain Shore, who currently serves as the CEO, Eleveo has been a pioneering force in the industry for over a decade. With a deep understanding of the challenges faced by contact centers, Shore set out to create a tool that would revolutionize the industry, simplifying complex processes and minimizing service interruptions.

At the core of Eleveo&#39;s value proposition lies its commitment to compliance and security. Understanding the criticality of customer privacy and the risks faced by organizations in handling sensitive data, Eleveo offers robust compliance tools. Among these is the media lifecycle management feature, enabling automatic archiving of datasets based on configurable rules and intelligent categorization. This ensures data is safeguarded while adhering to the stringent regulations governing data protection.

Another major benefit of adopting Eleveo is its live monitoring functionality, enabling businesses to supervise voice interactions between teams and customers in real-time. By having a pulse on customer interactions as they happen, businesses can quickly identify areas of improvement and address issues proactively, thus enhancing customer satisfaction and service quality. This real-time oversight empowers businesses to address issues promptly and ensure that customer interactions are consistently of the highest quality.

An all-in-one Contact optimization tool

In addition to the previously mentioned features and functionalities, this tool boasts a plethora of highly sophisticated capabilities. Such as, the Eleveo audit offers transparency and accountability, providing businesses with the necessary tools to assess performance and identify areas for improvement. And also the data management further simplifies the process, allowing for the pausing of recordings to protect sensitive information like credit card numbers, while ensuring compliance with regulations such as GDPR and CCPA.

Plus, the unified dashboard provided by Eleveo offers a holistic view of call center metrics, providing valuable insights into organizational efficiency and performance. This consolidated view enables businesses to make informed decisions and track progress effectively.

Along with that, the speech analytics capability of Eleveo is a game-changer, allowing users to analyze conversations between customers and agents, identify emotions, and detect crucial keywords. These insights provide valuable decision-making data, enabling businesses to continually improve customer interactions and drive positive outcomes.

Major Highlights of Eleveo That Makes it Stand out from the competitors

<ul>
	<li>Auto Scheduling: This simplifies and optimizes the process of creating an efficient schedule for contact center agents. With just a single touch, businesses can generate an optimized schedule that takes into account various factors such as agent availability, workload, and skill sets. This time-saving tool ensures that the right agents are assigned to the right tasks, enhancing overall productivity and customer service.</li>
	<li>Real-Time Agent Portal: This offers seamless integration for agents to access their schedules conveniently. The portal includes email notifications for schedule changes, enabling agents to stay informed and updated. By providing agents with real-time access to their schedules and allowing them to interact with the system, businesses can boost agent engagement and satisfaction, leading to improved performance and reduced scheduling conflicts.</li>
	<li>Quality Management: Provides a comprehensive solution for monitoring and improving agent performance. The tool offers fully integrated interaction playback, allowing supervisors to review agent interactions across all communication channels in a single, streamlined workflow. With one-click template-based review scheduling, supervisors can efficiently assess agent performance and identify areas for improvement.</li>
</ul>

Benefits of Eleveo​​​​​​​

<ul>
	<li>Simplified Scheduling: Streamlines the scheduling process, making it easy and efficient for contact centers to optimize agent assignments based on availability and skills, reducing scheduling conflicts, and improving productivity.</li>
	<li>Performance Analytics: Offers advanced performance analytics that are quick to implement and integrate seamlessly. With out-of-the-box calculations, businesses can gain valuable insights into agent efficiency and customer interactions to drive improvements.</li>
	<li>Forecasting and Schedule Adherence: The forecasting capabilities guide contact centers in creating optimal schedules to meet service level agreements (SLAs), while schedule adherence features ensure adequate coverage and improved customer service.</li>
	<li>Measure Customer Experience: This empowers businesses to protect their brand and revenue by gaining a deep understanding of the customer experience through surveys and emotion detection, enabling personalized and impactful interactions.</li>
	<li>Sentiment Analysis: Helps to accurately determine the emotions of both customers and agents during voice interactions, eliminating guesswork and enhancing overall engagement and customer experience.</li>
</ul>

Eleveo offers its users three paid subscription plans, including Eleveo as a service, subscription, and Pay per use. While the specific pricing details have not been disclosed yet, interested users can contact Eleveo&#39;s customer support to obtain a comprehensive quote and pricing information tailored to their needs. Although there is no free trial available, users can request a demo and access embedded videos provided by Eleveo to gain insight into the tool&#39;s overall features and capabilities before making a decision to subscribe to a paid plan.

