SpikeUsed by 76% Professionals

Spike Reviews

Free | Paid

3.5

/5

(Alternatives.co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Spike is an excellent team communication and collaboration tool. Designed for teams to communicate openly and easily share feedback and learn for the business's growth, regardless of where they are located. With Spike, your teams will undoubtedly collaborate better and be more productive than ever.

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G2
4.7
Top Comments by G2
Positive Comments
  • Edward K.Business Intelligence Consultant
    Review
    5.0

    I have been using Spike for a little more than a month. I wanted to improve my productivity workflow and streamline how I handle level 1 and 2 communications (urgent and important). As a productivity expert, I found it was taking me more and more time to respond to my most important messages, emails, and media posts. I also had to go to multiple locations to ensure I responded to every message. I like best that all of my messages are in one place, and Spike sorts them into priority order. If I am pressed for time, I can deal with only the top-priority messages and leave the rest for later. When I deal with level 2 communications (communications not addressed to me exclusively), I have an option too; Block, Unsubscribe, or schedule in the future. I deal with 90% of my essential (level 1) communications one-time; the second level is either blocked, unsubscribed or scheduled when I have time to deal with non-urgent communications. I am now processing all my communication in half the time it took just one month ago. Win, Win! I currently use multiple calendars, one for business and another for personal activity. I have noticed that my calendar entries are not always in the Spike Calendar. I think the is a bug when I have overlapping personal and business appointments Spike has streamlined my workflow and reduced the time I had been spending in Gmail and Outlook. It identifies my most essential communications and shows me the entire thread so I can quickly and accurately respond to the communications. I also like the manner in which Spike presents messages; it is a casual and comfortable format without all the email junk that comes with every message, so I can quickly respond to the message itself.

  • Joris T.Owner, Audio Branding Consultant
    Review
    5.0

    As a creative entrepreneur, I rely heavily on clarity in my communications. The way Spike displays email treads as a conversation is a game changer for me. It sound simple, but it solves a big problem: We all know long e-mail treads can get messy really fast. I used to 'open up' treads to look for files, attachments, etc. but oftentimes, attachments don't show up inside a folded tread, so it takes a lot of time just looking for what I need. A conversational display of e-mails solves this problem. I can quickly scan our conversation without having to ignore useless information like signatures etc., and access things that are of actual relevance. It's a simple and elegant solution; more so because my emails are getting sent with all the extras like signatures. This way, on the other end of the conversation, my e-mails look professional and not informal. I would like to see a little bit more customisability, like displaying avatars yes, or no, but these things are merely nic-to-haves. Clarity, organisation and speed in workflow

  • Cezar P.Senior Software Engineer
    Review
    5.0

    Grouping by sender/participants into reasonable threads is the best feature I've seen in an email client and the single feature that helps me bulk-manage newsletters I wanted to catch up on but wasn't able to, or notifications from the same service. It makes cleaning your and reducing unread messages by HUNDREDS a piece of cake. Spike saves me from drowning in dozens of emails coming every day. I LOVE IT. I not only "would" but DO recommend it to everyone. Sometimes not everything I'd like to be grouped is grouped (like emails from Quora), At first, even private custom domains required a subscription, but this is no longer the case. If you have a catch-all email domain and use multiple recipient addresses, it gets confused - but it's understandable! + Information overload solved + Easily clean up even old newsletters that were stuck at unread + Able to blend in all inboxes without importing to a single email account + Helps me manage my calendar too + Works as instant messenger if both sides use it!

Negative Comments
  • Patrick K.Owner / Envir International
    Review
    3.5

    The overall experience is pleasant, with multiple ways to sort your threads which makes it comfortable to work with. - 3 options to sort your threads - Clean interface - Nice priority and other option - Tasks and notes option - Groups and projects option - You don't have to be a Spike user to work with Spike, which makes it versatile - Email tracking and reminder - Easy search, especially on documents, real-life safer for me - In-browser option It doesn't feel like the application isn't fully functional yet. There are some options to cooperate, but there is more to what it can do. - It should be a team app, but I miss sharing options or delegating options to the team and an option to cooperate within the mail - Its rather slow, if I select a bunch emails and "read" them, it takes 30 seconds to put them on "read", also they sometimes "unread" by them selves without a reason. - The pricing method is horrible, every mail address is an account, which means that only 1 person can use this account, so for example; your signature is also from 1 person. - The in-browser option is great, but the problem is, that you need to login each email address seperately on each device since all addresses are seperate accounts - When my client forwards an mail and I want to reply, I reply my colleague not the client - Mailto code from the contact form on our website isn't recognized, so you reply to your mail server instead to the mailto address - Reminder option is great, but when a client already responded the reminder will still come - When a client sends an invite and I accept it, it doesn't automatically appear in my calendar, so I should add it by hand Still waiting for the multiple users per account option and how to share or delegate mail conversations. Not yet updated, but I have the feeling since it's a young company, they will find an excellent way to solve this!

