Workplace from MetaUsed by 82% Professionals

Workplace from Meta Reviews

Free | Paid

3.5

/5

(Alternatives.co rating)
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Meta Workplace is an all-in-one business communication and collaboration platform that enables users to connect with team members, collaborate, and do much more regardless of location. It has a secure chat, groups, video, and various tools. It's a Facebook for your business.

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Workplace from Meta
3.9
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G2
4.0
Top Comments by G2
Positive Comments
  • Sonali K.UX designer
    Review
    5.0

    -Collecting responses right away following the publication of a communication in two directions (comments, reactions) -Recognition (that's where we discuss our greatest successes and colleagues are shown appreciation; for instance, it's awesome when the CEO says that your accomplishment is significant) -A platform for innovative communication forms that will appeal to our audience (live streams, q&a, achievement posts, etc) - Giving immediate responses from coworkers while live streaming (we do a lot of streaming, thus, seeing an immediate response from the audience is vital). We can communicate our reactions, but not in a fashion that would allow the hosts to see them from the other side. It would be the ideal enhancement) - When it comes to your ability to remove a comment you've made, Workplace Chat is unreliablesometimes it works, sometimes it doesn't. - There was no Video Meetings Feature We can communicate with the entire firm through our two primary routes. This is the workplace and email. With the help of our HR Marketing team, we are making every effort to place more emphasis on Workplace because it is a two-way channel as opposed to email. We welcome colleagues to express their thoughts and views (both bad or good). Additionally, we try to improve leadership communication in the workplace (TownHalls for all managers from the C-level team) in order to demonstrate to employees the advantages of this channel over others.

  • Shahina M.Junior Controller
    Review
    5.0

    I am using this software at my work and it is so convenient to use. It has desktop software plus a phone app where you can access your work chat anywhere anytime. They have also included audio and video calling in software which an add on. You can send messages, files or any work related documents via this chat. the best part I like about this software is you can search your past chat by searching a keyword and you can see your chat there. It is good software for internal messaging without being formal to your collogues. I like this app and software both as I use them everyday for my work so there is nothing I don't like about it. The only thing I don't like which is also a good thing the message keeps on popping in red until I see it or open it, so it shows me my unread messages. Yes, I recommend Workplace by Facebook to all the companies or businesses who need internal messaging and also it is cost effective for any number of users. You should try this software for your internal messaging. It is messaging or texting software for all our company employees. We connect through this app even though the person is in other location. We can make our team groups by adding people who are required to discuss our issues. It is an engaging platform for all. We can share files and documents within our texting conversation.

  • Rokan H.Chief Operations Officer
    Review
    5.0

    Workplace from Meta is the best platform for getting in touch with all colleagues in the best innovative way. For companies that have diverse employees and remote offices, Workplace Meta is the best platform. I can share my files, questions, and live meetings on this platform. It's very simple to use as its UI and UX is similar to Facebook. Also, it supports multiple devices and easy to navigate. I liked everything about Workplace Meta. Just sometimes if you navigate from the browser it took some delay to load pages. Large companies or firms, that have diverse employees from all around the world and mainly focus on remote working can use this to enhance the communications between the employees and management. Management can go live and share their notices or conferences using it. It felts like you are onsite while using this platform. Connecting with all office employees and management in one place. Easily organizing and attending the daily meeting, Live conferences using it. Can share multiple files and documents on the platform to share in separate groups.

Negative Comments
  • Verified User in Financial ServicesEnterprise(> 1000 emp.)
    Review
    0.0

