About Sprinklr
Sprinklr Features
- Customized audit forms : Tailor evaluation forms for accurate assessments and adapt to specific business requirements.
- Real-time monitoring : Gain actionable insights, track KPIs, and respond to events for continuous improvement.
- Actionable dashboards : Multi-level dashboards for tracking KPIs, team performance, and daily targets.
- Quality automation : AI-powered insights on QA parameters for identifying improvement areas and coaching opportunities.
- APIs : Seamless integration with external systems and applications through robust APIs.
- Active data retention : Control data storage on the platform, ensuring compliance, historical reporting, and future optimization.
Sprinklr Ratings and Reviews
Top Reviews
- Verified ReviewerDigital Executive
It was an amazing experience using Sprinklr and i personally recommend it to have it if not yet in 2022
- Rachel W.Social Media Editor - Taste of Home
The software breaks down regularly when I am scheduling posts. Review collected by and hosted on G2.com.