CommentSold Reviews

Shane G.Small-Business(50 or fewer emp.)

5.0

CommentSold changed everything for us. We went from a very manual process to a fully automated system that eliminates labor cost and costly mistakes. We have access to experts at CommentSold who provide amazing support. Review collected by and hosted on G2.com.

Cari K.Senior Product Lead

5.0

Love that using CS saves me so much time - love that everything is streamlined in - website, app, inventory, POS, shipping - Review collected by and hosted on G2.com.

Julie M.Owner

5.0

We needed a way to reach our customers who were starting to get board with the traditional emails and sales approach's Review collected by and hosted on G2.com.

Athena W.Certified Medical Assistant Lead

2.0

The least helpful was their customer service sucked. Instead of getting one and one help they often sent you a video or link to guide you. It requires too much connecting of information and the $50 plan was basic. Review collected by and hosted on G2.com.

Verified User in RetailSmall-Business(50 or fewer emp.)

3.5

A little hard to learn but support was great. Review collected by and hosted on G2.com.

Verified User in RetailSmall-Business(50 or fewer emp.)

3.5

I think the cost is somewhat high for the service and we had to do some troubleshooting when getting it set up. Once we got it working, it was fairly easy to update. Review collected by and hosted on G2.com.

Tammy T.Retail

5.0

I loved the ability to sell live, and no need to prepare an invoice. Also love integrations that sent out emails about sales or abandoned baskets. Inventory management gets A+++

Troy K.Retail

5.0

Integrates easily with Shopify, Facebook, Instagram.

Adrienne F.Retail

5.0

I love all the features of CommentSold, but my favorite is that my customers have access and control to their cart. They can see what they've ordered.

Jennifer Y.Retail

1.0

How it tells me how much Ive earned since I started using the product.

Rachel B.Apparel & Fashion

3.0

Getting started! I cant use safari! I have to use google chrome!

Cathy A.Retail

4.0

I really its was more one on one coaching system to now all the different function and how to use all the tools that commentsold offers. Sometimes its over whelming when you look at all the function and trying to see if you are missing out on something.

Lindsey M.Owner

5.0

Overall: CommentSold saves me on average 8-10 hours of work in invoicing customers. After a live sale I used to have to sit down and after sorting a spreadsheet, I would manually invoice each and every customer. This also led to me having to spend a whole day "correcting" draft orders in Shopify for people who wanted to delete, add, or change an order. With CommentSold, the customer is in control of his/her cart and I am just a bystander. I add coupons to customers as needed, but it takes no time to do that. It has also managed to free up me having to have a comment recorder who tracks what everyone claims. Making everyone's life less stressful: customers, myself, and my hubby. I have also been able, through CommentSold's extensive logging system, finally gotten Shopify to find and fix a bug on my website. After two years of them not believing that the bug existed, I have shown them using CommentSold's inventory logs. The support team has been amazing. The team is AMAZING! I never have to worry if I don't know how to do something, I am just a chat away from a help or a quick search to a 3-4 minute video tutorial. My customers are also in love with CommentSold as they feel like they have more control over their purchases! And is has SERIOUSLY sped up my FB Live Sales. I used to need 4-5 hours to get through the number of items I have. On my last live, I did more items than I have ever done in just 3 HOURS!

Allyson S.Verified LinkedIn UserOwner

5.0

Overall: From the Owner to the Support Team, the app developer to the community they have built around the product you will never be disappointed. Change is hard and it is scary especially for small business owners when what they are doing is working, just not well and comment sold will hold your hand and walk you through every single step, update and improvement.

Laura L.Owner

5.0

Overall: My experience with commentsold has been very pleasant. By using the Commentsold software my sales have increased 67% year over year. My experience has been positive working with tech support, and my navigator. Commentsold is a software company that I can rely on 100%.

Verified ReviewerVerified LinkedIn UserCEO

5.0

Overall: Brandon "Genius Boy" and his team have done an amazing job.

Rachel B.Owner

3.0

"It takes me hours to get it started"

Allene P.Owneer

5.0

Overall: The