Convoso Alternatives & ReviewsUsed by 84% Professionals

Convoso Overview

Free | Paid

4.5

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Convoso is an AI-enabled contact center tool that empowers sales and lead generation teams to enhance lead outreach, achieving contact rates up to three times higher. By leveraging its powerful features, customers can drive greater profitability while ensuring adherence to TCPA and other regulatory requirements, maintaining compliance throughout their operations.

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About Convoso

Convoso Features

  • Convoso FeaturesAnswering machine detection : Connects agents with live leads to maximizing sales opportunities and minimizing call hang-ups.
  • Convoso FeaturesAutomatic dialing with triggers : Initiates calls based on lead actions like opening an email or filling a form, ensuring timely engagement.
  • Convoso FeaturesCall routing : Matches leads with qualified agents based on predefined skills, optimizing customer interactions.
  • Convoso FeaturesTrack KPIs in real-time : Monitors key performance indicators instantly for data-driven decision-making and performance optimization.
  • Convoso FeaturesReal-time reporting : Provides immediate access to comprehensive call center performance reports for timely insights.
  • Convoso FeaturesCaller ID health : Monitors the reputation of phone numbers to prevent potential blocks or flags by carriers, maintaining a positive brand image.

Convoso Ratings and ReviewsConvoso Ratings and Reviews

Alternatives.Co has rated
Convoso as 4.5

4.5

/5

  • G2
    4.4
  • GetApp
    4.5
  • Capterra
    4.5
Top Reviews
  • Sophie R.Enterprise(> 1000 emp.)

    1.5

    /5

    The platform leads . The notes on the side do help when used by other agents . The many dispositions help to regulate and identify what callers inbound and outbound need . Review collected by and hosted on G2.com.

  • Verified User in InsuranceMid-Market(51-1000 emp.)

    2.5

    /5

    Frequent tech problems. Call quality issues. Review collected by and hosted on G2.com.