    This software does not meet my needs or the needs of my team. GIFs are fun, but a complete time-waster. I would never recommend this product to anyone in a business setting. It reminds me of MSN Messenger from when I was a kid - except without the status and other functionality of that program, so there's no way kids/teenagers would use something like this. "Chat" function is missing basic features like status (available/offline/busy) and the ability to group contacts. It is also not secure, so we are unable to share files through chat. The screen share option is only available one-on-one and after a video call is initiated. There is no integration with email or calendars (Outlook), which would be useful if there was a status indicator - ideally when one is in a meeting, their status should automatically update to "in a meeting" or "busy". Instead, we all get desktop notifications all the time. Also - the desktop notifications link to the website (when clicked) instead of opening up the desktop app. What's the point??? The website is useless for Corporate groups that don't have any non-sensitive information to share. It's mandatory to follow certain executives, and my newsfeed is full of posts from random people that I have never and will never interact with. No one in my department uses the website. We've all downloaded the chat app so that we never have to open the Workplace site. Wait. This program has potential, but it's still in beta form, and nowhere near ready to handle big organizations. They're missing basic features and have made no adjustments since the first wave migrated over (despite lots of recommendations/complaints). They're just too small and too new for a company like ours. This replaced an outdated software that is no longer supported by Microsoft, but has decreased productivity overall. We're missing basic features like calendar syncing, file sharing, contact organization, and status.

  • Verified User in Hospital & Health CareEnterprise(> 1000 emp.)
    Review
    1.0

    There is not much that I do like. I mean I guess it is fun to see what else happens in the hospital, but that is about it. What don't I? I get a million emails from them a day, and no matter how many times I click unsubscribe I still end up getting more. I don't think that the workplace should be promoting to be on facebook. We all have a million other things to do. I also just have no interest in posting. I don't think that anyone finds it helpful or a fun way to connect with coworkers. I just really don't think this is something that is beneficial in the workplace. I don't understand why it is being pushed for employees to use. They also send a tonnnnn of dumb emails to your business email no matter how many times you unsubscribe. Don't make your company use this. Nothing. Absolutely nothing. Again I guess some things are cool to see from other units in the hospital, but it has no real benefit to us in the workplace.

  • Verified User in Information ServicesSmall-Business(50 or fewer emp.)
    Review
    1.0

    The idea of Facebook Workplace is great. Basically integrating your social profile with your work life all in a singular place. However, that's just as far as it goes for us. The idea was great, execution wasn't as much. As we don't handle a lot of digital media work for clients, the idea of using Facebook Workplace just never materialized after the initial trials. There's not enough functions and it's a very rudimentary platform for our company when you compare it to Microsoft Teams or even JIRA. Even as a collaborative tool, the other tools provided for versatility. For basic usage Workplace is a great tool for companies starting out who don't want to invest into other platforms. However, it is limited in what it is able of doing. We were looking at Workplace as a collaborative tool since it integrated social profiles with work, seeming like that the tool would be easy to use and access.

Trustradius
3.7
Top Comments by Trustradius
Positive Comments
  • Adenike OmoboriowoInformation Technology Specialist
    Review
    4.5

    We use it strictly for fast and efficient communication among the different teams at Iroko Tv. Workplace enables us to send instant messages, video chat with other colleagues, collaborate on projects via groups, and share or follow news about the most important updates to our organization. Overall, Workplace enables us work better together as teams across Iroko Tv.
    Employee Engagement - Workplace encourages employees in an organization to engage better with one another by collaborating better on projects and exchanging ideas around specific topics and interests, improving the bond amongst team members. Efficient Conversation Flow - It alters the email chain present in most organizations and encourages the staff to communicate informally, easily and efficiently via the different conversation mediums provided for users of this program like instant messaging, HD video and crystal-clear voice calls for one-to-one or group conversations. It ensures that team members communicate via emails only in the most formal of situations. Conversation Management- Workplace makes it easy for team members in an organization to search for past conversations between colleagues and teams, find shared project documentations etc. all thanks to its effective search algorithm which makes it easier for users to go back in time to locate important data.
    Familiarity: Workplace by Facebook has a familiar user interface and function similar to the Facebook social networking platform. This makes it easy for new colleagues at my workplace to pick up the workings and functions of it in a matter of hours. Better Interaction: On a daily basis at work, I get to communicate officially with less than ten people in a company with over a thousand staffs. Thus, I have no bond or official interaction with colleagues outside my team and department. Workplace by Facebook has made it possible to interact with a lot of my other colleagues with whom I have no official contact. Practically every week, I get to know new faces at my workplace all thanks to Facebook. Integration: Workplace by Facebook integrates well with our everyday third party programs at work such as Microsoft Azure, Okta, Salesforce ,Onedrive and Bluejeans. Workplace's integration with Bluejeans has been especially beneficial to the staffs at Iroko TV. Workplace's integration with Bluejeans has enabled team members to host meetings on Bluejeans and stream it live to be watched by interested colleagues. This is very important in situations whereby some members of a project are unable to make it to a remote video meeting and this happens every time. In times past, we needed to take a note of the most important discussions at the meeting and email to the absent members, but most people rarely bothered reading the notes . With the Bluejeans integration with Workplace, project team members simply follow the meetings live via streaming on Workplace.
    I dislike that despite the fact that I have a Facebook social network account, I have to start all over again to use Workplace by Facebook. It would be great to have Workplace as a part of my Facebook social network account, allowing me to use both at the same time. I dislike that to access Workplace by Facebook, I have to use a virtual private network. Also, it is almost a clone of Facebook social network and does very few things which I cannot do with my Facebook social network account ordinarily. It would be great if users are allowed to control what information they want to see in groups, as the quantity of information can become quickly overwhelming.

