Workplace from Meta

Spike

GoTo OpenVoice

PowWowNow

CoPointer

BT Meetings is a powerful audio, video, and web conferencing software that lets you connect with colleagues and clients from anywhere in the world.

BT Meetings is a comprehensive audio, video, and web conferencing solution that enables you to connect with colleagues or clients from anywhere in the world. This software makes it easy to manage online meetings, including recording and playback of conversations, presentation sharing, slide sharing, chatroom moderation, and more. You can also use BT Meetings to create group polls and surveys for data collection. 
 
One of the great features of this program is its ability to synchronize meeting recordings between multiple participants so that everyone has an accurate record of what was said. This way, disputes or misunderstandings are easily resolved without having to replay all the footage again. 
 
BT Meetings comes with built-in integrations with popular collaboration tools so you can stay connected during your meetings while still staying focused on the task at hand. In addition to the traditional conference call mode, BT Meetings can also be used for group presentations or interactive workshops. This platform offers support for multiple platforms (PCs/Macs/phones), so everyone can participate from any location. 
 
With BT Meetings&#39; audio/video capabilities, participants can access HD content from their computers or handheld devices. This allows them to view presentations without having to leave the meeting room. Additionally, they can ask questions in real time while viewing documents or videos inline so that everyone understands the conversation at hand. 
 
Web conferencing is another great feature of BT Meetings since it allows participants from around the world to join together in one virtual space. You no longer need separate platforms for online communication; all you need is access to a broadband connection! Not only does this increase efficiency by reducing coordination costs, but it also promotes collaboration because people are able to see each other&#39;s faces when communicating via webcam (if desired). 
 
Benefits of BT Meetings:

<ul>
	<li>Listen to your meeting in high definition whether you&#39;re on your phone or desktop computer.</li>
	<li>Keep everyone&#39;s comments and recordings easily accessible so you can revisit key points later.</li>
	<li>Send recorded participants&#39; remarks as an email attachment for easy sharing with team members.</li>
	<li>Greater understanding by all participants because live video and audio allow for face-to-face discussion.</li>
	<li>One big benefit of using BT Meetings is that it dramatically reduces costs associated with traditional meeting formats like face-to-face meetings and conference calls. By bringing people together online instead of in person, you&#39;re able to save not only on travel expenses but also on accommodation costs and other related expenses.</li>
	<li>As we know all too well, communication is essential for teamwork success. Using audio/video/web conference tools helps build strong relationships between teammates by facilitating effective dialogue (both verbal and visual). This leads to a better understanding (and resolution) of conflicts as well as improved collaboration skills overall!</li>
</ul>

 
 
BT Meetings offers global access dial-in numbers that can be used when participants are in different countries. These numbers, known as local numbers will help you join the same meetings or conferences irrespective of location. You can opt for two options under this section, the first being BT MeetMe, and the other BT Event Calls. 
 
​​​​​​​Under BT Meet Me, users can organize meetings whenever they like without the need for others to pre-book any meeting. Users/admins can also send out invites by sharing their personal passcodes or dial-in numbers at any given time, even during ongoing meetings. BT Premium users can organize and manage meetings that have large participants. They can also take help from event management experts to organize all their conferences.

Allows users to call into any meeting via a local dial-in number with ease. 


Easy Calling

Admins can invite participants by inserting their meeting info into the calendar/email app. 


Call Invitations

Join meetings from anywhere by tapping on the email link, without a need for a passcode. 


One-Tap Join

Allows users to connect to the app using Wi-Fi to save on data charges. 


App Connect

Allows you to see who joined your meetings, conferences, etc. 


Call Start Alert

Plays back recorded names of all participants, a part of the meetings/conferences. 


Pay Roll Call

organizationtypes

Large Enterprises

platforms

Linux

monetization

Paid

Small Businesses

Windows

BT Meetings

CommPeak is the perfect Contact Center Platform for your business. It provides you with all the features and functionality that you need to manage your business contacts efficiently. 

CommPeak is a cloud-based contact center solution that can help you to streamline your operations and improve customer satisfaction. This software provides a centralized platform for managing your contacts, calendar, call logs, and recordings. In addition to this, the company also offers comprehensive reporting capabilities that give you insights into how your contact center is performing overall as well as detailed information about individual channels such as phone or email interactions. 
 
CommPeak is best known for providing the most advanced contact center solutions versus other available solutions in the world. From customer service to sales and marketing automation, to lead management and more, this cloud-based platform offers an unprecedented level of flexibility and control. To this, the team of experts is always available to help you customize a solution that meets your specific needs. 
 
CommPeak&rsquo;s intuitive user interface makes it easy for you to manage your contacts from anywhere in the world. And thanks to its industry-leading proactive chat functionality, you can respond quickly and effectively to customers no matter what stage they are at in their interaction with your business. 
 
If you&#39;re looking to increase sales and get your customer service operations up to speed, then CommPeak&#39;s cloud contact center solutions may be a good option for you. The online tools in the offering provide users with the ability to manage their inquiries, appointments, and conversations from anywhere in the world. This can help reduce response time and improve customer satisfaction rates overall. Additionally, our call management software offers features such as automated voicemail greeting messages, live chat support during business hours, routing capabilities based on agent preferences or departmental responsibilities, and more. 
 
High-Quality Communication Tools 
 
CommPeak offers high-quality communication tools that can help you to improve your customer interactions. Some of the most popular include SMS Messaging API, Speech-to-Text, and more.

The SMS Messaging API allows you to send or receive text messages from your customers directly through the platform. This is a great way to keep track of important messaging updates and respond quickly when needed.

