Qualtrics Reviews

Indrayani M.Mid-Market(51-1000 emp.)

4.0

Qualtrics is very dynamic in a way that allows different kinds of survey styles and attachments that make it versatile and it's usability wide. It allows to make changes to the survey at any point in time and records important details of the systems used and date/time of completion Review collected by and hosted on G2.com.

Sangam R.Associate- Client Experience Analytics Solutions

4.0

Survey setup is quiet streamlined. Platform gives more emphasis to ease of survey design and also has multiple avenues with which you can distribute survey. It also gives more control to design the survey flow and also add advanced logic. Review collected by and hosted on G2.com.

Avery B.Small-Business(50 or fewer emp.)

5.0

Qualtrics allows for detailed, customizable surveys that work well both for creation of a survey and for data analyzation. I use it for academics, work, and for personal/social uses. The many features allow for clean, simplified ways to ask questions that would otherwise seem messy and take up way too much space in a survey if done on any other platform. Review collected by and hosted on G2.com.

Verified User in Real EstateMid-Market(51-1000 emp.)

0.0

Data doesn't load or delete when asked. It takes hours or days for something to update, which is super irritating. I hate the response cap when other platforms don't utilize this. You can't share dashboard with a copy paste link, so you need to pay for logins, which is only so limited. Despite the underlying motivations of Qualtrics, I see this as greedy and/or poorly optimized for commercial use without breaking the bank. Review collected by and hosted on G2.com.

Verified User in Computer & Network SecurityMid-Market(51-1000 emp.)

0.0

I dislike the lack of response to our repeated attempts for help. We did not just say this was a bad experience and walk away. We repeatedly asked for support and have yet to receive it in an adequate fashion. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesEnterprise(> 1000 emp.)

1.0

The UI is clunky, platform is hard to use, communication with AEs and support is miserable Review collected by and hosted on G2.com.

James K.Verified LinkedIn UserResearch Manager

3.0

Overall: Qualtrics is amazing to use. However, it made my work somewhat challenging when I used it for a project. We discontinued its use because we were unable to customize it for our mobile devices. It is not very helpful when it comes to rural or offline data collection. I realized the web version of the software also uses cookies, which can make life difficult sometimes.

Verified ReviewerVerified LinkedIn UserHead of Consumer Insights

4.0

Overall: As I limit my experience with Qualtrics to building surveys, distributing them, and downloading the dataset to work on data processing and analyses using other tools, the platform does its job. I could certainly expand my use of the tool if reporting and data visualization features offered a better user experience and look and feel.

Michael M.Verified LinkedIn UserData Engineer

5.0

Overall: We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we are generating analytical metrics from both simple and complex survey data. This allows us to derive valuable insights from our surveys and maximize their potential.

Katie D.Verified LinkedIn UserHR Associate

5.0

Overall: Qualtrics is an amazing software. It has really helped me when working with HR needs assessments or other data collecting activities.

Tania K.Master Tutor

5.0

Overall: Really liked using this software as it made collecting students information and feedback so much easier and reliable.

Melanie E.Sr Mngr, Research & Insights

5.0

"Qualtrics sets the bar high!"

bendsawyer

2.0

If you use Qualtrics to the point of having many surveys, be ready to spend significant time exporting them should you ever have a lapse in your subscription, or simply want a copy of your own data. Each survey requires a set of mouse clicks to export, and another set to export the data. Then, should you restart your service, get ready to do the same all over again to import your surveys! Data-portability in this product is too impractical to use. My advice: never get locked-in by looking e...