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Bettermode Reviews
Free | Paid4.7
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Bettermode is an excellent customer community platform with an array of useful features. Users can streamline customer interactions, thanks to private messaging and member access controls. The AI-powered analytics provide valuable insights for informed decisions. However, some users might find the initial setup a bit challenging, and occasional moderation issues can arise. Overall, Bettermode's ability to enhance engagement and communication in a secure environment makes it a valuable tool for businesses looking to strengthen customer relationships and build vibrant communities.
Alternatives.Co has rated
Bettermode4.7(181 Ratings)
Bettermode4.7(181 Ratings)
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- 4.6
- 4.8
4.6
4.5The Bettermode support team are very helpful regarding improvements and even with specific requirements, they will try to make the upgrade when possible. Review collected by and hosted on G2.com.
4.5- It's veru intuitve and customisable compared to their competitors Review collected by and hosted on G2.com.
4.0Our community is a space to provide feedback on our products and to foster a direct line of communication between our users and the product team. What we like about bettermode is that we can use the different spaces in the tool to ask questions, create forums, post ideas, hence attending the different needs of the purpose of our community. Review collected by and hosted on G2.com.
0.5They have horrible support and are willing to leave clients behind even if they supported them in the beginning. If you are building a community, might as well use Facebook, they will be here a while and this company, with the way they act, will not. Review collected by and hosted on G2.com.
0.5- Censorship on the Tribe's own forum when providing raw feedback Review collected by and hosted on G2.com.
2.5Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful. Review collected by and hosted on G2.com.
4.8
4.0Overall: Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.
4.0Overall: We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!
5.0Overall: I have had a very positive experience with Tribe so far. I have been very impressed by their ethical approach to customer support and to "get things done". [SENSITIVE CONTENT] at Tribe has really helped us a lot. Thank you.
5.0Overall: I am satisfy so far. Since the development keep going for the new features.
4.0"Tribe makes it easy to start and grow a community for your brand"
4.0"Easy community platform"
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