The platform allows its users to integrate its SMS API to their portal or CRM system with ease, and to connect with their leads, and customers via SMS. Using this service, users can utilize its HTTP API for HTTP/HTTPS connections, SMPP for SMPP/SMPPS integrations, and also secure their encrypted transport methods.

On top of it all, the platform allows users to send customized SMSes to their users to better the engagement and results. Using this feature, you can create two-way channels, leverage OTP, and promotional messages, and also forward SMS to email with ease. You can also make use of long and short code sender IDs for all your requirements.

The Speech-to-Text feature allows you to transcribe what your customers are saying into text format so that you can easily understand their needs. This functionality provides excellent insights and also converts interactions into scripts accurately.

This feature helps you instantly explore conversations, and save time by accessing accurate, and easy-to-read transcripts. You can use this feature to improve your productivity and comprehension of business meetings, recorded telephone conversations, or any other spoken language content. This is majorly helpful to understand what your agents are conversing with your customer in a short and crisp manner.

Using this platform, you can transcribe one or two parties at the same time and also receive all your transcripts within a few minutes. This powerful tool also makes it easy for you to search for specific terms (keywords) or phrases so that you can easily find what you&#39;re looking for. And if there are ever any changes or corrections made to the transcriptions, they will be updated automatically in real-time. 
 
Benefits of CommPeak:

<ul>
	<li>With CommPeak&#39;s automated routing, you can quickly assign calls to the most appropriate agent, based on customer information and preferences. This helps to address unanswered or missed calls in a much faster manner, which is essential for keeping customers happy and satisfied.</li>
	<li>CommPeak&#39;s cloud contact center solution is highly scalable, allowing you to accommodate an increasing number of agents without any issues.</li>
	<li>Thanks to CommPEAK&#39;s real-time communication capabilities, both agents on the phone are able to access relevant data simultaneously so that conversations are flowing smoothly from start to finish. This minimizes biases in response time and ensures accurate transcription of all chats into text files for future reference or archiving purposes.</li>
	<li>Easy to manage communications with CommPeak&rsquo;s Virtual/Cloud PBX phone system. It helps increase all your customer engagement results manifold and helps you monitor and look into the communication workflow on the go.</li>
</ul>

 
 
In regards to pricing, CommPeak offers flexible and transparent pricing plans that ensure users pay for the services they use. You can visit the website for more details.

Offers a variety of SMS types like promotional, transactional, OTP Messages, etc. 


Multiple SMS Types

Allows conversion of recordings into over 75 languages using the speech-to-text app. 


Vast Vocabulary

Select a primary language, and about three additional languages. 


Multiple-Language Recognition

Use EDRs to understand the SMS performance and optimize the sending process. 


In-Depth Reports

Boost your productivity and increase your sales using this predictive dialer.


CommPeak Dialer

Premium A-Z VoIP services with connections to tier 1 provider, strong partnerships, etc. 


VoIP Service

CommPeak

ConferenceCaller is a prominent conference call service provider that lets you join several audio or web conferences at the same time.

ConferenceCaller is the leading conference call service provider that provides quality audio and web conferencing services for businesses of all sizes. Using this platform, users can place both domestic and international conference calls on the go from any corner of the world at affordable prices. With ConferenceCaller, you&#39;ll never have to worry about your calls being dropped or having poor audio quality again. The customer support team is available 24/7 to help resolve any issues that may arise during your calls. 
 
The platform also offers a variety of features that can help you improve productivity and achieve maximum efficiency when working together as a team. These include Call Recording, which allows multiple users to record their conversations simultaneously; Group Chat features for seamless communication between participants; and Real-Time Transcription so everyone can understand what&#39;s being said without delay. In addition to this extensive functionality, ConferenceCaller also makes it easy for you to manage your scheduled calls by providing an easy-to-use web interface. So whether you&#39;re calling in from home or on the go, ConferenceCaller will make sure your meetings are productive and successful! 
 
Global Audio TeleConferencing 
 
With ConferenceCaller&rsquo;s audio conferencing call feature, users can reduce their conference calls by 90% versus other conference calling service providers like Sprint, Skype, ATT, etc. They can also be assured of the best audio quality, security, and confidential conference call lines at the lowest rates. This apart, the platform allows users to access complete administration of their phone calls, and also set up group calls with ease. All these group calls can be set up in your phonebook, online meetings, and more. 
 
 
Benefits of ConferenceCaller:

<ul>
	<li>Users can enjoy crystal clear audio quality no matter where they are located in the world. Thanks to the use of cutting-edge technology, including HD sound and codecs that ensure high-quality transmission even over long distances.</li>
	<li>Provides users with an infinite amount of domestic and international channels so that they can join any number of calls at once without having them overlap or get cut off midstream. It also allows sharing of email documents, presentations, and more during meetings in real time.</li>
	<li>The platform helps in cutting down on your training costs. You can use this platform to train your clients, partners, employees, and more at the best price. Participants will not waste valuable time traveling for a few hours of training since they can join from anywhere.</li>
	<li>ConferenceCaller&rsquo;s security is one of the main reasons why people choose them over other types of conference calling services. Their strict compliance rates with government regulations ensure customer safety.</li>
	<li>Many busy professionals appreciate how easy it is to answer questions immediately without having to leave a meeting or office environment. Responding quickly during a live conference call allows participants to stay focused on what&#39;s important - the conversation!</li>
</ul>

 
 
​​​​​​​Currently, the platform is offering a free 100-minute trial to all users, with a pay-as-you-go plan, starting from just 7&cent;/ per minute. You can connect with up to 50 participants and host conference calls using local access from 20+ international countries.

