About CallRail
CallRail Features
- Custom Reporting : Allows users to customize reports based on specific metrics and data points, providing tailored insights for their unique needs.
- Keypad Scoring : Enable users to score calls based on customer responses, helps to prioritize and qualify leads.
- Call Transcription : Automatically transcribes conversations, providing businesses with accurate and detailed written records of their calls.
- Automated Lead Tagging : Automates the process of tagging leads based on predefined criteria, making it easier to categorize and track leads effectively.
- Call Forwarding : Enables businesses to route incoming calls to specific departments or individuals, ensuring efficient call management.
- Built-In Conversational Intelligence : Automatically analyzes calls, providing businesses with actionable insights and turning conversations into valuable data.
CallRail Ratings and Reviews
Top Reviews
- Aaron B.Small-Business(50 or fewer emp.)
I like the amount of data callrail gives us as well as the intergrations with multiple platform like Google ads. Its also easy to get clients to use it and leave feedback on the calls. My business would not be where it is without it. Customer support is always helpful and fast to respond as well. Ive been using it for 3 years now and will continue to do so Review collected by and hosted on G2.com.
- Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)
CallRail uses Twilio phone numbers as their service relies on Twilio. The numbers being offered to you have been used hundreds of times by different companies. As a result, you get a lot of calls not related to you, and dozens of calls by bots per week. Review collected by and hosted on G2.com.