  • Laura GillenwaterSr. Learning & Development Consultant, E-Learning Specialist
    Review
    4.5

    I was not involved in the selection process, so I'm afraid I can't be of much help with this. I do know that my company is a stickler for security, though, as well as for making sure that the vendor is financially stable, so I would assume that Workplace by Facebook passed both of those evaluations or we wouldn't be using it! Also, it helps that Facebook is already a widely used platform, making adoption of Workplace much faster and smoother than another product might have been.
    I think Workplace by Facebook is a great communication vehicle for any mid-sized to large company. (Since it's more groups-oriented than "regular" Facebook, it might not work well for smaller companies.) I also don't have any idea what the cost is for having it, but that also be a reason that it wouldn't be worth the expense for smaller companies. For larger companies, I think it's a terrific way for folks to communicate with one another and for "the powers that be" to communicate with employees. Facebook Live is only suitable when you have a limited number of people who need to be on screen and it wouldn't really be suitable as a vehicle for instructor-led online training -- it's really most suitable for presentations (although, via the comments area, does allow for questions to be asked in writing).
    Bring groups of people together to share info, stories, updates, etc. The chat app is pretty decent. Workplace Live is a good large-group meeting broadcast platform. It's pretty intuitive to use for anyone who's used Facebook. It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups. It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc. It has search capabilities for finding old information. It's available for both desktop/laptop and mobile devices. It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too). Workplace Chat has the ability to set it to Do Not Disturb. You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc. You can use Markdown to format your text
    Workplace Chat is not reliable in terms of being able to delete a comment you sent...sometimes it works, sometimes it doesn't. When viewing a Workplace Live event after it's over, the comments don't always show all of them and in order, even when you choose that option. Your "status" (on vacation, in a meeting, whatever) is a bit too subtle and easy for folks not to notice. We've created "badges" to use in place of our profile photo as a workaround for that, but it would be nice if Workplace had provided something like that itself.

  • Verified User
    Review
    5.0

    We can compare Workplace in general from email communication (we use Bananatag tool for this). Our email communication and Workplace communication are sometimes competitors. RIght now, we have much higher analytics of email read rate/open rate than on Workplace activity. It may be connected with the fact that there is a lot of communication going on on Workplace. And with the emails we have a dedicated unit to monitor and balance the daily/weekly official email load on the associate. Workplace is a live network. Of course, we as admins balance the posts in official groups. But there are lots of other groups where people post whatever they want (like local communities or communities by interest). Why we keep focus on increasing Workplace engagement instead of email communication is definitely because of this instant feedback that we can get with posting. Email communication cannot create this feeling - it's always a one-way communication in our case.
    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    2-sided communications - gathering feedback instantly after the communication is released (comments, reactions) recognition (that's the place where we share our top achievements and associates feel appreciated - e.g. it's so cool when CEO can comment that your achievement is important) platform for creative formats to engage associates to our communication (live streams, q&a, achievement posts, etc)
    providing instant reactions from associates during live stream (we stream a lot and seeing instant reaction from the audience is important. We can comment but we cannot share reactions in the way so that the hosts see this reaction from the other sided. It'd be a perfect improvement) more analytics in groups and admin panel smth like Instagram stories would a cool format to add better design of email notification