Automatically direct customer interactions to the most suitable agents based on their behavior and preferences.

Predictive Behavioral Routing

Allows businesses to manage interactions through various platforms, including phone, email, chat, and social media.

Multi-Channel Contact Center

Provides valuable insights into performance metrics, agent efficiency, and customer interactions to drive data-driven decisions.

Call Center Reporting

Enables supervisors to evaluate and assess agent interactions with customers, ensuring consistent service quality.

Call Center Quality Monitoring

Allows businesses to securely capture and store customer interactions for compliance purposes and continuous improvement.

Call Recording

This makes it easy for supervisors to assign and manage agent shifts efficiently.

Drag and Drop Scheduling

Eleveo

Eleveo as a Service

Subscription

Eleveo Pricing: Basic & Enterprise Plans For Small, Medium and Large Businesses Billed Monthly & Yearly. Compare the cost with top Eleveo Alternatives

Eleveo Pricing and Packages For 2024

Eleveo is one of the highly rated software from Artificial Intelligence category. Know the best features of Eleveo that are rated by the highest no. of users.

Eleveo Reviews and Ratings - Aug 2024

Eleveo is a Artificial Intelligence, Call Center Automation platform designed to help businesses grow. Know the Eleveo features and it’s benefits

About Eleveo - Overview and Features

iTeleCenter is a versatile virtual phone system designed for entrepreneurs and small businesses, enabling efficient operations from any device. It offers mobile apps for call and text management, safeguarding personal numbers with a dedicated business line. Users can acquire unlimited toll-free, local, and vanity numbers swiftly. iTeleCenter enhances professionalism with customizable greetings and extensions, making businesses appear larger. It seamlessly integrates with popular CRM and business platforms, including HubSpot, Salesforce, and Zapier. With its affordability, robust integrations, and user-friendly interface, iTeleCenter empowers small businesses to streamline customer service, collaboration, and communication while eliminating the need for costly hardware and messy wires.

iTeleCenter Alternatives and Competitors. Best Alternatives for iTeleCenter are Branded Bridge Line, TurboBridge, No Cost Conference, FreeConferenceCall, & Infinite Conferencing

iTeleCenter Alternatives & Competitors - Aug 2024

iTeleCenter is a virtual phone system that turns any smartphone or computer into a virtual phone system, allowing businesses or entrepreneurs to run efficient operations from anywhere, anytime. 
 
With their mobile apps, one can send calls and text messages to any device, anywhere through the app and the app shows all that happening through a business phone number on their caller ID. This allows you to keep your personal number private and separate out work and personal calls. Another strong advantage of iTeleCenter is how it allows you to buy an unlimited number of toll-free, local, 800, and vanity numbers in minutes. Besides that, the software also takes professional aspects into consideration, allowing businesses to sound larger and more credible with professional greetings and extensions. Even quick &amp; easy customization has been taken care of, as with iTeleCenter, one can effortlessly edit users &amp; numbers, customize greetings, set call routing rules, and more from just one place. 
 
iTeleCenter includes out-of-the-box integrations with leading CRM and other business systems like HubSpot, Zendesk, Salesforce, Shopify, Zapier, Pipedrive, Trello, Bitrix24, One Page CRM, Microsoft Outlook, Google Calendar, and tons of other platforms. 
 
iTeleCenter, with its affordable pricing, extensive integration support, and easy-to-use interface, is specifically built for entrepreneurs and small businesses who want to serve customers &amp; collaborate more efficiently and eliminate messy wires, maintenance, and expensive hardware. 
 
