About Birdeye
Birdeye Features
- Insights : Helps transform customer feedback into actionable insights with AI.
- Benchmarking : Allows users to access competitor's public data from 150+ review sites and 300M websites.
- Ticketing : Improves customer satisfaction, reduces churn, and converts detractors proactively.
- Mass Texting : Sends texts to leads and customers and handles responses from one place.
- Social : Helps scale social media for all locations with powerful bulk publishing tools.
- Webchat : Engages with prospects in real-time, conducts virtual consults, and follow-up via text to increase conversions.
Birdeye Ratings and Reviews
Top Reviews
- Gaurav S.Ar executive
A standout feature is the robust patient appointment management system. Bid farewell to double bookings and missed appointments as Birdeye empowers you to effortlessly schedule and organize appointments. This not only saves valuable staff time but also ensures prompt and attentive care for your patients. Review collected by and hosted on G2.com.
- Courtney K.Small-Business(50 or fewer emp.)
Cost of add on's - a lot of things are "a le cart". Review collected by and hosted on G2.com.










