Qualtrics Alternatives & ReviewsUsed by 86% Professionals

Qualtrics Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Qualtrics XM is an AI-driven platform for experience management, collecting and analyzing data from multiple touchpoints. It enables data-driven decisions, enhances customer experiences, boosts employee engagement, and improves brand reputation. This software’s versatility and advanced features transform how businesses interpret feedback, yielding impactful results in today's competitive landscape.

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About Qualtrics

Qualtrics Features

  • Qualtrics FeaturesSeamless Digital Engagement : Provides enhanced customer service through its digital customer service capabilities.
  • Qualtrics FeaturesBoost Customer Retention : Businesses can foster customer loyalty and retention with targeted strategies enabled by this software.
  • Qualtrics FeaturesActionable Contact Center Insights : Allows users to gain valuable insights from contact center analytics to drive improvements.
  • Qualtrics FeaturesMeasure NPS Effectively : Supports both transactional and relational NPS surveys for accurate assessments.
  • Qualtrics FeaturesBenchmark Against Competitors : Users can stay ahead with competitive benchmarking using its powerful tools.
  • Qualtrics FeaturesUnderstanding Purchase Behavior : Analyzes purchase behavior to make informed business decisions for businesses.

Qualtrics Competitors

Qualtrics Ratings and ReviewsQualtrics Ratings and Reviews

Alternatives.Co has rated
Qualtrics as 4.3



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Top Reviews
  • Daniele B.Information Technology and Services



    Livello di personalizzazione dei sondaggi altissimo - praticamente possibile inserire qualsiasi tipo di domanda in qualsiasi formato. Apprezzo molto l'implementazione dei workflow, che permettono azioni automatizzate ogni volta che viene compiuta un'azione - dalle cose pi semplici, come una notifica mail ogni volta che si riceve una risposta, a cose pi complesse come l'inserimento di dati nei database. Un plauso particolare all'assistenza via chat che veramente sul pezzo e molto efficiente.

  • Verified User in Financial ServicesEnterprise(> 1000 emp.)



    implementation - project management 101 skills, silos in Qualtrics - Product Features vs Engineering Services and flexibility of the Closed Loop platform compared to Medallia product. I like the analytics of qualtrics and dashboarding better than Medallia but not frontline closed loop. Review collected by and hosted on G2.com.