Cyfe Reviews

Verified User in Information ServicesSmall-Business(50 or fewer emp.)

1.0

Very basic data sources work okay Review collected by and hosted on G2.com.

Jason J.Marketing Manager

0.0

They sure made the payment form easy to submit Review collected by and hosted on G2.com.

Ramkumar N.Salesforce Developer

4.5

I like using its robust reporting features in which I can customize reports based on customer requirements & their metrics. Its capabilities for visualizing our leads are superb & it's easy to understand them at a glance. It also allows us to look into our sales in real time and offers visibility of our marketing campaigns. Review collected by and hosted on G2.com.

Jason J.Marketing Manager

0.0

Allot of the Widgets they offer list different data they can grab. Majority are incorrect. Help section wont load- javascript issue. also no Customer Service- Email in and pray for answer (prayers left unanswered) Review collected by and hosted on G2.com.

Sawyer M.Marketing Coordinator

0.0

The reporting was too limited and did not allow for enough customization with calculated fields. The other negative I had was the entire cancellation process was a nightmare. Review collected by and hosted on G2.com.

Verified User in Information ServicesSmall-Business(50 or fewer emp.)

1.0

They keep deprecating widgets ie Twitter and Recurly to name just two. Meanwhile no new integrations appear. They admit this product is low on their priorities. Review collected by and hosted on G2.com.

Debora D.Graphic Design

5.0

Ferramenta perfeita para monitoramento de performance. Utilizo para acompanhamento de resultados das campanhas de marketing digital. Permite exportar os dados, uma ferramenta bem completa.

Anonymous ReviewerCosmetics

5.0

Es muy fcil de utilizar, puefes conectarte directamente con google ads, analytics, facebook etc y tener en un mismo panel los ingresos y los gastos que estas teniendo de tu negocio online. As como todas aquellas mtricas que te permiten cada uno de los conectores

Ripal P.Security and Investigations

5.0

The value for money is the best. Also the pre built widgets are so useful to use. Another thing to add is historical data is stored or archived so the user never loses their data

Marta VidalSoftware development analyst

10.0

Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our clients. It feels good to be well informed about client interactions. I would say that Cyfe is good and worth every penny. It also offers a service that automatically extracts data from a variety of online services like social media platforms, project management programs, and ad platforms, and makes it easy to create custom dashboards.

Zach ZookAccount Manager

10.0

We use Cyfe to have Third Party information and analytics for our clients. We are an agency that specializes in business social media and this allows a good look at what we are doing for the clients. Our account managers and higher ups use it for statistics. Cyfe allows us to check ourselves, as well and get a good progress report.
Lots of options on types of stats it can read Many accounts can be watched at once Good admin privileges

Verified UserC-Level Executive

10.0

Cyfe helps us manage and present several metrics for internal and external applications. It has the ability to read custom live SQL data feeds; has saved us a immense amount of development time for our own projects.
Rapid deployment Ease of use Quick resposnse

Mitchell TerpstraWriter/Strategist

6.0

Our company uses Cyfe to quickly aggregate social media and other digital analytics as they relate to the success (or failure) of our client's marketing campaigns. Once linked to social media accounts, websites or email platforms, Cyfe creates visual dashboards with various metrics all in one place, making our analytics reporting so much easier.
Cyfe's preset stat "buckets" don't allow for customization--for instance, if I want to see a client's FB ads stats, it'll pull the number of impressions but not reach--why can't I adjust for the metric I want to see? Visualizations show various stats that are on incommensurate scales, causing people to misread them or misinterpret the data Metrics are basically all quantitative--lacks qualitative data gathering skills

Deanna RiveraCEO (Chief Executive Officer)

6.0

We use Cyfe to collect information for reports to our client related to social media analytics mostly. We haven't properly explored the other features but plan to since the price recently went up. We've found the statistics for social to be helpful but would like to be able to produce reports for clients.
The process of adding widgets is kind of clunky. I'd really like reports.

Brent WildmanDirector of Marketing

8.0

Cyfe is currently being used across our company by 8-10 employees, we use it to handle the problem of aggregating all of our data into one dashboard. Instead of having to log into to multiple accounts across multiple websites, we can just pull in the data we need into the Cyfe dashboard.
Missing responsive design features. Pain to swap emails for main account. Can't have more than one admin user.

Pranab S.Director

5.0

When we picked up a round of investment in our startup, we needed a way to keep our investors updated with a few key metrics. Sending an update email monthly is fine, but we wanted a way to let investors do a deep-dive in their own time. Cyfe did the job perfectly for us. I was able to set up individual dashboards for investors within Cyfe, with fine-grained control over the metrics shown. Everything was self-updating, so I never had to worry about making charts in powerpoint and excel for investor updates. This freed me up to focus on growing the business.

Cesar M.Account Manager

5.0

We love how easy is the dashboard creation and the multiple options to share the reports. We also like how much the software has evolved since 2016 when we first started using it: its looks, functions, data integrations. We love that feeling that the software has matured along us.

Sarah O.Marketing Coordinator

5.0

Overall Cyfe is great to view historical data at a glance, as long as the software doesn't erase your history due to password changes or glitches. It is a great idea, and the customizable dashboard is great but I feel that it could definitely use some improvements.

Sawyer M.Marketing Coordinator

2.0

In the time using it it was a solid tool that helped our marketing team get a better grip on the vast amount of data we had on all of our platforms. However, the cancelation process has been an absolute nightmare so I would suggest looking at a different provider.

Armando I.Network Manager

5.0

Thanks to Cyfe, the impact of my social content improves noticeably by observing the metrics, the times of greatest impact. What content is read and what is not. Even differentiate organic content from paid content.

Yevgeniy S.CEO

5.0

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