Benefits of iTeleCenter:

<ul>
	<li>Super-easy to get started with texting or calling through the platform, requiring one to just pick up a number, select a plan, and configure settings.</li>
	<li>Features call forwarding functionality which allows businesses or individuals to direct an incoming call to multiple phone numbers simultaneously. And in case you are off the clock, the software can forward incoming calls directly to voicemail.</li>
	<li>The software ensures the efficient distribution of tasks at hand by providing automatic routing of incoming calls to the best agent or department through its automatic call distribution algorithm.</li>
	<li>Supports sending and receiving SMS and MMS messages from any device besides allowing for call recording (supports both click-to-record as well as automatic call recording).</li>
	<li>Sends voicemail transcripts directly to one&rsquo;s email, allowing business owners to quickly skim through and respond to the key messages on the go.</li>
</ul>

 
 
​​​​​​​Available in 3 price models, iTeleCenter&rsquo;s paid plan starts at $19.95 per month. While no free version is available, the platform offers an appreciable 14-day free trial as well as a free business phone switching to the platform.

Leverage the internet connection to perform everything from conference calling to voicemail transcription. 


VoIP Phone Service 

Gets up and running in minutes, supports work from anywhere, any device, and easily scales up or down. 


Cloud Phone System 

Perfect for separating work & personal calls. Can be managed right from the primary phone. 


Second Phone Number 

Provides calls, texts, meetings, and more in one place, allowing businesses to work from anywhere. 


Virtual Phone System 

Allows businesses to ditch hardware and make & receive calls/SMS from smartphones or computers. 


Virtual PBX 

Perfect for 24/7 support tasks like answering questions and providing instructions. 


Sizzle Line

iTeleCenter

Key Highlights: 

<ul>
	<li>1 Number</li>
	<li>10 Extensions</li>
	<li>500 Minutes</li>
</ul>

Basic 

Best for the solo entrepreneur with a side gig

Key Highlights: 

<ul>
	<li>2 Numbers</li>
	<li>25 Extensions</li>
	<li>1500 Minutes</li>
</ul>

Best for startup businesses with 1-3 employees

Key Highlights:&nbsp;

<ul>
	<li>4 Numbers</li>
	<li>100+ Extensions</li>
	<li>5000 Minutes</li>
</ul>

Grow

Best for growing businesses with 1-10+ employees

iTeleCenter Pricing: Basic & Enterprise Plans For Small, Medium and Large Businesses Billed Monthly & Yearly. Compare the cost with top iTeleCenter Alternatives

iTeleCenter Pricing and Packages For 2024

iTeleCenter is one of the highly rated software from Productivity category. Know the best features of iTeleCenter that are rated by the highest no. of users.

iTeleCenter Reviews and Ratings - Aug 2024

iTeleCenter is a Productivity, Audio Conferencing platform designed to help businesses grow. Know the iTeleCenter features and it’s benefits

About iTeleCenter - Overview and Features

Mitel is a leading provider of communication solutions for businesses, offering contact center services, collaboration tools, and business phone systems. This Contact Center portfolio enables businesses to create seamless omnichannel customer experiences, enhancing flexibility and workforce optimization. Mitel offers both cloud-based and on-site business phone systems, making integration effortless. They provide a wide range of phones and accessories, including analog, DECT, digital, IP, and SIP phones. Mitel's platform boasts features like an easy-to-use call flow editor, advanced PBX features, excellent audio conferencing, and a user-friendly web-based administration portal.

Mitel Alternatives and Competitors. Best Alternatives for Mitel are BetterVoice, GoTo OpenVoice, BT Meetings, Infinite Conferencing, & Bell Voice and Unified Communications

Mitel Alternatives & Competitors - Aug 2024

Mitel helps businesses connect, collaborate, and take care of customers by offering contact centers, collaboration tools, and business phone systems along with phones &amp; accessories. 
 