Allows you to record and download all your audio conference calls on the go. 


Conference Call Recording

Features include phonebooks, mute, call logs, etc. 


Moderator Controls

Allows users to save contacts in groups for conferencing purposes. 


Group Dialing

Allows users to use any telephone like mobile, cellular, workplaces, etc. 


Multiple Phone Support

Offers fully automated conference call support - 24/7, 365 days. 


Automated Calls

Offers options like web dial-out, toll and toll-free dial-in access, and more. 


Multiple Connections

Free

ConferenceCaller

Grptalk is an audio conferencing app for businesses that allows two or more people to have a voice conversation over the internet.

Grptalk is a leading audio conferencing application that enables users to the audio conference from anywhere in the world. It features HD video and high-quality voice calling, making it ideal for group meetings and presentations. Additionally, Grptalk offers rich media support including file sharing, screen sharing, and image rendering. This makes it a powerful tool for collaboration across teams or businesses. Grptalk also has a modern design that is easy to use with a minimalist interface. The app can be installed on both Android and iOS devices, so there&#39;s no need to worry about platform compatibility or cross-platform compatibility issues. 
 
Grptalk works on dial-out audio conferencing that send-outs an incoming call alert to you, and your team members before the conference begin, meaning there are no delays and no PINS. The platform also offers support to connecting 1000+ members in a span of just 30 seconds. Every call is sent via the PSTN or conventional phone networks, ensuring excellent audio quality and no call drops. Currently, thousands of companies all over the world are using Grptalk. Some of the leading organizations are Karvy, SBI, BJP, Isha Foundation, Emami, etc. 
 
Grptalk has a number of advantages that make it an excellent choice for audio conferencing. These include its easy-to-use interface, the ability to connect with multiple participants at once, and the high quality of sound reproduction. It also integrates well with various cloud storage services, so you can easily share files between participants without any hassle. And, Grptalk offers 24/7 technical support in case anything goes wrong during your call. 
 
Benefits of Grptalk:

<ul>
	<li>Increased productivity: With the help of Grptalk audio conferencing, you can stay connected with co-workers and clients even when you&#39;re away from your desk. This way, you don&#39;t have to miss any important conversations or meetings.</li>
	<li>Reduced communication time: Responding to emails or messages can often take up significant amounts of time, but Grptalk allows you to respond directly within the app itself &ndash; saving you valuable minutes each day.</li>
	<li>Improved team morale: With everyone connected securely through audio chat, there&#39;s no need for painful face-to-face interactions that could potentially disrupt workflow. Everybody is on their game 100% of the time!</li>
	<li>Improved collaboration: By using Grptalk, everyone involved in a project can be more focused on their work instead of worrying about annoying distractions like noisy coworkers or echoing walls (or lack thereof).</li>
</ul>

 
 
​​​​​​​In regards to the pricing, Gprtalk offers a variety of plans as per the number of participants. You can visit the website to further customize your plans.

Allows connecting with participants in real-time, without a need for a PIN. 


Dial-out Audio Conferencing

You can save your teams as groups for all recurring calls. 


Easy Group Save

Help for quick and instant con calls to all your phone contacts. 


Quicktalk

Get details about the attendees, or even control mute for one-way communication. 


Call Controls

Allows you to add new members to all live calls with ease. 


Member Additions

Helps members to join calls, or call back using the bridge number. 


Bridge Number

Grptalk

iTeleCenter is a cloud-based virtual phone system suitable for small businesses and entrepreneurs that offers toll-free & vanity numbers, call forwarding, business texting, faxing and other 50+ features.  

iTeleCenter is a virtual phone system that turns any smartphone or computer into a virtual phone system, allowing businesses or entrepreneurs to run efficient operations from anywhere, anytime. 
 
With their mobile apps, one can send calls and text messages to any device, anywhere through the app and the app shows all that happening through a business phone number on their caller ID. This allows you to keep your personal number private and separate out work and personal calls. Another strong advantage of iTeleCenter is how it allows you to buy an unlimited number of toll-free, local, 800, and vanity numbers in minutes. Besides that, the software also takes professional aspects into consideration, allowing businesses to sound larger and more credible with professional greetings and extensions. Even quick &amp; easy customization has been taken care of, as with iTeleCenter, one can effortlessly edit users &amp; numbers, customize greetings, set call routing rules, and more from just one place. 
 
iTeleCenter includes out-of-the-box integrations with leading CRM and other business systems like HubSpot, Zendesk, Salesforce, Shopify, Zapier, Pipedrive, Trello, Bitrix24, One Page CRM, Microsoft Outlook, Google Calendar, and tons of other platforms. 
 
iTeleCenter, with its affordable pricing, extensive integration support, and easy-to-use interface, is specifically built for entrepreneurs and small businesses who want to serve customers &amp; collaborate more efficiently and eliminate messy wires, maintenance, and expensive hardware. 
 
Benefits of iTeleCenter:

<ul>
	<li>Super-easy to get started with texting or calling through the platform, requiring one to just pick up a number, select a plan, and configure settings.</li>
	<li>Features call forwarding functionality which allows businesses or individuals to direct an incoming call to multiple phone numbers simultaneously. And in case you are off the clock, the software can forward incoming calls directly to voicemail.</li>
	<li>The software ensures the efficient distribution of tasks at hand by providing automatic routing of incoming calls to the best agent or department through its automatic call distribution algorithm.</li>
	<li>Supports sending and receiving SMS and MMS messages from any device besides allowing for call recording (supports both click-to-record as well as automatic call recording).</li>
	<li>Sends voicemail transcripts directly to one&rsquo;s email, allowing business owners to quickly skim through and respond to the key messages on the go.</li>
</ul>

 
 
​​​​​​​Available in 3 price models, iTeleCenter&rsquo;s paid plan starts at $19.95 per month. While no free version is available, the platform offers an appreciable 14-day free trial as well as a free business phone switching to the platform.

