- Interactive Analytics : Users can gain actionable insights by exploring and analyzing customer feedback data interactively.
- Personalized Reporting : Can create customized reports to suit users’ specific business needs.
- Cross-Department Feedback Sharing : Allows users to seamlessly share customer feedback across departments for collaborative action.
- Multilingual AI Transcription : Automatically transcribes speech to text in 30+ languages using advanced AI technology.
- Automated Digital Behavior Observation : Can capture and analyze digital behaviors to optimize customer experiences.
- Video Feedback Analysis : Analyzes video feedback to understand non-verbal cues and enhance customer satisfaction.
- Samuel P.Marketing and Advertising
It's really easy for users to request feedback from customers. The format is for the most part fool proof and self explanatory.
- Verified User in Education ManagementEnterprise(> 1000 emp.)
Difficulty in creating the buisness case for our specific situation. Review collected by and hosted on G2.com.