About Gainsight
Gainsight Features
- Account Management : Manage your accounts with ease like managing customer profiles and creating customer journeys.
- Feedback Management : Provides insights into how happy your customers are with your products or services.
- Revenue Management : Track revenue generated by each product or service offering within your organization.
- Sentiment Analysis : View positive or negative sentiment in replies to surveys and questionnaires.
- Survey/Poll Management : Administer polls or surveys across multiple channels (email, website forms, social media posts).
- Campaign Management : Track the performance of your emails, Landing Pages, and Social Media posts across channels.