About Chorus AI
Chorus AI Features
- Real-time enablement : Provides real-time coaching and feedback during customer engagements to improve sales performance.
- Pipeline Management : Helps sales teams to identify areas for improvement and provides insights to enhance customer engagement.
- Call Recording : Records all customer interactions, allowing sales teams to review and enhance their performance.
- Analytics and Reporting : Help sales teams to understand customer interactions, identify patterns, and improve their sales techniques.
- Conversation Intelligence : Analyzes customer interactions which helps to identify key insights that can improve sales performance.
- Website Visitor Tracking : Allows you to track and identify your website traffic and growth of our overall business.
Chorus AI Ratings and Reviews
Top Reviews
- Jordan K.Staffing and Recruiting
Chorus has been a staple for helping my team improve the customer experience since we've been using it. The call monitoring and teleconferencing ability gives me real time data and learning opportunities for my team. After monitoring recorded calls for quality control, I am able to give them targeted support for growth with the goal of making each customer experience the best it can be. Chorus helps us help our clients and I wouldn't know what to do without it.
- Carly N.Computer Software
The system does not pick up on all action items and it's capture of "engaging questions" is less than stellar. I also don't love how there are multiple pop ups in the meeting telling guests it's being recorded and livestreamed. One pop up should be sufficient.