Leverage the internet connection to perform everything from conference calling to voicemail transcription. 


VoIP Phone Service 

Gets up and running in minutes, supports work from anywhere, any device, and easily scales up or down. 


Cloud Phone System 

Perfect for separating work & personal calls. Can be managed right from the primary phone. 


Second Phone Number 

Provides calls, texts, meetings, and more in one place, allowing businesses to work from anywhere. 


Virtual Phone System 

Allows businesses to ditch hardware and make & receive calls/SMS from smartphones or computers. 


Virtual PBX 

Perfect for 24/7 support tasks like answering questions and providing instructions. 


Sizzle Line

iTeleCenter

Key Highlights: 

<ul>
	<li>1 Number</li>
	<li>10 Extensions</li>
	<li>500 Minutes</li>
</ul>

Basic 

Best for the solo entrepreneur with a side gig

Key Highlights: 

<ul>
	<li>2 Numbers</li>
	<li>25 Extensions</li>
	<li>1500 Minutes</li>
</ul>

Best for startup businesses with 1-3 employees

Key Highlights:&nbsp;

<ul>
	<li>4 Numbers</li>
	<li>100+ Extensions</li>
	<li>5000 Minutes</li>
</ul>

Grow

Best for growing businesses with 1-10+ employees

TurboBridge provides easy, powerful, and quality conference calling at the lowest rates through its nationwide network of local & worldwide dial-in numbers, toll-free numbers, and Internet-based Telesolutions. 

TurboBridge provides an easy, affordable cloud-based audio conferencing service with a global reach through its network of nationwide local dial-in numbers, worldwide dial-in numbers and toll-free numbers, and internet-powered solutions like WebRTC, Skype, or SIP. It&rsquo;s a highly dependable platform and one of the largest conferencing providers in the world, proven by the fact that it has delivered over 300 million calls with 99.99% reliability. 
 
With TurboBridge, you can get access to a custom dial-in number without an access code, featuring a personalized, professionally-recorded welcome message. The platform also provides dial-in numbers in over 60 countries and packs in a browser-enabled WebCall feature for providing global access. 
 
Controlling your conferences online is easy with it as its web control panel lets you, mute participants, browse who&#39;s on the call, and even manage a Q&amp;A session. Those who miss recorded conferences need not worry, as the platform features a dial-in recording playback, which is accessible from the phone itself. 
 
TurboBridge can be used by everyone from solo users who want to create personal accounts with a one-time conference call to corporations who need hundreds of conference lines. 
 
The software has its API, which makes it easy for application providers to incorporate audio conferencing into their existing portfolio and do everything from managing customer accounts to retrieving call details. 
 
Benefits of TurboBridge:

<ul>
	<li>Offers tons of ways to connect by providing local USA dial-in numbers, international dial-in numbers, and toll-free access from certain regions (USA, Canada, and the United Kingdom), as well as Direct Internet Access (using SIP).</li>
	<li>Provides easy and effortless conferencing for up to 1000 participants by offering the same dial-in numbers and codes for every call, codeless entry options, and no host to multiple hosts provision.</li>
	<li>Includes a plethora of live conference controls from configurable call start options and mute controls to conference recording and forced conference termination.</li>
	<li>Makes the account management process as easy and central as possible with features like conference IDs and host PINs change, employee&rsquo;s self-portal, custom reports, block problem callers option, and many others.</li>
	<li>Gives hosts the option to control the speaking privileges of participants with options like muting individuals, muting all participants, self-muting, or through virtual hand raises.</li>
</ul>

 
 
​​​​​​​TurboBridge offers just two plans - an unlimited flat-rate plan for $9.95 per month and another free plan with rates starting at 1&cent; per minute. The paid plan comes with a 30-day money-back guarantee. ​​​​

Initiates conference calls as the bridge is accessed, requiring no scheduling complications. 


Reservationless 

Prevents new callers from joining the conference once everyone needed has joined in. 


Conference Lock

Allows multiple leaders on the conference call by allowing a number of parties to join as hosts. 


Multiple Hosts

Never miss your scheduled back-to-back conference calls. 


Force Conference Termination

Sub-conferences that allow for private one-on-one conversations or separate group conversations. 


Breakout Rooms

Provides an option to receive a detailed conference summary report after every call. 


Email Summary

TurboBridge

Includes:

<ul>
	<li>USA Toll Dial-In: 1&cent; per minute</li>
	<li>USA Toll-Free Dial-In: 2&cent; per minute</li>
	<li>Additional Rooms: FREE</li>
	<li>WebCall: 1&cent; per minute</li>
</ul>

Value

Includes:

<ul>
	<li>USA Toll Dial-In: FREE</li>
	<li>USA Toll-Free Dial-In: 2&cent; per minute</li>
	<li>Additional Rooms: $5 each per month</li>
	<li>WebCall: FREE </li>
</ul>

Flat Rate 

No Cost Conference is a teleconference services platform that allows you to conduct business meetings over the internet at no cost.

