Mixpanel Reviews

Anirban S.Associate Growth Manager

4.5

My team and I use Mixpanel everyday to track App-activity of users, session-level user behaviour, Refunds and revenue, performance of students enrolled in our programs. The best part about Mixpanel is the reliable tracking of every user end-to-end, right from clicking on an UTM-link, performing a transaction and returning back to our platform for another action. Ever since we integrated Mixpanel with our third-party exam-service provider, the data of performance of the user in the examinations have also been mapped directly to in-app and web-activity of the user. Besides, whenever we require specific campaign-data or custom-behaviour data, we raise a request with either the Customer Supoort team or directly with the dedicated Account Manager from Mixpanel and get a fairly fast response. Review collected by and hosted on G2.com.

Baris E.Small-Business(50 or fewer emp.)

5.0

What I appreciate most about Mixpanel is its robust capability to unearth deep insights and aid in strategizing effectively. Despite a steep learning curve initially, once mastered, it becomes remarkably user-friendly. The platform's strength lies in its comprehensive data analysis tools that enable us to dissect raw data comprehensively. Additionally, Mixpanel's integration features are seamless and enhance its utility, making it a valuable tool in our toolkit. Review collected by and hosted on G2.com.

Pirah A.Small-Business(50 or fewer emp.)

5.0

As a project manager, I have used Mixpanel that is a comprehensive tool that is centered on tracking events and user profiles. The dashboard offers a very intuitive interface that includes a graphical viewer that presents complex data in easy-to-read form. This has been useful in mobile app analysis, especially in heat map illustrations showing users interactions. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/RailroadMid-Market(51-1000 emp.)

0.0

There is not phone support at all, and only email support available. Imagine you have a critical business issues related to the tool that need immediate attention, you will have to wait for 24-48 hours before you get a response. Now instead of this platform being supportive to help you succeed in marketing, rather its counter productive. Its costing in losing money on potential buyers that we can't touch because of no support from the platform itself. In my opinion, never opt mixpanel Review collected by and hosted on G2.com.

Verified User in Computer SoftwareMid-Market(51-1000 emp.)

0.0

Some data quality issues at times. Review collected by and hosted on G2.com.

G K.Small-Business(50 or fewer emp.)

0.0

I wouldn't recommend MixPanel to others Review collected by and hosted on G2.com.

Mary PughPresident, Chief Marketing Officer & Founder

10.0

We use it to keep track of customers who sign up with us. We use it to see what stage they are in the process, if they correctly filled out their profile, and status.

Verified UserManager

10.0

We use it to track user behavior throughout the entire site (SaaS), with a strong focus on the user signup flow. It is used by me (marketing + product) and sometimes designers in order to measure the attrition rate at various stages of the sign up funnel. It helps us to identify potential obstacles that users are facing in signing up for our service.
Able to identify users and track their behavior over time Able to calculate user retention funnels Powerful API that goes beyond page views but can also track link click, javascript events, etc

Matthew GardnerDirector of Customer Success

10.0

Mixpanel is used throughout our organization to track trends in our data as well as the behavior of our users. Originally deployed alongside Google Analytics and Parse, it has proven to be a hard-hitting, valuable tool. The data we collect and store with Mixpanel helps my team understand the journey of our users, which is invaluable for a growing company.
Data gathering Deployment process Queries User-friendly

Pius E.Founder

5.0

Satisfactory! Mixapanel has helped me improve my product faster with more in-depth analysis and reporting. Tracking sign-ups from the server-side for example enabled me to get more accurate hypersensitive information without the Ad-block interruptions. Mixpanel is as key for my business as it is right now. It gives me a birds-eye view of everything I need to know about customer interactions.

Niccolo F.Cofounder and CTO

5.0

I was suggested Mixpanel by a friend of mine, it took me very little time to implement it on my webapp, and have most of the user-behaviour tracking features in place. The dashboard is very easy to use and this allowed me to see the results immediately. You need to know what users do on your platform or website, and this was an effortless winner.

Aleksandr S.Principal Software Engineer

5.0

Overall mixpanel is one of the best solutions on the market. It is realiably, offers wide range of tools and libraries to satisfy both administrators, marketologists, developers and managers. It is somewhat costly and sometimes you would like mixpanel to think more about the edge cases.

Luis F.Co Founder

5.0

I track the behaviour of my users in my SaaS product. Mainly funnels inside the flows of my product and segmentation between acquisition channels.

Verified ReviewerSoftware Engineer

5.0

It was a great product we use it on daily bases to track the user activity on our site and based on the research we plan our future goals.

Hasin A.CEO

3.0

- Web analytics - Mobile Analytics - Marketing Attribution