Logi Analytics Reviews

Ajit K.Software Developer

4.5

Very good experience with Logi Symphony just like calm and cool , great things happen, it is very good for people..Easy to use, Customer support is very good,Ease of Integration,Number of Features,Ease of Implementation,Frequency of Use Review collected by and hosted on G2.com.

Riddhi G.Senior Quality Engineer

5.0

I enjoy Logi Symphony for its ability to facilitate the creation of impressive data visualizations and dashboards, seamlessly integrable into any application or website. Review collected by and hosted on G2.com.

Arshad M.Data Analyst

5.0

It is most trusted and secured marketplace. I really liked security features and comparing products side by side Review collected by and hosted on G2.com.

Verified User in Computer SoftwareSmall-Business(50 or fewer emp.)

0.5

Customer support and the redundancy when using the software. Review collected by and hosted on G2.com.

Verified User in Computer SoftwareSmall-Business(50 or fewer emp.)

1.0

Feels hacked together, .NET based and way too many things that are just too hard to implement and require workarounds. Review collected by and hosted on G2.com.

Verified User in Hospital & Health CareMid-Market(51-1000 emp.)

1.0

Because it can be configured to do almost anything, nothing is easy to build. Review collected by and hosted on G2.com.

Tod M.Government Administration

5.0

We collect a tremendous amount of data from over 70 institutions and publish about 400 pages of reports of those data. We have built publication and management tools, including a robust CMS using Logi.

Steve J.Hospitality

5.0

Logi's approach to me as a customer has made me feel like part of the family, they are approachable and friendly at all levels. Besides having a great product, the outstanding Customer and Technical Support is one of the main reasons why we retain them.

James R.Retail

5.0

Safe and east with a great interface

Anonymous ReviewerComputer Software

2.0

No Comments

Mike L.Philanthropy

2.0

While the product Logi Info has more horsepower than we needed and costs more than we should have spent to develop reports, once it's set it works well. The huge downside for us and the reason we had to leave Logi is that the support team was unable to resolve a security requirement enforced from our data source (Salesforce - TLS 1.1 encryption). The support team spent more than 2 months to try and resolve and was unable to resolve during that time. We had bought into the product and was able to develop what we needed with the help of one of their premier partners, dbSeer. However looking back, the costs were too much and the development method employed may have been the reason we were unable to meet what should have been a simple security requirement. Unfortunately we lost out in a big way by terminating our relationship in advance of the contract expiration and lost out on what to us is a large sum of money. On top of that Logi support required us to purchase additional software in hopes to remedy the situation but it didnt and we were unable to get a refund. All said and done, Logi refused to refund the amounts we believed through their failures was due to us. So all in all were not happy that we had to quickly scramble to get another solution in place before the security requirement expired. The only good side is that Salesforce gave us multiple grace periods which was so helpful so we could find something else that would work for us. A small non-profit that we are probably made a bad decision in the first place partnering with Logi. Partly our fault but when it came to being there for us and taking responsibility Logi left us in the cold.

David W.Information Technology and Services

3.0

Logi Analytics offers a suite of three products: Logi Info, Logi Composer, and Logi Report. Of these, two were from acquisitions - Logi Composer (the best of the three) was formerly ZoomData, and Logi Report was formerly JReport. Logi Analytics has now themselves been acquired and we'll see how that goes. Fundamentally, Logi Analytics is not a bad company but the problem is it's not awesome either. There's no local support in my country (yet they sell to it ...) so calls are mostly out of hours. Logi Info is the weakest product in the assortment, which ironically is their own product. Logi Composer is very good, though hopefully it will see increased development for things like categorising dashboards, sources, and visuals into folders, etc. rather than a single long list of all.

Jonathan FerrisSystems Analyst / Developer

10.0

We currently use Logi Analytics across multiple departments, as simple reports or as full scale web apps. These reports solve a number of formerly manual processes, as well as allowing for scalability.
Ease of development Connection to virtually any data source Embedding HTML 5 Scalability Flexibility toward user requirements

Danielle HomerSoftware Engineer

10.0

Logi is used as a dashboard for all clients, as well as, charts, left nav reports and for internal use.

Eric RuppApplications Development Manager

10.0

We utilize Logi Analytics to provide real-time reports to our users for everything from labor to inventory.
Logi Info is a great tool for creating visualizations quickly. This allows our team to provide information back to the requestor without investing a lot of time and effort The tool is also highly customizable so when the request is something more specific we can provide exactly what the user wants.

Steve BakerSr Business Intelligence Analyst

2.0

I use Logi to write applications or reports for many different areas of our company. Key examples include Payroll, Finance, Quality Assurance, Nursing, Compliance, Operations. I use it to create dashboards for our executives to get a good picture of how our company is performing on a daily basis.
Support. Logi used to provide EXCELLENT support. However, they've changed their support model and no longer provide excellent help. I used to get problems resolved within 15-30 minutes. Now, it has gone down to 48 hour response time just to answer a simple question. In-depth questions can go on for days or weeks. Based upon the change in support, and the fact that we pay for 'unlimited phone support' in our annual contract, we are moving away from using LOGI as a tool for the future. Learning CSS and Javascript would make you a better LOGI developer.

