About Gong io
Gong io Features
- Assessment Management : Allows sales managers to evaluate and score calls for coaching and performance improvement.
- Conversation Intelligence : Automatically transcribe, analyze and categorize your customer conversations for insights and visibility.
- Chat Transcript : Transcribes and archives chat conversations for easy reference and analysis.
- Automatic Call Distribution : Enables you to route calls to the right sales rep based on their expertise and availability.
- Performance Metrics : Offers real-time monitoring of performance metrics to enable data-driven decision-making.
- Scheduled Recording : Automatically records and transcribes customer interactions for compliance and training purposes.
Gong io Ratings and Reviews
Top Reviews
- Afua A.Wholesale
We just started using this for sales conversations management/ coaching and so far I am pleased with the way it is getting us responses back.
- Anonymous ReviewerComputer & Network Security
monitors everything and at times you don't always want to be recorded