Gainsight Alternatives & ReviewsUsed by 79% Professionals

Gainsight Overview

Free | Paid

4.4

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

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About Gainsight

Gainsight Features

  • Gainsight FeaturesAccount Management : Manage your accounts with ease like managing customer profiles and creating customer journeys.
  • Gainsight FeaturesFeedback Management : Provides insights into how happy your customers are with your products or services.
  • Gainsight FeaturesRevenue Management : Track revenue generated by each product or service offering within your organization.
  • Gainsight FeaturesSentiment Analysis : View positive or negative sentiment in replies to surveys and questionnaires.
  • Gainsight FeaturesSurvey/Poll Management : Administer polls or surveys across multiple channels (email, website forms, social media posts).
  • Gainsight FeaturesCampaign Management : Track the performance of your emails, Landing Pages, and Social Media posts across channels.

Gainsight Competitors

Gainsight Ratings and ReviewsGainsight Ratings and Reviews

Alternatives.Co has rated
Gainsight as 4.4

4.4

/5

  • G2
    4.4
Top Reviews
  • Meg T.Enterprise(> 1000 emp.)

    4.5

    /5

    As an executive also engaging with customers, I use Gainsight daily to get the latest progress with a customer before jumping on the phone with them. Gainsight gives me a holistic view into what is happening so that I can have a productive and value-add conversation with the customer. It's a time saver and I wouldn't get nearly the view into the customer experience without it. Review collected by and hosted on G2.com.

  • Verified User in Financial ServicesMid-Market(51-1000 emp.)

    2.5

    /5

    We had an extremely hard time getting our usage data working properly, we used the suggested feeds etc. Review collected by and hosted on G2.com.