Avaya Alternatives & ReviewsUsed by 84% Professionals

Avaya Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Avaya, a cutting-edge cloud-based platform, provides a comprehensive suite of services, including Communications as a Service (CaaS) and Contact Center as a Service (CCaaS), all wrapped within an innovative customer experience platform. With a strategic focus on enhancing interactions for both clients and staff, Avaya is reshaping the landscape of engagement.

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About Avaya

Avaya Features

  • Avaya FeaturesPre-meeting setup with audio and video preview : Allows users to set up audio and video settings before meetings, ensuring a smooth and efficient meeting experience.
  • Avaya FeaturesNoise elimination : Removes background noise during communications, ensuring clear and uninterrupted conversations.
  • Avaya FeaturesBring your own chatbot : Enables businesses to leverage their preferred chatbot solutions seamlessly.
  • Avaya FeaturesVideo recording : Enables users to record video meetings, capturing important discussions and presentations for future reference.
  • Avaya FeaturesIntelligent routing : Efficiently directs incoming communication requests to the most appropriate channels or agents.
  • Avaya FeaturesAPI : Allows businesses to easily integrate Avaya's features and functionality into their existing systems and workflows.

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Avaya Ratings and ReviewsAvaya Ratings and Reviews

Alternatives.Co has rated
Avaya as 4.1



  • G2
  • GetApp
  • Capterra
Top Reviews
  • Mark Jill S.Telecommunications



    The software is very easy to use. There's no need to use the telephone since it is directly going to the software. Transferring calls, holding, or whatever features are just a click away on the pc.

  • Brittany D.International Product Development Manager



    Always a challenge to navigate how to change the user assigned to a phone, especially in conference rooms. It is never as simple as it appears. Review collected by and hosted on G2.com.