Totango Alternatives & ReviewsUsed by 70% Professionals

Totango Overview

Free | Paid

4.4

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Totango is a cloud-based customer success and retention platform, designed to enhance customer engagement and loyalty. It offers a suite of tools including Composable Customer Success, In-App engagement, Zoe for cross-team collaboration, and more. This platform empowers businesses with tailored metrics, asset management, presentation building, email campaign design, and rapid insight forms. It also provides a centralized customer data hub, all contributing to improved retention, engagement, and revenue growth.

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Starts at

$2988/Month

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About Totango

Totango Features

  • Totango FeaturesCustom Metrics : Provides customizable metrics for in-depth analysis to enable precise tracking of customer interactions.
  • Totango FeaturesAsset Management : Streamlines asset management processes to ensure optimized resource allocation and utilization.
  • Totango FeaturesPresentation Builder : Equips users with a versatile presentation builder to facilitate engaging and impactful client communications.
  • Totango FeaturesEmail Campaign Designer : Offers an intuitive campaign designer for crafting compelling email outreach strategies.
  • Totango FeaturesRapid Insight Forms : Enables the creation of rapid insight forms to swiftly gather valuable customer feedback.
  • Totango FeaturesCustomer Data Hub : Provides a unified hub for customer data to enhance accessibility and cross-team collaboration.

Totango Competitors

Totango Ratings and ReviewsTotango Ratings and Reviews

Alternatives.Co has rated
Totango as 4.4

4.4

/5

  • G2
    4.4
  • Trustradius
    4.2
  • Capterra
    3.8
Top Reviews
  • Verified User in ConsultingSmall-Business(50 or fewer emp.)

    4.5

    /5

    We have moved forward with using the Totango Healthscore as a measure of success for our team's quarterly bonuses. Having insight into the healthscore has been a great resource to encourage maintainng regular contact with clients. Review collected by and hosted on G2.com.

  • Shantanu J.Mid-Market(51-1000 emp.)

    2.5

    /5

    Very poor Customer support in the setup. No hand holding is provided and the Admin has to refer to videos only to get the platform setup and running. They bill for the entire year even if you don't use the platform. The TAT for getting documents and support in setup is very high and the support is not useful. Review collected by and hosted on G2.com.

Totango PricingTotango Pricing

Premier
StartingUSD 0/moBilled Monthly