Gong io Alternatives & ReviewsUsed by 85% Professionals

Gong io Overview

Free | Paid

4.6

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises

With Gong, businesses can gain invaluable insights into the effectiveness of their customer interactions. By analyzing conversations across multiple channels, Gong enhances sales team training and coaching, identifies areas for improvement, and helps businesses optimize their revenue generating activities. Additionally, Gong utilizes AI and machine learning to uncover buyer sentiment and identify patterns and trends within customer interactions, empowering businesses to make data-driven decisions that create stronger, more meaningful customer relationships.

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About Gong io

Gong io Features

  • Gong io FeaturesAssessment Management : Allows sales managers to evaluate and score calls for coaching and performance improvement.
  • Gong io FeaturesConversation Intelligence : Automatically transcribe, analyze and categorize your customer conversations for insights and visibility.
  • Gong io FeaturesChat Transcript : Transcribes and archives chat conversations for easy reference and analysis.
  • Gong io FeaturesAutomatic Call Distribution : Enables you to route calls to the right sales rep based on their expertise and availability.
  • Gong io FeaturesPerformance Metrics : Offers real-time monitoring of performance metrics to enable data-driven decision-making.
  • Gong io FeaturesScheduled Recording : Automatically records and transcribes customer interactions for compliance and training purposes.

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Gong io Ratings and ReviewsGong io Ratings and Reviews

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Gong io as 4.6

4.6

/5

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Top Reviews
  • Verified User in Computer SoftwareMid-Market(51-1000 emp.)

    4.5

    /5

    As a Customer Success Manager, I have many customer calls a day, sometimes they are back to back which makes note-taking a challenge. With Gong, I am confident that I will have detailed enough notes I can copy after a call which saves me a ton of time. If I ever forget a specific aspect of the call I can always search for a key word and Gong will tell me what point in the call that word was mentioned. Review collected by and hosted on G2.com.

  • Verified UserEmployee

    10.0

    /5

    Being able to listen and analyze my team’s calls so I can coach them to have more effective client conversations. I can also see how often they’re having calls, the call duration. Lastly, I’m able to refer back to the calls, watch the video, and read the transcript.

Gong io PricingGong io Pricing

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StartingUSD 0/moBilled Monthly