No Cost Conference is a teleconferencing services platform that offers no-cost conference calls to businesses, and organizations of all sizes. Their unique system allows you to join multiple conferences at once and switch between them as needed, making it easy to get the most out of your day. The services offered by No Cost Conference are not only the best in terms of speed, but come with the highest call quality and top-notch customization options. 
 
The platform offers one of the best services that include digital conference lines, free conferencing recordings, and renewals, unlimited conference calls, and allows users to call from any regular telephones lines, including cell phones, VoIP services like Skype, and more without the need for any computer or internet access. All these con call services are available 365 days and require no scheduling. 
 
The service presently provides a basic conference call option that may be created in just a few minutes for free. All of its users can utilize it without restrictions. This apart, No Cost Conference also offers a free conference calling feature with web controls that help with con call scheduling, managing, and monitoring live conference calls, and more. On top of this, users can also enjoy ad-free conference calling. 
 
No-Cost Conference Services 
 
For Businesses: Businesses can make use of the free web control service that provides free access to key business calls in groups. It can be used for connecting with remote teams, scheduling calls with investors, internal report calls, group sales presentations, and more. Some of the interesting features and call modes include full admin control of all con calls, Q&amp;A mode, presentation mode, conversation mode, and more. 
 
For Churches: Churches can now make use of No Cost Conference services to get in touch with their congregation on any given day by simply setting up an account, and giving their members the dial-ins, and Conference IDs to join the broadcasting. This service is perfect to connect with your remote members, broadcasting memorial services, funerals, weddings, and biblical studies, and also running a prayer line 24/7. 
 
Other Areas: No Cost Conference also provides solutions to a variety of organizations, including services to individuals to connect with their family, and friends in real-time. It is popularly used by support groups, sales teams, and more. 
 
Benefits of No Cost Conference:

<ul>
	<li>​​​​​​​By attending a teleconference, team members can collaborate in real time without having to be physically present together. This is helpful for coordinating work or meetings, as well as exchanging information between teams that are geographically distant from each other.</li>
	<li>The cost of hosting a remote conference can be significantly less than holding the same event in person. Not only does this save on travel budgets and accommodation costs, but it also eliminates the need for expensive audio-visual equipment or speakers/presenterships.</li>
	<li>Since attendees do not have to travel long distances to participate in a meeting, they are more likely to attend if there is an interest shown by all participants beforehand (via registration form submission or email subscription list).</li>
</ul>

Allows users to record con calls, and convert them to any file type. 


Call Recording

You can download all the files, and share them with ease with your networks. 


Easy File Download

Allows you to communicate with other attendees and moderators during the conference.


Chat/Messaging

Manage meetings online, including logging in, registering attendees, and setting meeting dates and times. 


Meeting Management

Keep track of all contact information, including email addresses, phone numbers, etc. 


Contact Management

Manage attendance updates and tracking via automated or manual processes.


Attendee Management 

No Cost Conference

Better Voice is a better way to have video conferences and webinars. It offers flexible video conferencing options and a great platform for recording and sharing your sessions. 

Better Voice is one of the leading webinars and conferencing platforms in the world that comes with the most flexible phone system that is perfectly designed for small businesses, professionals, and mobile professionals. Better Voice allows users to make calls from their desktops or laptops, which not only saves time but also increases productivity. Plus, since it uses VoIP technology instead of regular phone lines, there is no long-term contract required and you can upgrade or change your plan at any time! Additionally, Better Voice provides affordable call quality regardless of the location or time of day. The platform is known to help increase sales, acquire new customers, and also boost revenue manifold. 
 
Better Voice&#39;s conferencing system allows companies to hold live calls with their employees or partners around the world. And by using its phone system, you can easily manage your business&#39; call records, answer calls quickly and efficiently from any location (even on your smartphone), set up meeting rooms in real-time, record sessions for future reference, and more. And best of all &ndash; it&#39;s affordable! With such versatile tools at your disposal, there is no reason not to take advantage of them and see increased profits sooner rather than later! 
 
Users can make or take calls anywhere with ease. All the features in the offerings are accessible from its Android apps, iOS, Desktop, and Web apps, including the support for its built-in VoIP phone. This apart, the platform allows users to select new business numbers - local, toll-free and international for businesses purpose, team members, and marketing teams. Businesses that already have a number, can get in touch with Better Voice to port it for free of cost. Or, just dial out from any of the numbers. 
 
​​​​​​​Benefits of BetterVoice:

<ul>
	<li>With its superior technology, Better Voice ensures excellent sound quality during all your conference sessions. You&#39;ll be able to see and hear everyone in the room clearly no matter where they are located on Earth.</li>
	<li>No more missed meetings due to inconvenient dates or time restrictions! With Better Voice, you can choose any date/time from its calendar of events without having to worry about conflicts with other commitments. And if there&#39;s ever a conflict &ndash; even one day prior &ndash; you can easily reschedule your session using its simple drag-and-drop interface.</li>
	<li>Improved communication leads to improved collaboration efficiency - both within your organization as well as between teams worldwide. Better Voice can also be used for remote meetings, training sessions, and webinars, which helps you to reach a wider audience at lower costs than traditional conference hosting solutions.</li>
	<li>It is simple to set up, and it comes with everything you need. In a simple, but powerful process for short-term and long-term needs, the company has merged all of the essential features you may need. Auto attendant, unlimited extensions, a company directory, and other popular services are among the services available.</li>
</ul>

 
 
​​​​​​​With a mobile app or web dashboard, Better Voice helps you make outgoing calls from any number. Unanswered calls are forwarded to team members for quicker replies. Auto-recording of incoming and outgoing calls, number porting, dial-by-name directory, conference room configuration to accommodate up to 40 simultaneous callers, call transcriptions, and other features are among its capabilities. It also allows you to import voicemail into CRM or email and transcribe it to text.