Leveraging Mitel&rsquo;s Contact Center portfolio, businesses get access to everything they need to transform customer journeys into omnichannel experiences. Creating these experiences is highly beneficial for businesses as they not only provide flexibility to customers to engage with you on their terms but also optimize their workforce. 
 
Under the collaborations tools category, here are three of the most popular solutions offered by Mitel:

<ul>
	<li>MITEAM MEETINGS: A meeting tool with collaboration features like chat, voice, and video.</li>
	<li>MITEL ONE: A platform that provides all the intuitive tools needed to collaborate effectively and engage with customers.</li>
	<li>MICOLLAB: Provides everything a business needs to connect, communicate and collaborate across blended environments.</li>
</ul>

 
Mitel also offers a range of business phone systems. This includes cloud-based phone systems, which are best at delivering hosted voice, unified communications, and collaboration to businesses of all sizes, and on-site business phone systems. The process of integrating these systems is easy. Under the business phones, devices &amp; accessories category, the company offers analog phones, DECT phones, digital phones, IP phones, SIP phones, wireless devices, as well as all the related accessories of all these phone categories. 
 
The software comes with out-of-the-box integration support for many popular applications including Salesforce, Skype for Business, and Microsoft Teams. Mitel also has a chrome browser extension. 
 
Benefits of Mitel:

<ul>
	<li>Its visual call flow editor allows you to easily customize an automated response system, creates ring groups and extension lists, and configures call routing.</li>
	<li>The platform offers PBX advanced features like a whisper and calls barge right on its entry-level plan. Most other VoIP services such as RingCentral and 8&times;8 offer such features only in their high-end plans.</li>
	<li>Mitel&rsquo;s audio conferencing platform is phenomenal, as it supports a number of conferencing hosts, exempts special event connection costs, and even offers add-ons.</li>
	<li>The platform has a great web-based administration portal, which comes with an intuitive and nicely organized series of function menus and dashboards.</li>
	<li>While Mitel may not offer a free version or trial period, it does provide a superb 90-day window guarantee for subscription cancellation.</li>
</ul>

 
 
​​​​​​​Mitel&rsquo;s communications and collaboration tools are used by businesses of all sizes. Businesses in almost every niche like education, field services, financial services, government, healthcare, manufacturing, retail and more could benefit from its applications. The vendor hasn&rsquo;t made the plans or their pricing information available.

Allow transmitting audible critical messages to all desktop computers in your company’s network. 


Audible Desktop Alerts 

Avoids duplicate entries or overlapping appointments by syncing data between your calendar & application. 


Calendar Integration 

It Lets you mute all incoming calls, and notifications & alerts for mobile devices and collaboration tools. 


Do Not Disturb 

Mitel

Mitel Pricing: Basic & Enterprise Plans For Small, Medium and Large Businesses Billed Monthly & Yearly. Compare the cost with top Mitel Alternatives

Mitel Pricing and Packages For 2024

Mitel is one of the highly rated software from Productivity category. Know the best features of Mitel that are rated by the highest no. of users.

Mitel Reviews and Ratings - Aug 2024

Mitel is a Productivity, Audio Conferencing platform designed to help businesses grow. Know the Mitel features and it’s benefits

About Mitel - Overview and Features

Virtual PBX revolutionizes business communication with its advanced AI-powered Voice over Internet Protocol (VoIP) technology, tailored for small businesses seeking exceptional customer experiences. Founded in July 1997 by Stephen Lange, this innovative phone system has a mission to deliver premium communication solutions that seamlessly integrate with various work environments, whether in-office or remote.

As a robust VoIP tool, it empowers businesses to efficiently manage incoming and outgoing calls over the internet, eliminating the need for traditional phone lines and reducing communication costs. This cloud-based solution offers unparalleled flexibility and accessibility, enabling businesses to stay connected wherever their operations take place.

Few WOW aspects

It also comes with business texting functionality, which transforms the way businesses interact with customers and colleagues. Also, a business phone system, through which users can engage in SMS and MMS conversations, provides a direct and convenient means of communication.

