Talkdesk Alternatives & ReviewsUsed by 83% Professionals

Talkdesk Overview

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(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Talkdesk is an AI-driven platform delivering cloud-based customer experience solutions. It streamlines operations, automates processes, and equips agents with self-service capabilities. With real-time analytics, global reach, and flexible deployment, it enables efficient communication, data-based decision-making, and superior customer service across industries.

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About Talkdesk

Talkdesk Features

  • Talkdesk FeaturesCollaborative Environment : Fosters teamwork and communication through its employee collaboration features.
  • Talkdesk FeaturesReal-time Insights : Offers valuable analytics in real-time for data-driven decision-making and performance improvement.
  • Talkdesk FeaturesUnified Dashboard : Comes with a comprehensive all-in-one dashboard to monitor and manage contact center operations.
  • Talkdesk FeaturesIndustry Benchmarks : Compares performance against industry standards to identify areas for enhancement.
  • Talkdesk FeaturesSeamless Integrations : Users can utilize its data APIs to connect with other systems for streamlined workflows.
  • Talkdesk FeaturesFlexible Deployment : Choose from versatile deployment options that adapt to users’ business requirements.

Talkdesk Competitors

Talkdesk Ratings and ReviewsTalkdesk Ratings and Reviews

Alternatives.Co has rated
Talkdesk as 4.4



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Top Reviews
  • Federico BattistaSales Consultant



    Great functionality for the large number of outbound I daily make. It is also easy and simple to use and the Callbar interface integrated with Salesforce is brilliant!

  • Verified User in Consumer GoodsSmall-Business(50 or fewer emp.)



    It is not user friendly and the consistency in errors is more constant than the reliability. Review collected by and hosted on

Talkdesk PricingTalkdesk Pricing

CX Cloud Essentials
StartingUSD 75/moBilled Monthly
CX Cloud Elevate
StartingUSD 95/moBilled Monthly
CX Cloud Elite
StartingUSD 125/moBilled Monthly