Sana Commerce Reviews

Nathan A.Ecommerce Manager

5.0

Sana ecommerce offers a great solution for Labelmaster. Once implemented it just works. Makes it easy for our customers to find and order our products. Sana is always responsive to requests we make. Sana Commerce Cloud is great for our business. Review collected by and hosted on G2.com.

Nicola M.Online Sales Manager

5.0

I'm not an IT manager and the ease of configuration and use allowed me to create our shop independently. Review collected by and hosted on G2.com.

Abhijeet S.Business Intelligence Specialist

4.0

There are a few things about Sana Cloud that I totally love: 1. I can do experiments by creating my own panels and reports. 2. It's fast. We moved to it from Bitrix2 and we were not at all disappointed. It keeps the promise is highly recommended if you want a fast and reliable system. 3. It shows the data in real-time. Whoa! Review collected by and hosted on G2.com.

Peng L.O

0.0

Not honest for the business. Made us to purchase an old version before they launch a new version. Review collected by and hosted on G2.com.

Verified User in Consumer GoodsSmall-Business(50 or fewer emp.)

2.5

The Implementation process is very slow, and the information about the product is not clear of what can do and what cant. Most of the addson are for USA and Europe, not for latin American contries specialy credit card process. Making any change cost a lot and takes time. Review collected by and hosted on G2.com.

Verified User in RetailSmall-Business(50 or fewer emp.)

2.5

There could be more integration with certain SAAS applications. Review collected by and hosted on G2.com.

Anonymous ReviewerConstruction

5.0

Es muy fcil de utilizar, con un buen soporte tcnico para resolver cuestiones y problemas.

Emily P.Consumer Goods

5.0

We were able to build two stores, an ordering portal for our distributors and a simple ecommerce engine for the public. This allowed for greater flexibility in design and messaging.

Mikolaj S.Retail

5.0

For someone being responsible for the ERP, the direct integration is no doubt the most valuable aspect of SANA's solution. Automatic sync of all the necessary information such as customer accounts, item atock and prices etc is definitely making everyone's life easier. Personally, I can't imagine amount of work and effort that have to be put in the solutions that do not have direct ERP integration. Updating your stock levels for example, blocks manpower that could be used elsewhere. The sales campaignes can be easily planned and managed beforehand, with correct discount being automatically applied and visible in the shop on the chosen time and date. The same as managing your customer assortment for your B2B and B2C customers.

Dennis L.Apparel & Fashion

3.0

Reporting/Analytic is not possible. There is no way to do any research on customers, products and sales. We use Sana commerce 9.3 and add-ons are not updated anymore. Upgrade to Cloud Commerce would be very expensive. Creating a website in different languages is a pain in the ... Constantly switching between languages, reloading pages, just to update one article.

Katalina M.Information Technology and Services

4.0

su vercion gratuita no ofrece el filtro necesario para organizar los productos por precio o existencia.

Kaiah M.Food & Beverages

4.0

Limited integration with email marketing tools, restriction to out-of-the-box customizations, and limited product filtering to ERP-related fields. We would love to see the ability to manually sort our products in subcategories or display based on best seller.

Esteban DelgadoeCommerce Manager

8.0

Sana Commerce is one of the best B2B platforms. Its widgets and modules allow you to customize business workflows for your clients to receive an official quote before placing the order, so they can run their internal process and without any of your employees' time invested. The good: flexible and customized solutions, B2B features, and easy-to-learn admin. The bad: the service is not that flexible and pretty expensive if you want to revert any of the customizations made before.
Quote Workflow--pretty simple and easy to understand and implement Easy-to-learn admin tools Very flexible/customizable initial configuration

Esteban DelgadoeCommerce Manager

8.0

Sana Commerce is one of the best B2B platforms. Its widgets and modules allow you to customize business workflows for your clients to receive an official quote before placing the order, so they can run their internal process and without any of your employees' time invested. The good: flexible and customized solutions, B2B features, and easy-to-learn admin. The bad: the service is not that flexible and pretty expensive if you want to revert any of the customizations made before.
The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan). The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource. You can't import SKUS to populate a landing page programmatically.

Kaspar H.E-Commerce Manager

5.0

Our company sells many items, 12.000+, to a whole industry here in Denmark and abroad. We have more than 2500+ customers and they all have separate sales agreements with their own discounts and special prices. We chose Sana because it allows us to do business our way, as we want it. We did not want to conform to a CMS system rather than have the CMS system work for us instead, as Sana does out-of-the-box.

Jacob S.Operations Manager

4.0

SANA was good to work with. However a lot of the implementation team is not located in the United States (where we are located) so timing of meetings can be a challenge sometimes. A lot of the work was done in the overnight hours and therefore could not be tested until the next day. The process sometimes would drag on longer than needed since there was no immediate feedback by us or the SANA team.

Gaelle E.General Director

5.0

Implementation was easy, integration into the ERP was a breeze, and the team fully dedicated. Once we were up and running, we were passed to the main support team, who we never had to reach out to, but had access through a ticket system

Dennis L.IT manager

3.0

Overall Sana is great for companies without people knowing what to do but if you want to go a little further possibilities are few.

Gary R.Vp of operations

5.0

Very satisfied

Rick K.VP Sales

4.0

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