Zoho Commerce Reviews

Verified User in Computer GamesMid-Market(51-1000 emp.)

4.5

I find Zoho Commerce easy to use. The design is straight forward, and its great for starting an online business without much tech know how. Being able to connect with other Zoho tools helps keep things organized and easily monitor the performance of the business. Review collected by and hosted on G2.com.

Hasmukh k.Website Developer

4.5

5. Good Customer Suport. Review collected by and hosted on G2.com.

Aman S.Internship Trainee

3.5

The inventory and the order management of zoho commerce is what drew my attention the most. Review collected by and hosted on G2.com.

Dushyant C.Guest Faculty

1.5

Limitation in designing landing page and editing code, Slider header, product display page, no-hover on products to get zoomed, not mobile friendly, not option to create design of our own. No option for multivendor Review collected by and hosted on G2.com.

Verified User in RetailSmall-Business(50 or fewer emp.)

2.5

For a user from Bangladesh, some features aren't optimized. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic ManufacturingSmall-Business(50 or fewer emp.)

2.5

Missing very basic and crucial elements, such as: Multi-language selection, Currency choice, header customization, product page customization, and many more basic elements Review collected by and hosted on G2.com.

Ricardo P.Entertainment

5.0

The mobile app which is very great to use

Mansi M.Computer Software

5.0

I like the best that it contains various tools like building a website, managing orders, tracking the entire inventory, processing payments, and working to ship. Moreover, it has additional tools that help me build the brand of my e-commerce business like marketing, branding, and website management, and even generating reports to help me analyze my entire customer data, order data, and click statistics.

Samrita P.Apparel & Fashion

5.0

Customer support, Value of money , Website speed

Joe H.Retail

3.0

Basic ecommerce features are Extra i.e filters

Hamza K.Electrical/Electronic Manufacturing

3.0

No news updates, Development team doesnt listen to what the users need, missing a lot of basic and critical configurations,

Kristine P.Wholesale

3.0

I would like to be able to see and test the Checkout page before publishing. I would also like to be able to customize the Checkout page. I'd like to send data from Checkout to CRM. I would also like to limit visibility to certain logged in users on a page-by-page and/or product-by-product basis.

Verified UserAnalyst

8.0

We use it as an online hosting source for our eStore. Customers can visit our website and click the links that will take them directly to our online store to purchase a product instantly via credit card. We have it linked with Zoho books so that an order alert is received by the team whenever a new order is received and the credit card is automatically processed when the order is shipped. On the internal side the estore is a complete products listing including the price its selling at on our estore and a description and we can easily mark the item available for sale or not available. The estore allows for ease of tracking of our online orders without the insane fees that Amazon charges and we can sell products without physically having stock available.

Balakumar R.Founder

5.0

Overall: Since our business was not a technology intense, we decided to use a 3rd party commerce platform - Zoho Commerce. From day 1, our experience with their sales & customer support team was great. With the help of their support team, I was able to setup & successfully launch our website in 2 hours, since then any additional support or issues was addressed immediately. With the help of Zoho Commerce, our sales grew to 5 folds within 1 year and expecting it to only multiply further. It is very user-friendly for a non-tech person like me. I also feel their pricing is very cost effective. I would strongly recommend Zoho for all SMEs.

Ashish L.Co-Founder

4.0

Overall: Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team.

sushil S.founder

5.0

Overall: we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops. we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns

Srikanth D.Director

4.0

Overall: Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho.

Suneel S.Partner

4.0

Overall: Support team is very cooperative and go extra mile to help.

Abhishek G.Founder

3.0

"After using for more than 6 months"