About 3CX
3CX Features
- Call Recording : Allows users to capture and store important conversations for reference, compliance, and quality assurance purposes.
- Switchboard/Wallboard : Monitoring ongoing calls and metrics in real-time helps to optimize performance tracking through an integrated interface.
- Built-in Reports : Access comprehensive data insights and analytics on call activity and performance.
- Multi-level IVR : Designs interactive voice menus with multiple tiers, directing callers to the right departments or information efficiently.
- Hot Desking : Allows users to log in from any desk phone, ensuring a seamless communication experience.
- Business Text Messages : Seamlessly sends and receives texts for quick, efficient communication, enhancing customer engagement and interaction.
3CX Ratings and Reviews
Top Reviews
- Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)
Ease of deployment Review collected by and hosted on G2.com.
- Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)
Despite the easy and friendly client, I couldn't establish a proper connection between the SIP and the VoIP Review collected by and hosted on G2.com.