Bettermode Alternatives & ReviewsUsed by 78% Professionals

Bettermode Reviews

Free | Paid

4.7

/5

(Alternatives.Co rating)
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  • Windows
  • Large Enterprises
  • Small Businesses

Bettermode is an excellent customer community platform with an array of useful features. Users can streamline customer interactions, thanks to private messaging and member access controls. The AI-powered analytics provide valuable insights for informed decisions. However, some users might find the initial setup a bit challenging, and occasional moderation issues can arise. Overall, Bettermode's ability to enhance engagement and communication in a secure environment makes it a valuable tool for businesses looking to strengthen customer relationships and build vibrant communities.

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Alternatives.Co has rated
Bettermode
4.7(180 Ratings)
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  • 4.6
  • 4.8
G2
4.6
Top Comments by G2
Positive Comments
  • Philipe L.Mid-Market(51-1000 emp.)
    Review
    4.5

    The Bettermode support team are very helpful regarding improvements and even with specific requirements, they will try to make the upgrade when possible. Review collected by and hosted on G2.com.

  • Annie F.Mid-Market(51-1000 emp.)
    Review
    4.5

    - It's veru intuitve and customisable compared to their competitors Review collected by and hosted on G2.com.

  • Verified User in Information Technology and ServicesEnterprise(> 1000 emp.)
    Review
    4.0

    Our community is a space to provide feedback on our products and to foster a direct line of communication between our users and the product team. What we like about bettermode is that we can use the different spaces in the tool to ask questions, create forums, post ideas, hence attending the different needs of the purpose of our community. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)
    Review
    0.5

    They have horrible support and are willing to leave clients behind even if they supported them in the beginning. If you are building a community, might as well use Facebook, they will be here a while and this company, with the way they act, will not. Review collected by and hosted on G2.com.

  • Verified User in Legal ServicesSmall-Business(50 or fewer emp.)
    Review
    0.5

    - Censorship on the Tribe's own forum when providing raw feedback Review collected by and hosted on G2.com.

  • Verified User in Management ConsultingSmall-Business(50 or fewer emp.)
    Review
    2.5

    Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful. Review collected by and hosted on G2.com.

Capterra
4.8
Top Comments by Capterra
Comments
  • Nick B.Verified LinkedIn UserSr. Customer Success Manager
    Review
    5.0

    Overall: Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. For the cost, I am blown away at what you get. I would easily pay double what they ask (but don't tell em)

  • NaveenKumar N.Verified LinkedIn UserPerformance Test Lead
    Review
    4.0

    Overall: Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger.

  • Harriet R.Verified LinkedIn UserMarketing Manager
    Review
    5.0

    Overall: We could see better customer engagement after adding the social component inside our app to help the members connect with each other.

  • Verified ReviewerVerified LinkedIn UserPresident & Founder
    Review
    3.0

    Overall: Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL THEY FIX THAT UNACCEPTABLE ISSUE.

  • Kain R.Founding director
    Review
    5.0

    Overall: Very positive so far, and the customer support for setting the system up couldnt be faulted.

  • Nadine R.Women's Empowerment Mentor
    Review
    5.0

    "Loving Tribe! "