Zoho Commerce Alternatives & ReviewsUsed by 84% Professionals

Zoho Commerce Reviews

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4.3

/5

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Zoho Commerce is a versatile eCommerce solution that simplifies online store management. Users can effortlessly create and customize their eCommerce websites. The platform's integrated features, from order processing to inventory management, streamline operations. Additionally, payment processing, shipping, and marketing tools enhance business growth. The analytics feature provides valuable insights. Zoho Commerce's user-friendliness makes it a solid choice for businesses aiming to establish and manage their digital presence efficiently.

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Alternatives.Co has rated
Zoho Commerce
4.3(192 Ratings)
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  • 4.3
  • 4.3
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  • 4.3
G2
4.3
Top Comments by G2
Positive Comments
  • Verified User in Computer GamesMid-Market(51-1000 emp.)
    Review
    4.5

    I find Zoho Commerce easy to use. The design is straight forward, and its great for starting an online business without much tech know how. Being able to connect with other Zoho tools helps keep things organized and easily monitor the performance of the business. Review collected by and hosted on G2.com.

  • Hasmukh k.Website Developer
    Review
    4.5

    5. Good Customer Suport. Review collected by and hosted on G2.com.

  • Aman S.Internship Trainee
    Review
    3.5

    The inventory and the order management of zoho commerce is what drew my attention the most. Review collected by and hosted on G2.com.

Negative Comments
  • Dushyant C.Guest Faculty
    Review
    1.5

    Limitation in designing landing page and editing code, Slider header, product display page, no-hover on products to get zoomed, not mobile friendly, not option to create design of our own. No option for multivendor Review collected by and hosted on G2.com.

  • Verified User in RetailSmall-Business(50 or fewer emp.)
    Review
    2.5

    For a user from Bangladesh, some features aren't optimized. Review collected by and hosted on G2.com.

  • Verified User in Electrical/Electronic ManufacturingSmall-Business(50 or fewer emp.)
    Review
    2.5

    Missing very basic and crucial elements, such as: Multi-language selection, Currency choice, header customization, product page customization, and many more basic elements Review collected by and hosted on G2.com.

GetApp
4.3
Top Comments by GetApp
Positive Comments
  • Ricardo P.Entertainment
    Review
    5.0

    The mobile app which is very great to use

  • Mansi M.Computer Software
    Review
    5.0

    I like the best that it contains various tools like building a website, managing orders, tracking the entire inventory, processing payments, and working to ship. Moreover, it has additional tools that help me build the brand of my e-commerce business like marketing, branding, and website management, and even generating reports to help me analyze my entire customer data, order data, and click statistics.

  • Samrita P.Apparel & Fashion
    Review
    5.0

    Customer support, Value of money , Website speed

Negative Comments
  • Joe H.Retail
    Review
    3.0

    Basic ecommerce features are Extra i.e filters

  • Hamza K.Electrical/Electronic Manufacturing
    Review
    3.0

    No news updates, Development team doesnt listen to what the users need, missing a lot of basic and critical configurations,

  • Kristine P.Wholesale
    Review
    3.0

    I would like to be able to see and test the Checkout page before publishing. I would also like to be able to customize the Checkout page. I'd like to send data from Checkout to CRM. I would also like to limit visibility to certain logged in users on a page-by-page and/or product-by-product basis.

Trustradius
4.0
Top Comments by Trustradius
Positive Comments
  • Verified UserAnalyst
    Review
    8.0

    We use it as an online hosting source for our eStore. Customers can visit our website and click the links that will take them directly to our online store to purchase a product instantly via credit card. We have it linked with Zoho books so that an order alert is received by the team whenever a new order is received and the credit card is automatically processed when the order is shipped. On the internal side the estore is a complete products listing including the price its selling at on our estore and a description and we can easily mark the item available for sale or not available. The estore allows for ease of tracking of our online orders without the insane fees that Amazon charges and we can sell products without physically having stock available.

Capterra
4.3
Top Comments by Capterra
Comments
  • Balakumar R.Founder
    Review
    5.0

    Overall: Since our business was not a technology intense, we decided to use a 3rd party commerce platform - Zoho Commerce. From day 1, our experience with their sales & customer support team was great. With the help of their support team, I was able to setup & successfully launch our website in 2 hours, since then any additional support or issues was addressed immediately. With the help of Zoho Commerce, our sales grew to 5 folds within 1 year and expecting it to only multiply further. It is very user-friendly for a non-tech person like me. I also feel their pricing is very cost effective. I would strongly recommend Zoho for all SMEs.

  • Ashish L.Co-Founder
    Review
    4.0

    Overall: Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team.

  • sushil S.founder
    Review
    5.0

    Overall: we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops. we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns

  • Srikanth D.Director
    Review
    4.0

    Overall: Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho.

  • Suneel S.Partner
    Review
    4.0

    Overall: Support team is very cooperative and go extra mile to help.

  • Abhishek G.Founder
    Review
    3.0

    "After using for more than 6 months"