- John Epok P.Regional Platforms Lead
Highy integratable with common databases in which you can turn into nice looking dashboards useful for monitoring and internal and external performance visibility tracking Review collected by and hosted on G2.com.
- Alicia S.Associate Detection and Response Analyst
I particularly like Sisense's ability to quickly and accurately analyze business data, its attractive interface design features, and the fact that it is constantly developing new ways to view information. In addition, the large selection of third-party modules available for creating custom report types and presentations for specific areas or industries within a company's ecosystem makes this an invaluable tool for any organization interested in improving its decision support capabilities through better insight into business performance. Review collected by and hosted on G2.com.
- Verified User in Financial ServicesMid-Market(51-1000 emp.)
The dashboards and widgets are easy to create and use. They also look great and our clients like them. Overall, the product is flexible and it's capable of meeting most of our needs. Review collected by and hosted on G2.com.
- Verified User in Computer SoftwareSmall-Business(50 or fewer emp.)
It is not a low-code BI solution. Most of the dashboard and widget customizations have very few WYSIWYG options, it's mostly all customizing code. Just trying to bold text, format tables, or adding our branding colors requires JQuery and API access. On the reliability side of things, we were never able to fully implement Sisense as our only reporting/BI method for end-users. It was a near-weekly occurrence that we'd design and develop a dashboard to be shared with end-users, only to find that overnight it doesn't work anymore, having tested and worked 100% the day before. Authoring dashboards and widgets were also very cumbersome, often taking multiple attempts to achieve simple actions, like drag-n-drop moving of elements and organizing with folders. Their support hours and response times did not at all align with our company's working hours or expectations. The amount of time our development team had to repeatedly spend away from improving our own software to get Sisense working and keep working was way too much. Review collected by and hosted on G2.com.
- Verified User in Computer GamesMid-Market(51-1000 emp.)
- Other functionnality that are not complete or hard to use properly:Filter, parameter, advanced visualizaiton, drill down , conditional formatting ,scheduler, Email (limited), grouping into category Review collected by and hosted on G2.com.
- Verified User in Health, Wellness and FitnessEnterprise(> 1000 emp.)
Missing most of the main features of competitors Review collected by and hosted on G2.com.
- Brice T.Banking
No drawbacks as such
- Anonymous ReviewerRetail
- Hakan C.Broadcast Media
- Molly B.Marketing and Advertising
I was searching for a new data visualization tool for my company and came across SI Sense. After exploring the tool, I found it to be not very user friendly compared to its competitors and very limited with the provided visuals. My company was just looking for a versatile took, while SISense seemed to emphasize its data cubes and data transformation tools in their pitch. We decided to not go through with the purchase and received kind of a rude email from the sales team for wasting their time.
- Rhoda G.Hospital & Health Care
- Anonymous ReviewerEntertainment
- David WitBusiness Analyst, Reports Writer, and Data Visualizer at EXL Healthcare
EXL’s flagship CareRadius® platform integrates data from multiple sources and shares it in real time among health plans, practitioners, and members. It offers a holistic member view that automates identification, stratification and medical management for targeted, individualized interventions to improve health.We selected Sisense to embed analytics into our product. Using Sisense, CareRadius provides interactive dashboards that communicate to the basic users and managers, results on KPIs by eliminating the need to understand the complex data source and calculations being made. Additionally, we use Sisense to provide ad hoc reporting, with data integrity and governance.
Dashboards (user interface) are intuitive resulting in limited implementation training. You can use the simple as is user interface, or for the super user you can write custom scripts to control the behavior. Sisense support, training, and materials make learning the product easy and enjoyable. Their product onboarding team ensures you are ready to go. Hitting the production database is controlled and limited without setting up a data warehouse.