Verified UserAnalyst

3.0

Unfortunately, we are in the process of transitioning all of our reporting from LogiXML to Tableau. We found the ramp up time frame was too long and self service abiltiy of Logi didn't meet our needs
Overly complex

Verified UserEmployee

6.0

We currently have Logi Info tightly integrated into our product offering to provide reporting for administrative users. Logi Info allows our users to see information from site traffic to drill-down to the fine details of the users and companies which are using their sites. Logi Info was a great fit for us as it allowed embedding as an OEM application and it was not a cookie-cutter reporting software. You can build your application the way you see fit using their plug-ins to provide an experience for the users that are tailored to their needs. Since this included within our product, our product is highly configurable which means the reporting needed to address that and Logi was the best suited to this job.
Logi Studio is currently only available on Windows. I understand the backend is ASP.net but it would be nice to have more flexibility in this given their software can also be java-based (we run their software on a Linux server using java). Logi Info keeps all files as XML, which is fine and actually helps in terms of scripting report creation. The issue is that the majority of settings can only live on a server instead of a database. They do allow reports to now live in a database, but other aspects (such as users saving bookmarks and reports) cannot be and are all saved directly on the server.

Mike L.IT Director

2.0

While the product Logi Info has more horsepower than we needed and costs more than we should have spent to develop reports, once it's set it works well. The huge downside for us and the reason we had to leave Logi is that the support team was unable to resolve a security requirement enforced from our data source (Salesforce - TLS 1.1 encryption). The support team spent more than 2 months to try and resolve and was unable to resolve during that time. We had bought into the product and was able to develop what we needed with the help of one of their premier partners, dbSeer. However looking back, the costs were too much and the development method employed may have been the reason we were unable to meet what should have been a simple security requirement. Unfortunately we lost out in a big way by terminating our relationship in advance of the contract expiration and lost out on what to us is a large sum of money. On top of that Logi support required us to purchase additional software in hopes to remedy the situation but it didn't and we were unable to get a refund. All said and done, Logi refused to refund the amounts we believed through their failures was due to us. So all in all were not happy that we had to quickly scramble to get another solution in place before the security requirement expired. The only good side is that Salesforce gave us multiple grace periods which was so helpful so we could find something else that would work for us. A small non-profit that we are probably made a bad decision in the first place partnering with Logi. Partly our fault but when it came to being there for us and taking responsibility Logi left us in the cold.

David W.Head of Engineering - Data and BI

3.0

Logi Analytics offers a suite of three products: Logi Info, Logi Composer, and Logi Report. Of these, two were from acquisitions - Logi Composer (the best of the three) was formerly ZoomData, and Logi Report was formerly JReport. Logi Analytics has now themselves been acquired and we'll see how that goes. Fundamentally, Logi Analytics is not a bad company but the problem is it's not awesome either. There's no local support in my country (yet they sell to it ...) so calls are mostly out of hours. Logi Info is the weakest product in the assortment, which ironically is their own product. Logi Composer is very good, though hopefully it will see increased development for things like categorising dashboards, sources, and visuals into folders, etc. rather than a single long list of all.

Blake R.Senior Business Intelligence Developer

4.0

Logi has been a great tool for the success of my company. Logi has changed quite a bit over the 10 years I've worked with the product. Since be purchased by a few years ago the change has not been for the better. Stable relationships in the software industry are hard to come by, but those existed with Logi for a long time. Now turnover seems to be high. The quality of the product has decreased and new features have been slow. A lot of new products have come and gone and the Logi ecosystem (Info, Self Service, Predict, etc.) is confusing as ever. My faith in Logi is at an all-time low, but luckily the product remains solid. For a new user, the company may be fine. As a longtime user comparing the past to present leaves me disappointed.

Dave K.Founder and Chief Consulting Officer

4.0

We have authored a reporting and dashboard solution composed of 350+ reports/dashboards, and deployed that solution to clients across the U.S. and Australia. Our application is updated automatically every evening (thanks to the ease of distributing the code generated in Logi), so our clients always have the LATEST version of our solution available. We have deployed Logi servers on-premise, in the cloud (AWS and Azure), and used it to access both SQL and REST data sources.

Steve J.Snr Infrastructure Analysis

5.0

Logi's approach to me as a customer has made me feel like part of the family, they are approachable and friendly at all levels. Besides having a great product, the outstanding Customer and Technical Support is one of the main reasons why we retain them.

Brad S.Manager, Business Services Portfolio FAS

5.0

Excellent experience with Logi as well as their employees. The support we receive is exceptional in every way, for customer support to our account manager, Logi employees go above and beyond for their customers.