Invoca Alternatives & ReviewsUsed by 84% Professionals

Invoca Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Invoca is a potent conversational intelligence tool, arming marketing, sales, customer experience, and eCommerce teams with the ability to delve into profound insights and execute prompt actions from customer conversations. Through its advanced AI capabilities, Invoca facilitates businesses in scrutinizing and deriving valuable information from customer interactions. This, in turn, enables them to craft well-informed decisions and provide heightened customer experiences. Indeed, it stands as a robust solution for leveraging conversational data to foster business expansion and optimization.

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About Invoca

Invoca Features

  • Invoca FeaturesRoute Calls : Enables businesses to efficiently route incoming calls to the most appropriate sales or support centers.
  • Invoca FeaturesAutomate Caller Handling : This tool assists callers by offering automated assistance when locations are closed or agents are busy.
  • Invoca FeaturesPersonalized Conversations : Agents can tailor conversations using real-time screen pops based on caller intent and pre-call data.
  • Invoca FeaturesCustomizable IVR : Create pre-recorded messages to route calls to the best locations and provide customized caller experiences.
  • Invoca FeaturesFull Campaign Visibility : Gain visibility into the customer journey from click to call to conversion, enabling comprehensive campaign analysis.
  • Invoca FeaturesTrack Unanswered Calls : Monitor and track unanswered calls to identify potential areas for improvement.

Invoca Competitors

Invoca Ratings and ReviewsInvoca Ratings and Reviews

Alternatives.Co has rated
Invoca as 4.5



  • G2
  • GetApp
  • Trustradius
  • Capterra
Top Reviews
  • Verified User in Marketing and AdvertisingMid-Market(51-1000 emp.)



    I love how easy the platform is to use, how much data we can pull from it and how easy it is to get in touch with our Customer Success Manager. Review collected by and hosted on

  • Verified User in TelecommunicationsEnterprise(> 1000 emp.)



    Poor interface, it doesnt have a dashboard, no callers insights such as demographics. Review collected by and hosted on

Invoca PricingInvoca Pricing

Starting 0/moBilled Monthly
Starting 0/moBilled Monthly
Starting 0/moBilled Monthly