- James LevineCustomer Success Analyst/Operations Manager
SiSense is being used in our organization to: •Get better insight into the data we already have •Automate time consuming and labor intensive reports •Eliminate error prone reporting, multiple spreadsheets, no audit trails etc… •Create a centralized data warehouse and portal for all levels of the company. •More time in analysis state than data collection •Clear business driven BI Dashboards to allow executive level management to make clear educated decisions. SiSense is being used across our organization to help manage agent performance and maintain important KPI's
Ability to snapshot critical data that shows us the lifecycle of a customer and make intelligent predictions that drive change to our business model. Direct access and visibility into real-time performance metrics for coaching and performance improvement. Unified single source of truth for metrics company wide Central web portal for all data
- Chad VanscoyOperations support services
Sisense is being used across the whole company. We had issues with data from several sources - Salesforce, Google Analytics, and MS SQL Server. Sisense has allowed us to find the truth in our data.
Connects to all data sources. Stylish dashboards. Inbedability.
- Surbhi SinghalSenior Software Engineer
I have been using Sisense for many years now. Sisense is a data visualization tool, and it is the greatest step and latest in the Business Intelligence market. It provides the in-chip technology for accessing millions of data in the shortest span of seconds and provides the best visual efforts for your business data.
Instability of the data cubes, runs and failures. Unknown issues in widgets, dashboard, filters. Republishing of the dashboards for every single change. Variables, parameters cannot be used in the front end.
- Gal ChenLead Data Analyst
We are using Sisense both for business and marketing analysis, and for product analysis. Therefore, our challenges vary, from more straightforward financial analysis to very case-specific cases, that require a different approach.
- Erik LuxhojOwner
We used SiSense to deploy a solution for a customer. The customer needed a reporting solution and business information analysis to partner with their Wonderware HMI system. The product is being used by a specific department in one of their manufacturing facilities.
- Verified Reviewer
We deployed Sisense embedded in our own suite of healthcare software products and have been overall fairly pleased with the results. We can achieve almost anything we set out to do with some combination of plugins and existing functionality, and some additional paid work through their professional services team. Unfortunately, I have not been impressed with the support we've received. We had a lot of critical issues during implementation and it was difficult to engage Sisense to actually help troubleshoot the problems. The support has improved over the past year but their stellar support was a prime selling point during the sales process and I can't say that they have delivered on that. Overall, there's a lot of opportunity when deploying Sisense, but be prepared to step up and solve your own problems.
- Charlie B.Business Intelligence Analyst
SiSense has been a fantastic BI tool. Combining data from multiple systems is simple with their ElastiCube caching system. The ability to write pass-through queries at the time of importing the data and then custom SQL expressions on data within the cube means that the data can be arranged and linked as if it was natively in one large relational database. The visualization tool is sleek and easy to modify. The ability to add community-made plugins means the visualization options are virtually endless. My customers, both internal and external, routinely compliment the appearance and value of our BI implementation.
- Collin S.Head of Product
We use SiSense as an OEM tool in place of a traditional OLAP deployment. We chose SiSense due to the out-of-the-box nature of the product, as it was quick to implement within our stack. By far, the most impressive part of SiSense has been their customer success team. Edan has been an incredible success manager for us - professional, responsive, and informed. He's managed expectations on our end exceptionally well and accurately and gotten us the help we needed when we needed it. He's the primary reason four this 4-star rating - he's been simply fabulous.
- Endre F.Enterprise Intelligence Manager
Sisense makes you think about BI at the next level. It removes the dependency of cumbersome IT functions and gives the power of data right into the hands of the business. The deployment speed and the ease of value delivery sets it apart. Its visuals are clear, easy to build, interactive and flexible. It can deliver BI and analytics at a fraction of the cost of its competitors. With 18 years in BI and analytics, working with most tools, this is probably the first one that understood the end game of BI: it is not about IT, it is about the business.
- Maxime N.Vice-President
Working in healthcare, we needed a powerful tool that would allow us to make our clients capable of easily visualize and understand their data in order to improve their operational productivity as well as the quality of care they dispense to their population of patients. Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards. It allowed us to bonify our offering and therefore increase our revenues while better serving our clients.
- Alexis A.Owner
Sisense is a great tool that comes with many hidden gems. It's perfect for IT departments that want to empower their users to be more educated about their data and help their user to make data-driven decisions. With the abundance of data connectors, intuitive and powerful data mapping GUI and easy to use dashboards for both technical and non-technical user, Sisense is a great choice to serve as your data and BI back-end.