  • Sam S.Full Stack Web Developer
    Review
    4.0

    I jumped on this after having enough of the slow and unreliable Microsoft Outlook. The UI is much fresher, and I am a big fan of the modern take on the mail client. I brought the 5x deal for my current business email accounts. I hope to check out the team functionality soon. I do like the quick notes and the Google calendar integration works very well on my phone. There are, however, a couple of downsides. I am very technically minded, so I am reasonably handy for figuring ways around potential issues, but adding an HTML signature is not currently supported. Never the less you can 'try' and copy and paste a signature from a signature generator (like HubSpot's). You are then limited to their templates which is a bit sucky, especially when paying for a premium service. I did find a handy hack to get mine a bit more custom, which has satisfied my itch for now. The only other thing is more a UI issue than a software fault. But I don't like the way read emails are still as bright and vibrant as the unread emails and it can be a bit distracting. Also some of the buttons are not the most intuitive. All in all, I do feel its a great product, there is room for improvement and I look forward to see how it develops over the next year. While the unique UI might not be to everyone's taste, I do like what they are trying to do. If you are looking for a fast, lightweight email client. I would certainly give this a go. You might just need a technical hand with sorting the signatures. It feels much lighter than some of the leading brands and definitely worth a shot. Its UI is unique and offers a fresh take on the conventional email client. I had issues with Outlook stalling whilst trying to sync between various large email accounts. I have only been using Spike for a short while, and it does take some getting used to, but I am really enjoying it so far.

  • Verified User in Fine ArtSmall-Business(50 or fewer emp.)
    Review
    2.0

    I'm a person that struggles to answer emails fast because most apps don't allow me to see the entire conversation in one go. I've always felt that for answering someone's email, I have to sit down at my computer, look at the whole discussion one email by one with my client, and answer them correctly. With Spike, it doesn't happen anymore. Now my emails are just like a WhatsApp conversation or a chat conversation. I can look at the whole discussion in one go because it is like any other chat app. It looks so much like a chat that allows me to answer fast and efficiently. 1. The fact that you can't multi-select on the search results. What is going on with that? you can multi-select threads on the inbox but not on the search results and you can't do that either when you click on a contact on all their conversations. I have talked to their support and they said that feature is coming on the next update. That shouldn't even be a feature, how is that not possible? 2. You can't label multiselected threads, emails or people all at the same time... WOW that's a basic, seriously how in the world this is not possible to be done? 3.The fact that you can't move all the conversations from the same thread, at the same time into a specific label. You are only moving the contact into the label. Which is good as long as you work with Spike only. If I happen to access Gmail from someone else's computer, the conversations won't be labelled because the other email apps don't work with labelling contacts, they work with labelling emails. 4. You can't move threads and emails from one account to another one. I can do that on many other apps but it's not possible here. So now I have to do this using a different app. I can answer emails fast, and I can finally look at an entire conversation at one go.

Trustradius
4.7
Top Comments by Trustradius
Positive Comments
  • Meraz HussainAssistant Manager
    Review
    5.0

    Better and clean UI. Amazing and responsive customer support and acts as a Unified email experience on various platforms.
    Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
    Spike groups similar emails so I don't have to hunt. I can pin critical emails and eliminate spam emails with a few clicks. Emails (multiple accounts), calendar events, and team interactions are all integrated. The super search tool is fantastic; it searches all emails, including attachments, all events, and all team communication. The cloud integration is fantastic. Chat and phone calls are integrated (video and audio). Simple and powerful UI. It's easy to use and includes many valuable options for keeping your life and tasks organized.
    I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open. The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP. Email Signature in HTML is still not taught as the capability, which I'd love to see.

