Qualtrics Alternatives & ReviewsUsed by 86% Professionals

Qualtrics Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Qualtrics XM is an AI-driven platform for experience management, collecting and analyzing data from multiple touchpoints. It enables data-driven decisions, enhances customer experiences, boosts employee engagement, and improves brand reputation. This software’s versatility and advanced features transform how businesses interpret feedback, yielding impactful results in today's competitive landscape.

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About Qualtrics

Qualtrics Features

  • Qualtrics FeaturesSeamless Digital Engagement : Provides enhanced customer service through its digital customer service capabilities.
  • Qualtrics FeaturesBoost Customer Retention : Businesses can foster customer loyalty and retention with targeted strategies enabled by this software.
  • Qualtrics FeaturesActionable Contact Center Insights : Allows users to gain valuable insights from contact center analytics to drive improvements.
  • Qualtrics FeaturesMeasure NPS Effectively : Supports both transactional and relational NPS surveys for accurate assessments.
  • Qualtrics FeaturesBenchmark Against Competitors : Users can stay ahead with competitive benchmarking using its powerful tools.
  • Qualtrics FeaturesUnderstanding Purchase Behavior : Analyzes purchase behavior to make informed business decisions for businesses.

Qualtrics Competitors

Qualtrics Ratings and ReviewsQualtrics Ratings and Reviews

Alternatives.Co has rated
Qualtrics as 4.3



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Top Reviews
  • Fernando Cadena, CSPDirector of Associate Engagement



    We are using Qualtrics as a way to engage with our clients and candidates alike. The platform has allowed us to give a voice to our clients in a way that wasn't feasible before. The tool has been instrumental in helping us scale our efforts to become a more customer-centric organization.
    Ease of use Great customer support Flexibility

  • Verified User in Financial ServicesEnterprise(> 1000 emp.)



    That some of the products you need help with you're forced to call, or email which have longer resolution times. I wish our account had our own tech person to solve problems Review collected by and hosted on G2.com.