Gainsight Alternatives & ReviewsUsed by 79% Professionals

Gainsight Overview

Free | Paid

4.4

/5

(Alternatives.Co rating)
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  • Large Enterprises
  • Small Businesses

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About Gainsight

Gainsight Features

  • Gainsight FeaturesAccount Management : Manage your accounts with ease like managing customer profiles and creating customer journeys.
  • Gainsight FeaturesFeedback Management : Provides insights into how happy your customers are with your products or services.
  • Gainsight FeaturesRevenue Management : Track revenue generated by each product or service offering within your organization.
  • Gainsight FeaturesSentiment Analysis : View positive or negative sentiment in replies to surveys and questionnaires.
  • Gainsight FeaturesSurvey/Poll Management : Administer polls or surveys across multiple channels (email, website forms, social media posts).
  • Gainsight FeaturesCampaign Management : Track the performance of your emails, Landing Pages, and Social Media posts across channels.

Gainsight Competitors

Gainsight Ratings and ReviewsGainsight Ratings and Reviews

Alternatives.Co has rated
Gainsight as 4.4

4.4

/5

  • G2
    4.4
Top Reviews
  • Sandeep Kumar C.Mid-Market(51-1000 emp.)

    5.0

    /5

    4. Success Plan helps to track the customer's goals. Review collected by and hosted on G2.com.

  • Verified User in Computer SoftwareMid-Market(51-1000 emp.)

    2.0

    /5

    As an admin, everything is more complicated than it should be. I end up building something multiple times because there is something weird that I missed or "did wrong" the first time around. We run into bugs all the time and have to hack a solution. Our interactions with support are spotty. We are often trying to solve a problem at it's root, and support just finds a bandaid (then the problem comes back again and again). We are also having a hard time with our CSMs adopting and trusting Gainsight. Review collected by and hosted on G2.com.