  • Verified User
    Review
    4.5

    Improved user experience. Unified email experience across several platforms and excellent client service. Spike is only an email client without the ability to set reminders or do other complex task management functions. Others have done so.
    In terms of email handling, Spike is a strong tool for mobile devices. It's well-suited for corporate use cases because of its level of refinement and stability. As more email clients provide note-taking capabilities such to those found in Microsoft Outlook, this feature is especially appreciated. The last email groups function is also handy.
    There is an uniform experience because it consolidates email accounts. Spike's chat-like interface is its main selling feature. Files may be easily shared by connecting to cloud services.
    Adding a little extra room to the UI will make it even better. Pixel blocking would be excellent. There is some work to be done on the widget that they give, despite its promising potential.

  • Verified User
    Review
    4.5

    The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
    I think spike us well suited when you are busy and you want to send a message to the group chat of your department,and you want to check if the team manager is online or not,also it's a great way to take notes and share them with your supervisor or for example a plan for an incoming project.
    Make boring emails into conversations Easy to delete messages Priority :in messages The possibility to see if someone is online or not
    I honestly don't see any functionality to add

Negative Comments
  • Meraz HussainAssistant Manager
    Review
    5.0

    Better and clean UI. Amazing and responsive customer support and acts as a Unified email experience on various platforms.
    Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
    Spike groups similar emails so I don't have to hunt. I can pin critical emails and eliminate spam emails with a few clicks. Emails (multiple accounts), calendar events, and team interactions are all integrated. The super search tool is fantastic; it searches all emails, including attachments, all events, and all team communication. The cloud integration is fantastic. Chat and phone calls are integrated (video and audio). Simple and powerful UI. It's easy to use and includes many valuable options for keeping your life and tasks organized.
    I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open. The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP. Email Signature in HTML is still not taught as the capability, which I'd love to see.

  • Verified User
    Review
    4.5

    Improved user experience. Unified email experience across several platforms and excellent client service. Spike is only an email client without the ability to set reminders or do other complex task management functions. Others have done so.
    In terms of email handling, Spike is a strong tool for mobile devices. It's well-suited for corporate use cases because of its level of refinement and stability. As more email clients provide note-taking capabilities such to those found in Microsoft Outlook, this feature is especially appreciated. The last email groups function is also handy.
    There is an uniform experience because it consolidates email accounts. Spike's chat-like interface is its main selling feature. Files may be easily shared by connecting to cloud services.
    Adding a little extra room to the UI will make it even better. Pixel blocking would be excellent. There is some work to be done on the widget that they give, despite its promising potential.

  • Verified User
    Review
    4.5

    The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
    I think spike us well suited when you are busy and you want to send a message to the group chat of your department,and you want to check if the team manager is online or not,also it's a great way to take notes and share them with your supervisor or for example a plan for an incoming project.
    Make boring emails into conversations Easy to delete messages Priority :in messages The possibility to see if someone is online or not
    I honestly don't see any functionality to add

Capterra
4.7
Top Comments by Capterra
Comments
  • Michael H.Managing Partner
    Review
    4.0

    It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!
    Transparency / visibility leading to ease of use Rapid Customer Service response time Ease of transition Novel approach (topic/people focus, simplified front e
    + The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer. + The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by chats/blogs/... And Spike embraces this trend without losing the formality (it's just hidden) + The semi-automatic email account setup - Spike recognised (in most cases) what kind of email account I had (Gmail, or Exchange, or IMAP) and pre-filled parts of the server data (or eliminated me having to enter it at all) which made setting up accounts a breeze. + The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of. Not a given in today's fast moving automated world.
    There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals.... But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!

  • Isabella H.Project Analyst
    Review
    4.0

    We use this software to unify common emails, with advanced messaging that integrates better additional functionalities for an improvement in productivity that is frequently carried out, especially when we address communication issues, in order to acquire a sophisticated context, for each one of the conversations that are usually established internally in the company, above all to reduce the clutter of data and messages that are made daily, in order to offer a much faster and more solid service.
    This software unifies all the inboxes that a company can have, in a single interface, to achieve a more prudent concentration by needing to manage all its calls, text messages, emails, calendars and among many other qualities that can be attended from this system for a speed of response, especially when the support services are established by email or telephone means, being one of the systems that I like the most, since we can perform many operations at the same time thanks to Spike.
    It would be quite useful if this system will integrate a better appearance in its internal interface, because it is somewhat old, and it would be convenient for improvements, for a modern appearance in its entirety, in order to acquire a dynamic and incredible appearance once we want to use This software, for our needs, relevant, mentioning that an update so that its functionalities can be faster, is not a bad idea to implement, since it is somewhat slow in these collaborative processes.