Negative Comments
  • Lokesh MeenaProject Manager
    Review
    4.0

    Slack has very limited features when compared with Workplace by Facebook. It looks like we have to make a group or something like that and start chatting like telegram or WhatsApp. It has some additional features and a professional look when compared with the social media apps, but Workplace by Facebook is a much better option for overall satisfaction.
    Workplace by Facebook is well suited for the day-to-day requirements of internal online communication in an organization. We can keep connected with other colleges in a very easy and familiar way. These needs include: chatting with colleges, documents or data sharing with other team members, posting live updates about projects, etc. Workplace by Facebook is well suited for these scenarios. I think it's less appropriate for posting personal or non-professional updates or content.
    Its layout is very similar to regular Facebook, so it looks familiar and easy to use. Members do not need to be trained to use it for the first time or later on. We can create different groups for different departments or different projects according to our needs, and share required content over that group only; it's a helpful way to discussions, collaboration, etc. Its pricing is suitable for a small or large organization. It has nice mobile apps, which helps us to keep connected with the organization and project while we are away. The chat feature is inbuilt in Workplace by Facebook, so we don't have to use other apps for that purpose.
    If they could add some more features to track project statuses or task updates, it could be a great help for most of its users. There could be some way to save us from managing two Facebook accounts, i.e. personal and workplace. Maybe one common portal for both. Sometimes Workplace by Facebook distracts our focus, as its main wall shows endless content shared by other mates, which helps to disturb focus from the work.

  • Verified User
    Review
    4.0

    Workplace offers more features with less of a learning curve than other options, which has helped adoption and usefulness. It is built for communication, which it excels at, but it is not built to address all business needs and other project management, document review, and communication tools are still needed.
    Workplace is an excellent and intuitive way to have efficient conversations with groups or individuals. It excels when you need to post an item for review and have a real-time conversation with a team. It also takes advantage of the Facebook-style interface to give remote employees a way to interact and engage with the team that offsets the need for face-to-face conversations. It does not replace task and project management tools though.
    Minimal learning curve - besides being generally intuitive, the functions and interface are familiar to anyone who uses Facebook. Balanced notifications - many competing tools have notifications that are either too intrusive and frequent or not helpful enough, while Workplace is a good middle ground. Flexible - polls and comments have a variety of business uses that make it a much more robust communication tool compared to strictly chat-based options.
    Limited project management options - no good way to track tasks or projects, so other tools are needed. Easy to dismiss for people who don't see the value - the Facebook-like nature of the tool can be a liability when it comes to wanting management to take it seriously. Chat interface has downsides - the standalone chat applications can be a bit buggy, and the chat interface within the web view is not ideal. No intuitive way to message a group - chat options like Slack are better at easily messaging a group or department, where in Workplace you have to be a member of a group to start a conversation.

  • Adam MontgomeryEnergy Efficiency Consultant
    Review
    3.5

    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    To me there's not a better tool out there for sharing company and employee news. If you use Facebook, then you will have no problem transitioning to Workplace by Facebook. If you are concerned about getting distracted and losing time (which may happen on Facebook) don't be concerned. The developers of Workplace by Facebook have really done a good job about making it a productivity tool first, and a social tool second.
    It is so easy to introduce to employees because it has the same look and feel as Facebook, which the majority of our employees are already familiar with. It's a communications, collaboration, and file/document sharing tool all rolled up into one. It eliminates the need for other software. Our HR team uses it constantly to keep employees up to date on company news and for polling to get feedback on new initiatives.
    There's a slight concern over the privacy and security of company and employee information. This concern is increasing with each revelation about Facebook's use of data. I am not a fan of the Messenger and Workplace App being separate; just like with regular Facebook. I wish they were combined in the same app. Although overall I do find Workplace by Facebook productive, occasionally I find myself losing time by scrolling and clicking too much on company gossip and news.