CloudTalk Alternatives & ReviewsUsed by 75% Professionals

CloudTalk Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

CloudTalk is an AI-powered call center solution that empowers sales and customer service teams to efficiently connect with customers, fostering long-lasting relationships. Through automated workflows and comprehensive built-in analytics, managers can optimize performance and enhance calling efficiency. This tool revolutionizes customer engagement by providing businesses with the tools they need to build strong connections and deliver exceptional service.

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About CloudTalk

CloudTalk Features

  • CloudTalk FeaturesWhatsApp Inbound Message : Allows businesses to receive and reply to messages from customers via WhatsApp.
  • CloudTalk FeaturesPersonalized Greetings and Music : Users can customize greetings and music for callers, enhancing the overall customer experience.
  • CloudTalk FeaturesNumber Porting : This allows businesses to transfer existing phone numbers to CloudTalk without disruption.
  • CloudTalk FeaturesAuto Answer : Allows businesses to radically cut down your call center’s wait times by routing incoming calls to the first available agent.
  • CloudTalk FeaturesCall Notes : Users can add call notes to customer interactions, facilitating better information sharing and seamless follow-ups.
  • CloudTalk FeaturesSpeech to Text : Seamlessly converts voice conversations into written text, enabling easy transcription and analysis of call content.

CloudTalk Competitors

CloudTalk Ratings and ReviewsCloudTalk Ratings and Reviews

Alternatives.Co has rated
CloudTalk as 4.4



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Top Reviews
  • Alan T.Financial Services



    Ease of use, quick and simple integration and great call quality.

  • Verified User in Civic & Social OrganizationMid-Market(51-1000 emp.)



    Im on a community organizing team. Some features are missing from CloudTalk that are essential to our work, like group chats. Also there's no auto capitalization or autocorrect. I can't save contacts on my phone and it's cumbersome to import contacts. I need to be an admin to have access to the things I need, like changing my voicemail message. Our integration has been difficult, as the whole org wasn't able to access text messages for about a week. Now I can text, but I can't turn on notifications for text messages on my phone. Review collected by and hosted on

CloudTalk PricingCloudTalk Pricing

StartingUSD 25/moBilled Monthly
StartingUSD 30/moBilled Monthly
StartingUSD 50/moBilled Monthly
StartingUSD 0/moBilled Monthly