Offers easy-to-record phone call options using its apps with a single click. 


Call Recording & Search

Allows hosting of up to about 40 callers simultaneously. 


Conference Rooms

Offers a Google Chrome extension to quickly initiate a call by clicking any number. 


Click To Call

Integrates with over 100 apps, including CRMs, via a partnership with Zapier. 


Integrations

Purchase full transcriptions for con calls, recorded calls, etc. 


Call Transcripts

Respond to inbound text messages with relevant keywords automatically. 


Automatic SMS/Text Responses

BetterVoice

It includes Extras:

<ul>
	<li>Call Recording &amp; Search - $15 Per Month</li>
	<li>Extra Phone Numbers - $5 Per Month</li>
</ul>

Better Voice Plan

Branded Bridge is perfect for businesses that need to hold audio conferences with their customers, clients, and partners. It provides a high-quality experience for all participants and is fast, efficient, and cost-effective.


Branded Bridge Line is one of the leading audio conference call services in the world that offers a variety of features like branded greetings, screen sharing, dedicated lines, and more. The platform makes it easy to hold high-quality calls with your clients, customers, and team members. With Bridge Line, you can have group audio conferencing sessions without any hitches or delays. Plus, the user interface is very simple to use so that everyone on the call can easily participate. And if needed, specialist support staff are available around the clock to help you with anything that crops up during your session. 
 
Branded Bride Line offers features such as recording, playback, transcription, and document sharing. This makes it incredibly easy to record meeting sessions without having to spend hours transcribing them. You also have the option of sending these recordings directly to participants via email or embedding them on your website for everyone to see. Also, with its built-in conferencing system, you can easily schedule and conduct live calls with colleagues or clients. 
 
Using this platform, users can hold meetings with ease and hold all their conferences securely. Here&rsquo;s a list of options for secure conference lines.

<ul>
	<li>PIN-less Conference Calls: Offers pinless dials and minimizes the frustrating times when your callers misdial wrong PINs.</li>
	<li>Secure Meeting: Offers dedicated conference lines to all your con calls, and protects your data with advanced SSL.</li>
	<li>Customized Call Greeting: Helps make a strong, and long-lasting brand-forward phone conference strategy that is offered free of cost on all plans.</li>
	<li>Dedicated Conference Line Number: This allows you to easily access your calls from any location and on any device.</li>
	<li>Toll-free &amp; International Numbers: Enable you to connect with participants from around the world, making communication more efficient and cost-effective.</li>
	<li>Unlimited Conferencing: There are no limits on how many people can join in on your call, making it perfect for larger groups or collaborations.</li>
</ul>

Benefits of Branded Bridge Line:

 

<ul>
	<li>It can help to create a more engaging experience for your participants.</li>
	<li>Are often less expensive than other options, making them a good option if you&#39;re on a budget.</li>
	<li>Your participants will appreciate the conveniences and features that are included, such as automatic recording and playback functionality, chat windows, and more.</li>
	<li>Helps you leave a lasting impact on your customers, and team members with its easy-to-use and crystal-clear audio offering.</li>
	<li>You get to choose the local conference numbers of your choice, no matter where you are located. Currently, the platform offers numbers in all area codes, both in the US and Canada, including local numbers in other countries.</li>
</ul>

Apart from all the above-mentioned features and functionalities, Bridge Line also offers screen-sharing features that help share your screen from various devices, like laptops, desktops, and more. Also, you get the option to record calls as discussed. All these audio calls come with free screen-sharing features that help you manage your meetings with ease by sharing presentations, boosting productivity, engaging participants, and more.

Manage con calls, participants, and more using the advanced web interface feature. 


Call Management

Allows users to upload music of their choice or check out the existing playlist. 


Hold Music 

Meet your teams, clients, etc. from anywhere using the mobile application. 


Mobile Application

Callers can hear all the recorded messages at their convenience using this feature. 


Playback Mode

Offers unique dedicated lines for different teams for scheduling calls without any hindrance.


Multiple Numbers

Block callers as soon as your call begins using the ‘Local This Conference’ feature. 


Secure Conferences

Branded Bridge Line

Features:

<ul>
	<li>1 Dedicated Local Lines </li>
	<li>15 Caller Limit </li>
	<li>No Overage Cost </li>
	<li>Branded Greeting </li>
	<li>Screen Sharing </li>
	<li>Custom Hold Music </li>
	<li>PIN-less Entry Option </li>
	<li>Web Audio </li>
	<li>Online Dashboard </li>
	<li>Free Call Recordings </li>
	<li>Call Lock </li>
	<li>Transcription (Add On) </li>
	<li>Secure Calling </li>
	<li>Phone &amp; Chat Support </li>
	<li>Android &amp; iPhone Apps</li>
</ul>

Unlimited

Features:

<ul>
	<li>2 Dedicated Local Lines </li>
	<li>Unlimited Caller Limit </li>
	<li>2.7&cent;/minuteOverage Cost </li>
	<li>Branded Greeting </li>
	<li>Screen Sharing </li>
	<li>Custom Hold Music </li>
	<li>PIN-less Entry Option </li>
	<li>Web Audio </li>
	<li>Online Dashboard </li>
	<li>Free Call Recordings </li>
	<li>Call Lock </li>
	<li>Transcription (Add On) </li>
	<li>Secure Calling </li>
	<li>Phone &amp; Chat Support </li>
	<li>Android &amp; iPhone Apps </li>
	<li>International Numbers </li>
	<li>Playback Mode Option </li>
	<li>Large Event Conferencing </li>
	<li>Dial Out Capability </li>
</ul>