Apart from the above discussed it also incorporates an innovative Auto Attendant, effectively acting as a virtual receptionist. This automated system intelligently transfers incoming calls to various extensions or departments within the company without the need for human intervention. By routing calls to landline phones, mobile phones, VoIP phones, or other integrated devices, the Auto Attendant offers swift access to preferred extensions, reducing wait times and bolstering customer satisfaction.

It also comes with VoIP call forwarding capability. Which allows you to forward calls to any device, employees can remain reachable regardless of their location. This flexibility optimizes productivity and ensures that important calls are promptly attended to. Overall, Virtual PBX is a game-changing VoIP tool designed for small businesses, aiming to provide exceptional customer experiences.

Key Highlights of Virtual PBX

<ul>
	<li>Advanced Call Reports: This functionality enables users to organize company data into manageable reports. These reports can be generated on a schedule or on-demand and provide valuable insights into call metrics, such as inbound calls by area code, call duration by talk time, and agent performance. Customizable reports can be delivered directly to the user&#39;s email inbox on an hourly, daily, weekly, or monthly basis, empowering businesses to make data-driven decisions and optimize their communication processes.</li>
	<li>Multiple Auto Attendants: Using this, businesses can set up multiple auto attendants, ensuring efficient call routing to different departments. This feature ensures that customers reach the right person quickly, reducing wait times and enhancing overall customer experience. By shortening customer wait times and directing them to the appropriate department, businesses can streamline their call handling processes and improve customer satisfaction.</li>
	<li>Email to Fax: It lets users send and receive faxes directly through their email accounts. This convenient functionality eliminates the need for traditional fax machines, streamlining the faxing process. Users can easily convert documents into fax format and send them via email, simplifying communication and document exchange.</li>
	<li>Auto Provisioning: This simplifies the setup and configuration of VoIP devices. This capability enables businesses to deploy and manage a large number of IP phones and compatible devices effortlessly. By automating the provisioning process, businesses can save time and reduce the risk of manual configuration errors, ensuring a smooth onboarding experience for new users.</li>
</ul>

Benefits of Virtual PBX

<ul>
	<li>Mobile App for iOS and Android Devices: It offers a mobile app compatible with both iOS and Android devices, enabling users to stay connected on the go. This app allows seamless access to the business phone system, ensuring employees can make and receive calls, check voicemails, and manage communications from anywhere.</li>
	<li>Web-Based Management: Allows businesses to easily configure and control their phone system settings. This web portal grants administrators the flexibility to manage extensions, call routing, and other communication features conveniently from any web browser.</li>
	<li>Live Dashboards: It displays real-time data from the phone system. Customizable views allow users to monitor team members&#39; availability and call status. With the option to call or monitor directly from the dashboards, businesses gain instant insights into call activities and team performance.</li>
	<li>API Access: Businesses can integrate it with other applications and services. This feature allows for seamless data exchange and the ability to customize the communication experience further based on specific business requirements.</li>
	<li>Customizable Greetings: Users can create and modify custom phone greetings according to their specific needs. Whether for seasonal updates or business changes, this feature ensures that callers receive appropriate and up-to-date greetings, maintaining a professional image and delivering a personalized customer experience.</li>
</ul>

Virtual PBX presents four distinct paid subscription plans: Starter, Flex, Pro, and Premier. While no free trial or free plan is available, interested users can request a complimentary demo by contacting customer support. This demo serves as a valuable opportunity for users to explore the tool&#39;s capabilities and gain a comprehensive understanding of its functionalities before making a commitment to a paid subscription. 
In terms of integrations Virtual PBX integrates with a number of third-party applications such as Slack, Gamil, Trello, Dropbox business, Google Sheets, Asana, and more.

Virtual PBX

Virtual PBX is a Artificial Intelligence, Call Center Automation platform designed to help businesses grow. Know the Virtual PBX features and it’s benefits

Virtual PBX Overview

Overview

Reviews

Pricing

Alternatives

About Virtual PBX

Virtual PBX Features

Virtual PBX Competitors

Virtual PBX Ratings and Reviews

Virtual PBX Pricing