  • Bakari C.Web developer and content producer
    Review
    5.0

    Great experience. With Spike, I spend less time processing emails than with any other email client I've used.
    Cleaner, faster interface.
    I've used five different mail clients, including Apple Mail, and none of them has made managing emails easier than Spike. You can use Spike to divide your priority for your non-priority emails, but I use the Unread and Read emails setup. Viewing my emails in the Recent pane means that I'm not distracted by the clutter of previously read and viewed emails. The Unread pane gives a clean Inbox when I'm done processing the emails, but I also click and see my read previously read emails. The ability to snooze emails is another feature not found in many email clients. The snooze feature allows me to use Spike as part of my task management processes. I can snooze emails and show them back up when I need them. Spike also has a fast search feature, so I have less of a need for saving and tagging emails to different folders. Because Spike also reveals search results of archived emails, I archive about a third of my emails so emails don't clutter my Inbox. Spike has several valuable features, including email templates, tagging, and quick responses. Best of all, Spike is free for personal use, though I would pay to use it.
    Wish there was a way to click on a calendar date in an email and have it added to the Spike Calendar. Smart email folders might also be useful for Spike.

  • Verified Reviewer
    Review
    3.0

    Terrible. Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.
    It looks nice. Pretty UI. Email organization is ok for a single email address *IF* you don't care about your in-email branding or your own signature.
    The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess. But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.

  • George G.Interim Director
    Review
    4.0

    I've been using it for over a year now both personally and professionally, and believe strongly that it makes the email experience significantly smoother and more enjoyable.
    Among the various tools looking to make email better, I believe this one does it best. It's strength is in truly stripping the junk away from messages-layers of quoted previous messages, long signature bars, etc.,-and turns it into iMessage/text like bubbles. When you're shooting messages back and forth to dozens of people, being able to keep up with conversations with simple bubbles is a super help. Yet, when you need to see the originally formatted message with the quoted text, it only takes one click to go back and forth again.
    It still acts and feels like beta software. The interface can be clunky at times, file handling isn't as robust as other email tools, moving messages to folders isn't possible. There's been some feature creep too as they seek to monetize, looking to make group messaging and voice/video chats.

  • Adam C.Owner
    Review
    5.0

    Hop allows for clearer communication and saving time spent on email. Allows for better context with a previous contact as well. I have saved a lot of hours on email, and a better experience then browser based email, or any other app.
    Hop helps reduce the amount of time spent on email. Hop works faster then any email client, and I have tried every one that I could find! The Priority Inbox vs Other inbox saves a lot of time sorting what is important and not important. If others are using Hop as well, it creates a realtime chat between each other. It also allows for encrypted messages between users, which is great when sending sensitive information.
    Not much, would like a few other small features like Auto Snoozing, and location based reminders. But really, they have the best email client, and now that desktop will be available, it will be the best solution on your smartphone, tablet, and desktop.

Alternativeto.net
5.0
Top Comments by Alternativeto.net
Comments
  • Royglueck
    Review
    5.0

    This was the best productivity application I have used thus far. I've tried slack-but it didnt meet the needs of communication externally I've tried Flock- but it still made me shuffle between emailing I've tried Workplace- A little expensive Hop's beauty was that it worked on top of my existing email and was an ultimate platform for collaboration

  • asals
    Review
    5.0

    Tried various email clients for use across mobile and desktop, and Spike has been the easiest and cleanest to use. Works well across devices, has all the features - including a great snooze with no bugs - and does a good job of allowing control over priority emails and what gets filtered to "other" inboxes. Fast, easy to use, and reliable.

  • Dispatching
    Review
    5.0

    Spike is an exciting take on email. As chat and plenty of other tools. I love the notion style notes.

  • jakob2
    Review
    5.0

    Very good gmail alternative, good web and android integration

  • Oo
    Review
    5.0

    The best email client ever ! Simple, easy and fast !

  • b_d_m_p
    Review
    5.0

    Best email app I've ever used.