Professional

1,000 Minutes are calculated per caller, 14-day Free Trial

Features:

<ul>
	<li>5 Dedicated Local Lines&nbsp;&nbsp; &nbsp;</li>
	<li>Unlimited Caller Limit&nbsp;&nbsp; &nbsp;</li>
	<li>2.3&cent;/minute Overage Cost&nbsp;&nbsp; &nbsp;</li>
	<li>Branded Greeting&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Screen Sharing&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Custom Hold Music&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>PIN-less Entry Option&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Web Audio&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Online Dashboard&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Free Call Recordings&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Call Lock&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Transcription (Add On)&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Secure Calling&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Phone &amp; Chat Support&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Android &amp; iPhone Apps&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>International Numbers&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Playback Mode Option&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Large Event Conferencing&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Dial Out Capability&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Personalized Call URL&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Detailed Billing Report&nbsp;&nbsp; &nbsp;</li>
</ul>

Enterprise

5,000 Minutes calculated per caller, 14-day Free Trial

Features:

<ul>
	<li>20 Dedicated Local Lines&nbsp;&nbsp; &nbsp;</li>
	<li>Unlimited Caller Limit&nbsp;&nbsp; &nbsp;</li>
	<li>4.2&cent;/minute Overage Cost&nbsp;&nbsp; &nbsp;</li>
	<li>Branded Greeting&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Screen Sharing&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Custom Hold Music&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>PIN-less Entry Option&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Web Audio&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Online Dashboard&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Free Call Recordings&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Call Lock&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Transcription (Add On)&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Secure Calling&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Phone &amp; Chat Support&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Android &amp; iPhone Apps&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>International Numbers&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Playback Mode Option&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Large Event Conferencing&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Dial Out Capability&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Personalized Call URL&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Detailed Billing Report&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;</li>
	<li>Dedicated Account Manager</li>
</ul>

Premier

15,000 Minutes are calculated per caller, 14-day Free trial

Evolve IP Unified Communications provides unified communications integrated with leading collaboration tools. The platform provides enterprise voice and messaging with 99.999% uptime reliability. It is also only a few among them provide a natively integrated UCaaS solution for both of the world&rsquo;s leading collaboration platforms - Microsoft Teams and Cisco Webex. 
 
Considering how the world has become a virtual workplace in recent years, UCaas solutions help businesses to thrive by allowing them to connect anytime, on any device, by leveraging features that boost productivity, support hybrid deployments, and enable business continuity. The platform also offers enterprise UCaaS features including hybrid deployments as well as traditional PBX and contact center features. By offering an enterprise-quality hosted PBX with world-class voice quality and advanced unified communications features, Evolve IP&rsquo;s cloud IP Phone systems are helping businesses to avoid all the hassles that come with managing carriers, hardware, and vendors. Also, by leveraging Evolve IP&rsquo;s unique carrier access cloud, businesses can enjoy flexible hosted VoIP services paired with quality and control of on-site equipment. 
 
Evolve IP for Unified Communications and Collaboration is a great choice for a variety of businesses as it comes with best-in-class high availability and disaster recovery, native platform-level integration, support for both hybrid deployments and traditional phone systems, and reliability powered by its global enterprise-class Cisco broad works voice network. 
 
Benefits of Evolve IP Unified Communications:

<ul>
	<li>This leads to enhanced productivity as the platform is able to cut down employees&rsquo; wasted time by providing the status of their co-workers in real-time.</li>
	<li>The platform allows for seamless communication and collaboration as it can be accessed from all sorts of locations and mediums including office desks, mobile devices, and other locations at businesses where work gets done.</li>
	<li>As the platform integrates all the multiple communication functionalities that the business requires into a single product like premises-based telephony, messaging, and video services, businesses won&rsquo;t need to invest in multiple software which consequently leads to cost reduction.</li>
	<li>Leads to enhanced customer service as the platform not only as it makes it easier for an individual to reach out to a fellow associate on a separate channel using instant messaging and specific call routing tools.</li>
	<li>By offering the ability to save messages, and conference calls, and providing detailed insights from UC dashboard reporting, Unified Communication reduces response time, boosts employee productivity, and improves customer loyalty, all of which lead to increased revenue.</li>
</ul>

 
 
In regards to pricing, the vendor hasn&rsquo;t made its plans or its pricing information available.

Leverage the highest quality video resolution to build trust and be more engaging. 


HD Video Calling 

Enable users to communicate quickly with multiple types of messages, like voice mail, email, and fax. 


Unified Messaging 

Get uptime reliability of 99.999% & keep all your systems & tools running independently of office conditions. 


Superb Reliability 

Supports all collaboration functionalities like file sharing, screen sharing, and desktop sharing. 


Collaboration Features 

Turns any phone that employees log into a primary work phone.


Open Seating / Hoteling

Offers the ability to send and receive faxes in a format of your choice with a single click on the desktop. 


