About 3CX
3CX Features
- Call Recording : Allows users to capture and store important conversations for reference, compliance, and quality assurance purposes.
- Switchboard/Wallboard : Monitoring ongoing calls and metrics in real-time helps to optimize performance tracking through an integrated interface.
- Built-in Reports : Access comprehensive data insights and analytics on call activity and performance.
- Multi-level IVR : Designs interactive voice menus with multiple tiers, directing callers to the right departments or information efficiently.
- Hot Desking : Allows users to log in from any desk phone, ensuring a seamless communication experience.
- Business Text Messages : Seamlessly sends and receives texts for quick, efficient communication, enhancing customer engagement and interaction.
3CX Ratings and Reviews
Top Reviews
- Artur BittencourtInformation Technology Manager
3CX is our corporate phone system, we use it across the organization for all the landline needs, ACD, auto attendant and voicemail. We are planning on exploring all the unified communication options the system has to offer. We currently have about 200 users on the system, running on a virtual server and Yealink phones.
Flexible. 3CX can run on a Windows Server, Linux or as an appliance. It can also run on the Public Cloud. Simple. 3CX is very simple to configure and easy to upgrade. Management Interface. Easy to read and intuitive to find what you need. - Lisa N. K.Partner Relationship Manager
I cannot open the app using the start menu, only the dropdown on the right side of the screen. Took me a support ticket to find this work around. Review collected by and hosted on G2.com.