About Gong io
Gong io Features
- Assessment Management : Allows sales managers to evaluate and score calls for coaching and performance improvement.
- Conversation Intelligence : Automatically transcribe, analyze and categorize your customer conversations for insights and visibility.
- Chat Transcript : Transcribes and archives chat conversations for easy reference and analysis.
- Automatic Call Distribution : Enables you to route calls to the right sales rep based on their expertise and availability.
- Performance Metrics : Offers real-time monitoring of performance metrics to enable data-driven decision-making.
- Scheduled Recording : Automatically records and transcribes customer interactions for compliance and training purposes.
Gong io Ratings and Reviews
Top Reviews
- Sachin Govind RaoAccount Executive
Well, to start with, I use the call recordings to share with my customer, snippets, and transcripts. I also use it to understand the matrices of the call and learn what I could've done better. On the other hand, I also use it to ensure my notes are up to date and the reminders for deals at risk is a terrific feature Gong has to offer.
Transcriptions Call data matrices Alerts for deals - Colton B.Partner Manager- US, SMB
I dont like how it sometimes doesnt record my cals Review collected by and hosted on G2.com.