Cloud Fax

Evolve IP Unified Communications

Overall, I am very happy with Evolve IP Call Center. It allows for smooth, efficient call handling, and I think its strengths definitely outweigh it's weaknesses. There are few to no dropped calls, and when paired with a skilled operator, it provides a great customer service experience. For me as a call center operator, it is very easy to make transfers and handle multiple lines simultaneously. I appreciate how easy it is to make transfers, hold one line, the other, or both, and make callbacks. The virtual hold feature allows for better answer rates and higher customer satisfaction. Last, it is easy to relocate or minimize the tabs for the call center software, making it easy to navigate other web pages while handling calls. The design is not very intuitive; it takes a while of using the software to understand how to use it. It also lags sometimes, which *can* cause calls to bump from one agent to the next. I have heard that the supervisor view uses a lot of RAM, and therefore is prone to freezing up or not working as it should; however, I have not experienced this personally. The call center where I work does not use their recording feature (for rights and responsibilities) because it cannot (yet) be paused; I have heard that this is under development.

Our previous system was ugly designed and outdated. Most dialing software systems have new features which make it easier to provide customers with the right information. 

Overall, we had hoped for a better product. Everything works, but not the way we want it to work. We expected a high quality dialing system. Instead we've received a software package that is more than ready for an update. Our previous system was ugly designed and outdated. Most dialing software systems have new features which make it easier to provide customers with the right information. Our previus dialing system had not so many option for reporting and complex dialing. This software has al these option. Some of them work well. Besides that this system doesn't remove clients from the queue. Our previous system did unfortunately... It cost us a lot of time to implement this software. There are still things that aren't working well right now. Unfortunately, the company can't solve all the problems at once. One last thing: the user interface, for call agents and adminstrators aswell, looks outdated.

I'm sure it would work great for some users and companies, but it didn't entirely meet our needs or expectations. Ultimately, both sides agreed it was best to move on. There wasn't a lot that we really liked about this platform. It mostly functioned as a phone system for the year that we had it, but it wasn't right for us. The support was not great. I think they did try to provide good support, it just usually fell short for us. The unified communications app was not very good and had some issues. The website was very bad for most of the time we used it. They did upgrade it toward the end of our time using them, but it still fell short of other platforms we tested or what we now use. We think ultimately the company and product didn't head in the direction we were lead to expect and deadlines were frequently overstated and missed.

When we first switched to the call center software, the agents were apprehensive to learn something new. They thought it would be too difficult, slow them down, and be a burden. 1 month into it and they were all saying they don't know how they lived without it, and that it is so much easier than the old way. We like how much easier it is to do everything on the computer instead of the phone. Thank you for providing a software solution that is easy to use and makes the process simple and trackable. The least favorite part about the software would have to be that the numbers reported to the agents in "real time" do not match the numbers that are pulled on the back end. Not a huge deal for us because we rely on the tracking on the back end which is correct.

Customer Service will assist but often after escalation to a Tech or ore knowledgeable rep. Functionality is acceptable for the most part. I believe the system has potential to do exactly what we need it to but I would like to be able to make the adjustments personally rather than opening a ticket. If a ticket is resolved, for something I have the capability of doing, I'd like to be taught how to do it, so I am aware how to manage the problem, should it recur. Reporting Capabilities. Potential. Monitoring Wallboard Not very user Friendly. Quirky. Issues with things, like lingering "ghost" calls,that happen without full explanation.

The overall Experience with Evolve was beyond poor. It is impossible to speak to anyone over the phone about issues and when you do they are not knowledgeable or able to help you fix your issues. They make promises to "escalate" your tickets but then sweep them under the rug and never call you back. So you have to start all over again the next day wasting hours of busy business owners time. The customer portal is a joke. The Pro's were only the thing I already had in place before Evolve took over my existing phone company. The online portal is impossible to use and there is no help to set it up. No Customer Service or Support.

When I was taught by provider they explained everything almost too thorough and it confused me. Overall it was simplified and it is now easy to teach. It's a very up to date and useful. I like the click to call options. I like the fact that users can easily see their stats for the day. I also like that you have a section where you can store contacts. What u disliked was information for the call the user is on doesnt show up automatically. I also dont like the fact if your on monitor mode you cannot hang up the user call. I do not like that ANIs dont automatically change with the phone numbers.

Overall, the experience has been great. The call center functionality is wonderful and there are a slew of features available for most environments. The support from Evolve IP is really industry best as every person I have had the pleasure of working with has been competent and extremely helpful. The functionality and support from Evolve IP using their call center as well as the value are more than enough reasons to make the switch. There is a slight learning curve navigating the software but like any new software, this is to be expected.

it was a lot better then the old outdated software we were using and it was a lot more customizible. Our agents found it easy to use and navigate. Our call center manager enjoyed being able to customize reports for the specific data they were looking for. We were unable to load multiple recordings that we use for holidays, office closed, and so forth so we had to switch it for different events instead of it being able to auto switch without changing the wav file.

While technicians are always pleasant to deal with and willing to help, I find that it usually takes many calls in to get issues or changes or additional lines set up. Queue is simple and easy for agents to use, accessing custom reports on demand through Broadworks is very helpful Recent changes have made independently managing changes to our account almost impossible. It is no longer intuitive and requires many calls to the company to get issues resolved.

Security, disaster recovery, growth ability and cost savings

EvolveIP has been very easy to work with. Changes to our agreements are very simple and support always follows up with open items. Security, disaster recovery, growth ability and cost savings This company is very easy to work with. Response times are almost immediate and they are great at follow up. At first I was a little skeptical as I had not worked with many other hosted companies, however in a very short time my uneasiness went away.

Evolve IP Unified Communications is a Productivity, Audio Conferencing platform designed to help businesses grow. Know the Evolve IP Unified Communications features and it’s benefits. 

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Evolve IP Unified Communications Overview

Overview

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Evolve IP Unified Communications Features

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