About Talkdesk
Talkdesk Features
- Collaborative Environment : Fosters teamwork and communication through its employee collaboration features.
- Real-time Insights : Offers valuable analytics in real-time for data-driven decision-making and performance improvement.
- Unified Dashboard : Comes with a comprehensive all-in-one dashboard to monitor and manage contact center operations.
- Industry Benchmarks : Compares performance against industry standards to identify areas for enhancement.
- Seamless Integrations : Users can utilize its data APIs to connect with other systems for streamlined workflows.
- Flexible Deployment : Choose from versatile deployment options that adapt to users’ business requirements.
Talkdesk Ratings and Reviews
Top Reviews
- Federico BattistaSales Consultant
Great functionality for the large number of outbound I daily make. It is also easy and simple to use and the Callbar interface integrated with Salesforce is brilliant!
- Verified User in Consumer GoodsSmall-Business(50 or fewer emp.)
It is not user friendly and the consistency in errors is more constant than the reliability. Review collected by and hosted on G2.com.